GasGuys Ca Inc.

Rating: 5 out of 5

GasGuys Ca Inc. reviews (646)

  • Review from Judy Chu
    Rating: 5 out of 5
    Review left on 4 Feb 2020

    Gas Leak on gas stove

    Thank you, George, for responding promptly to my service call. George and his father are a good team and I appreciate his knowledge and honesty. He identified the gas leak problem and gave me his honest opinion. I will definitely recommend this company to anyone who is looking for a trustworthy technician who will give you non-bias opinions and will try his very best to resolve your issues. I will definitely hire their service again in the future if needed.

    Answer from pro:

    Thank you Judy for taking the time to write about your experience with GasGuys.ca Inc. Educating our customers is something we try to do on every service call. It is important for everyone to understand the basics of Natural Gas and how it is one of the safest fuels available. I am glad we were able to sort things out for you in a timely manner. Thanks again and you know how to reach us when you you have to. Thanks again, George

    Reply created 5 Feb 2020
  • Review from Customer of GasGuys Ca Inc.
    Rating: 5 out of 5
    Review left on 3 Feb 2020

    Gas Leak Solved

    George and The Gas Guys were great- promptly responded to request for quote, showed up on time and did the work in a professional manner. They were diligent to minimize the amount of ceiling they had to cut and cleaned up very well. Highly recommended!

    Answer from pro:

    Thank you for taking the time to write about your experience with GasGuys.ca We take gas leaks seriously and always perform pressure tests when repairing gas lines. It is a thorough process and gets quite involved at times. Thank you for your review and support, George

    Reply created 4 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2020

    Rare company indeed!

    I was heading out of town with no working stove and my Family left to take out and microwave dinners. George answered the phone, asked for details such as installation information and accommodated us with an on time, clean installation. All this while i was out of town! Exceptional service does exist and you just found it! Thanks George

    Answer from pro:

    Thank you RBW for taking the time to write about your excellent experience with GasGyus.ca Inc. It was our pleasure to connect your range for you. As always, we try to leave every home as clean as possible from our work performed. I am glad timing worked out and you have a functioning gas stove installed which is level, up to code and with the anti tip bracket in place. Enjoy it! George

    Reply created 27 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2020

    Gas Range Installation

    George and his father were so friendly, extremely knowledgeable and efficient. George asked many detailed questions to provide an accurate quote and was able to come install the range on very short notice. He completed the job with care, explained the process throughout and showed us how to use the gas appliance as well! I would highly recommend Gas Guys to everyone.

    Answer from pro:

    Thank you Dillon for taking the time to write about your experience with us. We pride ourselves in quality workmanship and safety. Your safety is our top priority. Thanks again and enjoy the new range. George

    Reply created 18 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2020

    Gas Dryer hookup and gas line replacement

    This is the second time we have used GasGuys. Service and response was professional and quick. Very happy with the work and the knowledge. Would definitely recommended GasGuys and reuse.

    Answer from pro:

    Thank you Vern for your repeat business and for taking the time to write about your experience with GasGuys.ca Inc. Always a pleasure seeing customers again and building relationships. Have a wonderful 2020! George

    Reply created 15 Jan 2020
  • Review from eva quan
    Rating: 5 out of 5
    Review left on 12 Jan 2020

    Gas Range Installation

    I had a complicated gas installation for my new stove and chose Gas Guys after contacting 5 other companies. George asked the most detailed questions and requested a lot of upfront information/photos. I felt confident that Gas Guys was the right company for the job. My previous stove had the gas line coming in from behind the wall and “elbowing” through a cabinet to the side of stove, about 2.5” away from the wall - not only was it an eyesore when I pulled out the old stove, it was a headache to fix. In order to install my new stove, the existing gas pipe needed to be re-routed, re-configured and run back into the wall and fed through a stud with a flex hose. They performed the job thoroughly, explained every step along the way and solved things on-the-fly for any hiccups. And at the end, they tested (with me) every knob and oven feature (not self clean, obviously) to make sure the stove was fully functional and that I understood all the features. They also checked to ensure my gas BBQ was still working fine, since they had turned the gas off to my entire condo unit. Again, yet another aspect of their thoroughness. In summary, I was very happy with the installation that Gas Guys did on my behalf and would highly recommend their services. They were respectful, friendly, professional and *meticulous*.

    Answer from pro:

    Thank you Eva for taking the time to write about your experience with is. Asking all the correct questions up front allows us to provide you with an accurate price and avoid any "surprise" charges when we arrive onsite. I understand the process can be tedious and cumbersome at times but I would rather gather all the facts before providing a price. No one likes a contractor to show up and spring additional charges onto you. Thanks again and enjoy the new range! George

    Reply created 14 Jan 2020
  • Review from Ross Simmons
    Rating: 5 out of 5
    Review left on 12 Dec 2019

    Installed new gas range and fixed safety issues

    George and father wer professional, very tidy and provided an excellent overview of the new appliance and safety. He also corrected a short-comming in my supply-line and ensured safe grounding of the main gas-line was addressed.

    Answer from pro:

    Thank you Ross for taking the time to write us a wonderful review. It was a pleasure working on your project and connecting your gas range. Coming from a fellow tradesman, it is greatly appreciated. Have a Merry Christmas and all the best for 2020! George

    Reply created 12 Dec 2019
  • Review from Clay Jones
    Rating: 5 out of 5
    Review left on 23 Nov 2019

    Excellent service, quick turn around

    We were in a bind with an old gas pipe blocking the installation of a new dishwasher. In less than 24 hours after looking for service, George (and his dad!) were able to reroute and update the gas line as well as install a proper shut off valve. Very proffessional and courteous. Highly recommend!

    Answer from pro:

    Thanks Clay for taking the time to write us a wonderful review. It is always greatly appreciated. I am glad we were able to get this issue rectified for you in a timely manner. Thank you again, George

    Reply created 25 Nov 2019
  • Review from John Arnott
    Rating: 5 out of 5
    Review left on 11 Nov 2019

    Great Job Again

    Called George on short notice to install a new gas dryer. As usual, George was prompt, professional and courteous. He installed the new line quickly and explained the details of what he had done. You cant find better service and at a completely reasonable cost. Great job George!

    Answer from pro:

    Thank you John for your wonderful review and continued business with us. Gaining trust of our customers by going above and beyond to ensure safety is our main priority. Enjoy the appliances and thank you again! George

    Reply created 13 Nov 2019
  • Review from Chris Benvenuto
    Rating: 5 out of 5
    Review left on 10 Oct 2019

    Multiple Gas Leaks

    Had gas shut off due to multiple small leaks located in furnace room. This was the second gas leak this year and we thought the problem was rectified. George was available to come in on short notice and did a phenomenal job. Friendly, transparent and fair, was able to locate several leaks in the furnace room and on appliance lines. Repairs were done quickly, efficiently and at a reasonable cost. Will never use another company. Highly recommend. Thanks again George.

    Answer from pro:

    Thank you Chris for taking the time to write about your experience with us. Having a gas leak in your home is very frustrating and inconvenience for all home owners. Many contractors will come out to your home, use the gas leak detector and locate 1 leak and turn your gas back on, only for you to smell gas again a few days later. Our process is very thorough, ensure all leaks are located and repaired before we are comfortable to turn your gas back on and leave your your home in a safe state. Thank you again for choosing GasGuys.ca Inc. to repair your gas leaks and have piece of mind the job was completed correctly. George

    Reply created 14 Oct 2019
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