Find Countertops Specialists in Rosedale, British Columbia

I am grateful to have selected 310 RENO for my recent bathroom renovation I was thrilled with the service from the start specifically with the design team their fantastic ideas and design elements all exceeded my expectations. Carey was a super partner and patiently walked through all my design selections with me. One of the reasons for my decision to sign with this company was the initial meeting with Mike where we spoke in depth about warranty, customer service and how important the after sales service piece was to me personally. It is so easy to give great customer service when everything runs smoothly and according to plan the measure of a true customer centric organization is how they handle the unexpected hiccups in a job. Joe - the PM for my job - and his crew were fantastic responding to all of my requests with a strong sense of urgency even over holiday weekends. It has been six months and I could not be more pleased with the outcome and the service levels of this company! Thank you!

I always try to support local when I can. Unfortunately I did not complete my due diligence and that is on me. However I would like to save the next person who may be tempted to fall for the shoddy work that this Painter finally completed. Len advertised as a local family owned business that had 30 years of experience. He was quick to complete a quote for me and assured me that he had availability that had just opened up and he could complete my job in two to three weeks. This really surprised me as the three other quotes I got said it would probably be about a month before they could start and it would be a six week completion time. ( Red flag #1). The cost was reasonable and a savings of 1500 on the next closest bid. I guess you get what you pay for ( Red flag #2). My next Big Mistake was I paid in full to save another 10% and avoid the tax . I know that was foolish of me but he convinced both myself and my husband that he was an honest local small business. The job was set to start in the midst of the first heat wave of the summer. He phoned and canceled the day he was to start. I was understanding and we postponed by a few days. That was the start of 14 more cancelations over the course of the job. I was very patient and he had many excuses to cover his behind. My 3 week job took 5 months to somewhat complete. The cabinets look nice but the completion was lacking. The backsplash was crooked and we had to get him back to fix. The electric outlet s were not put back on. The silicon around the countertops is crooked. I could go on and on. I think you get the message. I feel bad for him and can't understand how he could possibly have repeat customers ( which he claims he has) I really tried to give him the benefit