AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (932)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2020

    Consistently reliable service

    Over year ago We were present at our daughter’s house when AAA Gates (Jake, at the time) fast and efficiently solved a raccoon issue. So, when squirrels invaded our home we did not hesitate at all to call again the same company. Response was fast, at exactly promised time. The technician, this time Nick, did a very thorough evaluation of the current problem, as well as potential future treats and offered us few solution options with the respective price quotes. After we made our decision and gave it a “go ahead” Nick performed all the work the very same day to our complete satisfaction. All this done in a very professional way with reassuring and kind attitude. Glad, we can still receive such consistently reliable service nowadays! We would confidently recommend AAA Gates Wild life control to anyone who might need it!

    Answer from pro:

    Hello Christoff, I love your title "Consistently reliable service". In my business it is terribly important to me that all of our employees exemplify a consistent high level of customer service. Your review confirms this. All of our technicians are extensively trained in both the technical aspect of our work but also on providing customer service excellence. I am extremely proud of the fact that our team of 10 technicians (10 trucks), consistently holds customer service in such high regard. Thank you very much for your review and for complimenting Jake and Nick on a job well done! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 13 Jan 2020
  • Review from Ellen B
    Rating: 5 out of 5
    Review left on 4 Jan 2020

    I can sleep again!

    Squirrels took up residence in my ceiling. They were entering through multiple points that they had burrowed for themselves, removing slate tile on the slopped roof and chewing through wood and other building enclosures. It was a complex problem, and the first company we used was unable to solve it. We knew we needed to bring in the best, and, thanks to prior reviews, had the sense that AAA would be it. We were delighted that we received our first visit within I believe it was a day of the initial phone call. I want to extend my deep gratitude to Kieran, who solved this for us, with ingenuity. After the first holes were sealed, they were somehow still getting in. He traced their paw prints in the snow, finding an entry point at the adjacent home (it is a semi), that led the squirrels into my ceiling. Kieran - THANK YOU for your detective work, and your persistence in solving this. It has been a few weeks and - touch wood- they seem to be really gone. HALLELUJAH! I sleep full nights again without squirrels waking me up at dawn!! I had almost lost hope, and almost can't believe they are really gone. THANK YOU!!!!!!

    Answer from pro:

    Hi Ellen, I absolutely love getting descriptive reviews such as yours. It is important for future customers to read about how we go to great lengths to solve difficult situations. THANK YOU!!!!! Thank you also for complimenting Kieran on a job well done. I do know that Kieran is always up for a challenge and like all of our staff they won't stop until they get the problem solved. I am glad we were able to restore your full nights sleep. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 6 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2019

    Squirrels in Attic

    As soon as I realized I had a squirrel hole in a corner of the gable of my house, I called Gates Wildlife Control. They arrived promptly at the agreed time, checked all areas around my roof, and then went to work to get rid of the squirrels, returning a couple of days later to make sure they were all gone, and to finish the job. Joel was friendly, informative, and efficient. 17 years ago, I called Gates about a serious pigeon problem I had, and they were the only company I called that offered a solution that worked. Joel worked on that one too! Based on my experiences, I can highly recommend Gates Wildlife Control.

    Answer from pro:

    Hi Chris, thank you for being a loyal customer of ours over all these years and for taking the time to write such a complimentary review. I absolutely love your comment about how "Joel was friendly, informative, and efficient." Three traits that we are certainly very proud of. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 20 Dec 2019
  • Review from Lauren Munroe
    Rating: 5 out of 5
    Review left on 19 Dec 2019

    Really Impressed!

    We suspected squirrels getting into our attic and contacted AAA Gates Wildlife control, as they were recommended on our neighborhood Facebook page. They provided service very promptly and Joel was really knowledgeable, friendly and professional. He addressed the squirrel issue quickly and even inspected the entire roof and took pictures to show me potential problem areas. I learned a lot from him and would highly recommend them.

    Answer from pro:

    Hi Lauren, Thank you for your great review and for your complimenting Joel on a job well done. Please be sure to thank whoever recommended us on your neighborhood Facebook page. We consider ourselves very fortunate to have over 50% of our business stem from recommendations by family and friends. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 20 Dec 2019
  • Review from Nenad Jelic
    Rating: 5 out of 5
    Review left on 19 Dec 2019

    Squirrels Removal from Attic

    Consultant form AAA Gates was very professional and knowledgeable, he explained everything to us and it was successful at the end. Great job and we can recommend to others to use this service!

    Answer from pro:

    Hi Nenad, thank you for your concise review of our service and for any future referrals that you may send our way. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 20 Dec 2019
  • Review from Marianne Policelli
    Rating: 5 out of 5
    Review left on 11 Dec 2019

    Expert Help and Peace of Mind

    Feeling really secure and positive about our decision to hire Gates Wildlife Control to deal with a sudden and destructive raccoon 'invasion' of our dormers and attic. Wildlife technician Nick Parkin is a kind person and a consummate pro. He took the time to really listen to what was happening and to suggest the best course of action. From his initial consult to the install ...he was flexible, understanding and thorough. The installation of screens at raccoon-entry points was done cleanly and professionally. We are house proud and had concerns about how the mesh would look against the soffits and on our roof vents, but they were attached so securely and well. They look surprisingly good and do not at all detract from the 'look' of our roof and dormers. Most important will be how they work, of course, but I have confidence these screens will keep the varmints away. Not cheap !!!! Not at all....but professionalism and workmanship come at a cost...and tonight, we are confident we'll sleep ...peacefully critter-free... for the first time in a long time.

    Answer from pro:

    Hi Marianne, Wow! Reading your review has made my day, week and month. I cannot thank you enough for writing such a comprehensive review of your experience with my company. I love your comment about Nick being "a kind person and a consummate pro." Your description of how the screens looked "surprisingly good" is an important aspect for future customers to understand when reading your review. We train our technicians to treat our customers houses as if it was their own. Your final comment about sleeping peacefully critter-free is beautiful, we often talk in our morning meetings that we are selling peace of mind to our customers. Having had raccoons break into my own house recently, I now truly understand what our customers go through, loosing sleep and being stressed about the damage that is occurring. Thank you for allowing us to humanely solve your raccoon problem. Sweet dreams! Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 20 Dec 2019
  • Review from Jeannie Holland
    Rating: 5 out of 5
    Review left on 10 Dec 2019

    Great Service

    Called Gates with a complaint about noise coming from our attic. I called early in the week and they were able to send someone out by the end of the week. Nick was the one to answer our service call and although he was running a little late he called and let me know and gave me an updated time. When Nick arrived at our home he was very friendly and put us at ease explaining what he does and what the process would be. After checking our exterior Nick showed us a photo of where the squirrels had made a hole and had gotten into our attic. After explaining what he was going to do Nick went to work. The job was done quickly without any damage to the property and Nick told us he would be back after the weekend to ensure that they were out and to seal the hole. True to his word Nick was back on the Monday to check and seal the hole. We are extremely satisfied with the work done and the care that the staff take with the home and homeowners. Thank you!!

    Answer from pro:

    Hello Jeannie, wow! Thank you for titling this review as "Great Service" and for writing such a detailed review about your experience with my company. I appreciate the compliments you left about our company as well as about Gates Wildlife Technician Nick. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 16 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2019

    racoons removed from attic

    We had been hearing noises in the attic for a few months. Finally we could not stand the scratching and scurrying along the ceiling at night and we called AAA Gates Wildlife Control. Justin arrived that afternoon and dealt with the issue by placing a one way door for the critters, and covers on the roof vents. Noises subsided. Justin returned a week later, removing the one way door. No noises since. Thank you very much for now we can sleep at night.

    Answer from pro:

    Hello Fran, I am so glad you are able to sleep at night again. Thank you for taking the time to let us know how we did, I appreciate the great review. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 16 Dec 2019
  • Review from Po-Yang Liu
    Rating: 5 out of 5
    Review left on 10 Dec 2019

    Squirrel in the attic

    Joel respond to my request very promptly. Once arrived, he inspected all around the house. He quickly found the entrance the squirrel made into the attic. In addition, he took note of all the little thing outside of the house where the animal may nest, including the shoddy range hood vent installation and the dryer vent that is cracked. He helped me fixed all of them. Joel installed the one-way door and David came back in 2 days to finish the job. It was a pleasant experience.

    Answer from pro:

    Hello, thank you so much for taking the time to write such a kind review about my company. I always enjoy and appreciate reading each review that is left on our page. Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 16 Dec 2019
  • Review from Steve Quinn
    Rating: 5 out of 5
    Review left on 9 Dec 2019

    Squirrel removal done fast and completely

    Peter, a long time local Scarborough guy like myself, arrived on time as promised, assessed the situation and quoted the work and then got it done. Squirrels are gone and Peter was back to check everything a couple of days later. The woman at dispatch was friendly and full of information. We are completely satisfied. Use these guys. You won't regret it.

    Answer from pro:

    Hello Steve, I really appreciate you taking the time to write such a great review about my company and for saying "Use these guys. You won't regret it." It means a lot to hear that from one of our customers. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2019, 2018, 2017, 2016, 2015.

    Reply created 16 Dec 2019
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