AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (930)

  • Review from Dina
    Rating: 5 out of 5
    Review left on 16 Mar 2017

    Removal of squirrels.

    Chris did a fabulous job of explaining the procedure and fully executing Very professional, and friendly.

    Answer from pro:

    Hi Dina, thank you for your concise review and for complimenting Chris. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 20 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2017

    Squirrel in the walls

    Only an experienced professional would have found the tiny access point: very low (you would have to lie down on your belly to see it) and at the other end of the roof, opposite the side where the scratching was heard. Access was secured, a one-way exit door installed, and we seem to be squirrel-free!

    Answer from pro:

    Hi kurt.vondemhagen, thank you for describing my technician as an experienced professional. Experience comes from years of service and after 33 year in business we have seen plenty of entry holes. Although, finding an animals entry hole can at times be quite challenging but perseverance does pay off. Thank you for choosing Gates Wildlife to humanely solve your wildlife problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 20 Mar 2017
  • Review from Mr. P. Rutherford
    Rating: 5 out of 5
    Review left on 28 Feb 2017

    wildlife removalThe

    The gentleman who did the work (Pete), was very professional and helpful. He took the time to explain what issues may arise with our squirrel problem, and more than what was quoted at no extra charge. I would recommend this service.

    Answer from pro:

    Hi Mr. P., thank you for your review and for complimenting Pete. Once we are involved in the work, we do not have a problem with providing extra service a no cost, we feel it helps build trust. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 1 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2017

    Squirrel Removal

    I noticed that a vent had been removed (actually eaten) on the side of our home with a squirrel seen entering the vent opening. I called GATES WILDLIFE CONTROL & had Brad Gates at my home the next day (under 24 hours later). He investigated & in fact discovered a squirrel in the vent pipe. He removed all of the debris, checked the down spout of the vent to ensure there was no nest & installed a one way door for the humane removal of out uninvited house guest. An excellent customer service experience, extremely professional & done in a very timely fashion. Thank you!!

    Answer from pro:

    Hi HomeStars in Toronto, you are very welcome! It was a pleasure meeting with you and talking business. Thank you for your kind words and for your great review. All the best! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 1 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2017

    Garage patch-up

    After noticing signs of critters living in our garage for a few weeks this winter (insulation bits torn out of corners, peanut shells littering the floor), we called Gates Wildlife Control to check it out. They were immediately responsive, and within 24 hours Nick came to make an assessment. Sure enough, Nick concluded that squirrels were using our garage as their winter palace. Nick was tremendously helpful, very knowledgeable, and gave us more than one option to fix the problem: one was a more immediate solution (sealing up any openings that the contractors had left when they finished the garage a year ago), and the other a more long-term solution (Gates could patch up any openings, AND install screening over any areas that looked like they might become openings in the future); we chose the more long-term option, and Nick gave us a quote, and within 20 minutes, the whole job was done! In the event that baby squirrels should be found nearby as the weather warms up, Nick also explained how Gates would deal with that situation. I cannot overstate how happy I am with Gates' service. Their expediency and professionalism is what every company should aspire to; it's not hard to see why they've become a highly decorated company. I will absolutely be recommending them to anyone with wildlife concerns!

    Answer from pro:

    Hi HomeStars in Toronto, now that is a incredible review! It make me extremely happy to read about your experience with my company. I especially like your comment, "Their expediency and professionalism is what every company should aspire to; it's not hard to see why they've become a highly decorated company'. Wow! Thank you very much for taking the time to write such an amazing review. I will be reading it in our morning meeting and Nick will be proud. All the best, Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 28 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2017

    Skunk removal

    Brad was very helpful and accomadating to help get a skunk out from under my front step. His technician Chris did a great job , cleaned up after the job and gave us some helpful hints to try and get rid of the animal .

    Answer from pro:

    Hi Rbrown, thank you for your review and for complimenting Chris. Thank you also for allowing us to humanely solve your skunk problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 26 Feb 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 Feb 2017

    Wildlife (raccoon) control

    Boris did a great job of ridding my attic of unwanted raccoons. Service was prompt and professional. I would definitely use AAA Gates Wildlife again if the need arose.

    Answer from pro:

    Hi Randi, thank you for your review and for complimenting Boris on a job well done. I have always stressed to my staff that they treat our customers exactly how they would like to be treated and therefore strive for a 10 out of 10 review. If there was something you feel Boris could have done differently to have achieved a rating of 10 from you, please let me know. I am always looking to improve our service to our customers. You can email me directly at bradgates@gateswildlifecontrol.com. Thanks again. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 24 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2017

    Wildlife removal.

    We had a squirrel taking up residence in our attic. AAA Gates were very professional in the way they solved the problem for us. They installed a one-way door on one of our roof vents to allow the squirrel to safely exit but not return. They also protected the other roof vents so the squirrel couldn't simply move to the next vent. AAA Gates, called a day ahead to co firm the appointment, arrived on time, the specialist was very polite and knowledgeable. He did an excellent job quickly with the minimum of haste to the house owner. In short, they did all the small things right starting from our 1st phone call to them.

    Answer from pro:

    Hi tag, I love your comment "they did the small things right starting from our 1st phone call". In one sentence you summed up what we are all about. We truly care, starting from how we treat our customers to how we deal with the animals we remove. I also like the fact that you understand how a squirrels' brain works. Protecting all your roof vents, not just the one they damaged, will provide you a long term solution to your wildlife problem. Thank you for your excellent review!! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 24 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2017

    Wildlife removal, pest control

    They were prompt, on time, and did quick work. Obviously without harming the animal (squirrel).

    Answer from pro:

    Hi joelikonomou, I appreciate you mentioning that we were prompt and on time. Also, thank you for your review and for mentioning that we were humane to the animals. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 21 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2017

    Checking for wildlife in my attic

    Vwcause my roof and soffits were difficult to access, a local pest control company recommended Gate Wildlife. My experience with them was excellent start to finish from my first telephone contact to meeting with Nick on-site. Nick was excellent. He told me what my problem was (no traps necessary as it turned out)and offered preventative tips going forward. I would recommend them to anyone with a wildlife problem.

    Answer from pro:

    Hi Catherine, it is nice to hear that even our competitors are recommending our services. Having been in business for over 33 year, there are very few situations where we cannot access the problem and offer a solution. Thank you for your praise of Nick. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 21 Feb 2017
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