AAA Gates Wildlife Control reviews (930)

Review from Ailise Byrne
Rating: 5 out of 5
Review left on 17 Feb 2017
Removed Some Unwanted Guests
Professional, quickly, and informed. If you want to get the job done quickly and permanently - go with Gates. We knew that we had birds nesting in the eaves/soffits of our house but eventually discovered one day that a family of squirrels had moved in and booted the birds out. We were referred by locals to AAA Gates and they came within a day or two and took a look at the issues (entry points etc.) after speaking to us about where we believed they were getting in. A one-way trap was installed and all other possible exits were blocked off with heavy gauge tight metal mesh. We're more than happy with the service we were provided and haven't had any issues in our attic/roof since. Highly recommended!
Answer from pro:
Hi Ailise, I love your statement, "go with Gates", it is certainly catchy! Thank you for explaining how your job unfolded and for recommending our service to other potential HomeStars customers. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.
Reply created 21 Feb 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Feb 2017
Humane animal remove (racoon in attic)
The technician, Chris, show up on time and was extremely polite and thoroughly professional. He assessed our situation and made recommendations that we followed. We were impressed with him and would use AAA Gates again in the future.
Answer from pro:
Hi bmeacock, hopefully you won't require our services in the future but if you do we will be happy to assist. Thank you for your review and for complimenting Chris on his "extremely polite and thoroughly professional" service. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.
Reply created 21 Feb 2017
Review from Sue and Chris
Rating: 5 out of 5
Review left on 13 Feb 2017
Mice in the Attic, Burlington!
I would like to recommend Gates Wildlife Control, for being a very professional and ethical company; delivering effective results, in a short period of time! Within 2 days of my first call (Dec 2016), Chris Mueller, Senior Wildlife Technician came to my home. Chris was incredibly personable, professional and extremely knowledgeable. Shortly after determining where the mice were coming into my home, Chris promptly went to work screening the roof vents, sealing the points of entry and setting traps. The communication with Chris was great, he kept me in the loop through the entire process and within 4 visits (6 weeks max), our mouse problem was solved!! Thank you Chris and Gates Wildlife, I am a very appreciative customer!!
Answer from pro:
Hi Sue and Chris, this is the first time someone has started their review with "I would like to recommend Gates Wildlife Control...." Most wait until the end of the review, I like your style. I also like how you detailed your dealings with Chris and explained what it was that made you such an "appreciative customer". Thank you so much for taking the time to write such a wonderful review and for praising Chris on a job well done. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.
Reply created 14 Feb 2017
Review from Customer of AAA Gates Wildlife Control
Rating: 5 out of 5
Review left on 10 Feb 2017
Squirrel removal
Boris the technician was personable and professional. He took the time to explain the process and provide the service as described and contracted. The anxiety of the squirrels in the eaves was quickly relieved by Boris' calm and thorough approach to the situation. I have no hesitation in recommending Gates Wildlife Removal for their speedy response and professional manner. I wish to express a special thank you to Boris for his excellent service, and his courtesy and respect to me and my property. He is a credit to his employer!
Answer from pro:
Hi Private User, Wow! I love your choice of words, "provide the service as described and contracted". As a homeowner you should expect that the service promised is delivered precisely as it was explained and written on the contract. Unfortunately, that isn't always the case these days. We pride ourselves in making sure our promises are delivered. Thank you for your kind words regarding Boris' excellent service. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.
Reply created 13 Feb 2017
Review from Susan Buckley
Rating: 5 out of 5
Review left on 10 Feb 2017
Removal of squirrels from our roof and a raccoon sleeping under our sun room
The workman that came was very professional and knowledgable. I would highly recommend AAA Gates Wildlife Control.
Answer from pro:
Hi Susan, mentioning that our technician was "very professional and knowledgeable" is a huge compliment in my eyes. Thank you for your review and any future referrals you send our way. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.
Reply created 13 Feb 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Feb 2017
Squirrels in attic
I had been hearing squirrels in my attic, so I called AAA wildlife control. They came promptly and fixed the problem. Haven't heard the squirrels since!
Answer from pro:
Hi mraymer, when it comes to having wildlife removed from your attic - silence is truly golden! Thank you for taking the time to write a review. I really appreciate it! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.
Reply created 9 Feb 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Feb 2017
Squirrel removal from attic.
After a very unsatisfactory experience with a company called Bio-X, I called AAA Gates. They were prompt and professional and solved the problem in short order
Answer from pro:
Hi jstainsby, thank you for your review and for commenting on your experience with my company. I am sorry to hear that your dealings with one of our competitors did not resolve your wildlife problem. Unfortunately the wildlife control industry is not government licensed and as a result there are a number of fly-by-night companies that are focused on making money and not solving wildlife issues. Thank you for allowing us to humanely solve your wildlife problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.
Reply created 8 Feb 2017
Review from Hate raccoons
Rating: 5 out of 5
Review left on 4 Feb 2017
Raccoon proofing
Heard a raccoon in my attic for a couple of nights. Found these guys guys on the internet. They were very helpful and informative before I even booked an appointment. The person who came was very nice and professional and raccoon proofed whatever he could. Fingers crossed, no more raccoons.
Answer from pro:
Hi Hate r., there is no need to cross your fingers because we have your back with our one year guarantee. Our guarantee is supported by our 33 years in business. While unlikely, if the raccoons come back, we are only a call away. Thank you for mentioning that we were very helpful and informative before you even booked an appointment. We feel that when a caller is educated about the animals and our services, they are in the best position to make an informed hiring decision. Thank you for your review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.
Reply created 5 Feb 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Feb 2017
Squirrel removal from roof
The photo is represents the "before" picture. Blake was professional, punctual, accommodating and pleasant. Squirrels clearly got through the previous company's job. Blake installed a door to remove the squirrels and then repaired the area with sheet metal and mesh fencing.
Answer from pro:
Hi lisadavid, your description of Blake as "professional, punctual, accommodating and pleasant" is music to my ears. As the owner, it make me extremely happy to hear a customer describe one of my technicians like that. Thank you so much for your review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.
Reply created 13 Feb 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Jan 2017
Squirrel in roof
Nick our technician first came to our place in the spring of 2016 for a squirrel in our roof/soffits. He installed a one way trap so if the squirrel was inside it could get out, but not go back in. He also inspected inside the attic, all roof areas and then covered venting areas with wire. He told us what to watch for if there were babies left inside and later came back to close the opening permanently. We thought we heard squirrels this past week, and he came the next day. Thankfully we were wrong, but he gave us tips to figure out whether the sounds were coming from inside, or on top of the roof. He was very helpful and thorough on both visits, we would highly recommend Gates Wildlife Control.
Answer from pro:
Hi Lori, thank you for your excellent description of how the job unfolded and how we returned under our guarantee to confirm that the squirrels did not get back in. It is at this time of year when the squirrels we evicted earlier in the year try to get back in. Most female squirrels are now pregnant and looking for a place to raise their young. You situation is a prime example of why it is important to not only screen the active entry but to also screen other areas like the roof vents to prevent re-entry. Thanks again, Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.
Reply created 31 Jan 2017