AtlasCare reviews (2519)

I want to start off by saying how amazing this company is from start to finish .. We bought a new house a few months ago we had Steve woods come out and unfortunately had to red tag the furnace but things happen when you buy a house but did an amazing job installing a humidifier for us and.. Once the furnace was red tagged we had Jeff maund come out for a sales quote, Jeff was very helpful and did not make it feel like a sales call but like a friend trying to help you.. The second we gave the go ahead we had Ricardo out the very next morning to install a new furnace for us, thank you Ricardo for an amazing job, for a job that was by no means was an easy one .. From the first call to Alex in service to Steve woods to Jeff maund to Ricardo .. I wouldn't want anyone else helping me other than atlas they were able to get me heat and a new furnace within 24 hours Do not hesitate on hiring this company.. You will not be disappointed

In December we had AtlasCare clean our ducts as well as the dryer vent. The clogged dryer vent had been preventing our clothes from drying properly. So happy to have this issue resolved! The technicians, Binyam and Teddy, were very professional and did a great job! I highly recommend them!

furnace was not working properly, called AtlasCare, they sent Steve out that same day.He diagnosed and fixed problem in a very professional manner. I definitely would use them again and refer all my friends and family.

Our boiler was 18 yrs old and not efficient. The first floor apartment was sweltering in winter and the second floor freezing. We had several quotes from people but settled on Atlas because Ron was so thorough in his assessment and spoke in definite terms. He was also the only one to suggest that we could split off the boiler to work both floors independently. He was not the cheapest but we felt very confident with him. There was one small issue that happened the weekend after they installed it and on Monday they were there. Resolved it quickly. Ron and his team were very respectful and thorough from start to finish. I even had him recommend his electrician who is equally as great as Atlas! This company has given us some faith back that there are decent trades and service people in Toronto. We plan to use them again in the Spring for ductless ACs.

Thank you to Steve and Shane for the extremely quick service call this morning. We woke up to no heat this morning and called for service. They arrived within a half hour and everything was working an hour later. There was no cost to us since we are covered for a free service call once a year. There were no parts to replace, so no charge there either. Fantastic service!

This was part of my annual Service Tuneup. Eric, the guy. who came was very courteous, professional, well informed and well mannered. He took lot of care and time to explain things to me. I am really impessed. I have an annual service contract with them and recommend them highly.

just wanted to thank you service department for responding so fast to my call about the furnace not working Joe Ferreira arrived extremely quickly , diagnose the problem (blockage in drain trap) and fixed it. All done in an extremely professional manner.

We are extremely impressed with Atlas Aircare, Oakville location, in particular with Mr. Dick Thomas. We moved to the GTA area in 2007 and located Atals Aircare to buy and install a high efficiency furnace in our older but newly purchased home. The initial sales team, to the installers were respectful and receptive to our needs. Over the years the furnace was serviced on their maintenance plan. However within the last year there appeared to be serious systemic technical issues which caused the blower motor to burn out and was replaced three times within 11 months, always when the weather was unseasonably frigid. The last occasion was -24, with the wind chill made it -39. Atlas to the rescue, with a service call and immediate follow up by service technicians. The furnace motor was again the culprit and required replacement. The replacement took place the following day and heat was plentiful. Mr.Dick Thomas of Atlas Aircare called our home the following day of the motor replacement and based on his expert analysis recommended that the situation required a full furnace replacement immediately starting with a new 10 year parts and labour warranty. As a home owner, this was reassuring and comforting to know that Atlas Aircare stands behind its customers and the product they sell. Mr. Thomas arranged and delivered a brand new furnace at no cost the very next day. There were minor installation costs but under the circumstances a non issue. My wife and I would highly recommend Atlas Aircare to everyone and we will count on them for years to come. A heartfelt thank you to Mr. Thomas for his no nonsense approach and getting the job done. Great job by the service technicians that performed the furnace transplant, they were neat and tidy and took pride in their work, great job guys! Thank you. Ken & Lynn

Eric, our tech guy today, was very informative and respectful. He lets you know of any issue beforehand. He goes above and beyond of what's required. He's one of the best tech guys Atlascare has.

Eric, our tech. today was professional, informative and made a suggestion that was not related to our tune-up visit in regards to our gas pipe outside. We will be rust proofing it in the Spring. Thanks Eric, you probably will save us $$$ down the road. Fifteen years of great service from Atlas and their amazing crew. One of your very happy customers.