Button's Heating Inc. reviews (804)

Hi Rob, First of all, we did appreciate you awarding Button’s Heating and Air-Conditioning your business. As an award-winning, family-owed and operated HVAC company in operation since 1977, customer service is what we really strive for. Jason has been in the industry for decades and has been with Button’s Heating for just over a year…and we are incredibly fortune to have him on our team. Not once, until now, have we ever heard a bad word about Jason. In fact, we hear nothing but enthusiastic praise and gratitude from our clients with regards to the level of knowledge and customer service Jason brings to the table. Please know that the rebates for heat pumps are very new. The were not available at the time when you were in a position to replace your air-conditioner. The cost difference between air-conditioners is very significant. It is only with these brand-new rebates that homeowners are having heat pumps installed to replace their air-conditioners. Homeowners who ask about heat pumps and are presented with a proposal to spend approximately $3,000 - $5,000 more for a heat pump without the rebates in play, all decline and simply replace their existing air-conditioner with a new air-conditioner. Our climate and use of heat pump really only make sense with the new rebates. In closing, I hope that the above makes sense to you Rob. The last thing we at Button’s Heating and Air-Conditioning want are unhappy clients. It really would upset us more than the client. Nigel Charlton, Sales Manager, Button’s Heating and Air-Conditioning

Thank you for your review ! Our clients have been relying on us since 1977 and have come to expect only the best service and great value. Thank you being a loyal, long term client ! We look forward to serving you again. The Button’s Team

Hi Alex, Thank you very much for your review ! It was a pleasure to sit down with you and go through the many options, especially with the reintroduction of energy efficient heat pumps to reduce your carbon emissions and save lots of energy in the long term. We are grateful you chose Button's Heating & Air Conditioning and we look forward to serving you for many years to come. The Button's Team

Hello there, We are not sure who you are or when we would have provided service to your neighbor, but this is very much out of the ordinary and certainly not how we do business. I would urge you or your neighbor to give our office a call at 416 287-7863 and ask for me directly to discuss this matter further in hopes of rectifying this matter. I look forward to hearing from you. Regards, Todd Button President & Owner