Button's Heating Inc.

Rating: 4.9 out of 5

Button's Heating Inc. reviews (804)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2013

    Emergency Furnace Repair

    My furnace broke down on one of the coldest days of the year. I was referred to Button's Heating Inc through family. I found the service to be reliable, professional, courteous and as a bonus, the service guys were very careful to wipe their feet (I hate having to ask this). 10 out of 10.

    Answer from pro:

    Thank you for the reply! Its wonderful to hear appreciation for the small things like a technician being courteous because we believe its an accumulation of the small things that make a big difference. If there is anything further we can do to assist please let us know (416) 287-7863

    Reply created 30 Dec 2013
  • Review from Terry Robinson
    Rating: 5 out of 5
    Review left on 10 Dec 2013

    Replace Furnace A/C

    Great Experience all around, this guys know there stuff and our new furnace is warming our home in comfort......Ricardo really shone through with his expertise and solution skills, plus Ricardo came right onsite to inspect the work and ensure our satisfaction....They even got me some government money for upgrading... I think we bought one of everything as I'm lovin my new natural gas bbq .....Thanks Buttons

    Answer from pro:

    Hi Terry, We are very pleased to hear that your experience was "Great" we certainly try our best to show our customers that we strive to consistently offer a premium service. Hope you enjoyed your new heating system over the Holidays. If you need anything further please feel free to give us a call (416) 287-7863.

    Reply created 30 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2013

    New Furnace and Air Conditioning Oil to Gas Conversion

    We finally decided after many years to switch from oil to gas and initially thought it would be a big undertaking full of applications and permits etc...We were going to hire another company to do the job, but decided to go with Buttons Heating after speaking with their Rep, Nigel Charlton, while in Home Depot Oshawa one Saturday. He came over promptly the next day and from there he looked after every last detail. We got a better furnace (Trane), thermostat with wifi (temp can be controlled from computer anywhere - Great feature!) and air conditioning.They even arranged removal and disposal of old oil tank - all in 1 day!!! Next day independent inspection was thumbs up all the way! The entire process was completely hassle-free and the workers were courteous and professional. Nigel made sure every consideration was taken care of and was there to oversee every part of the process personally. This is the kind of service that we all hope to have when undertaking such a large project. Even our neighbours commented on how unobtrusive the whole affair was. You will NOT be disappointed with the Button Heating crew! VERY professional!

    Answer from pro:

    Hi Paul & Kelly, Just wanted to thank you for the kind review. Its great to hear that you were pleased with the level of service we offer our customers. Although an Oil - Gas conversion can be a large and messy ordeal Its great to know that with the right staff and customer service we can deliver such a positive experience. Hope your enjoying your new heating system. If you need anything at all please give us a call (416) 287-7863

    Reply created 30 Dec 2013
  • Review from Sharon & Dan
    Rating: 5 out of 5
    Review left on 7 Dec 2013

    Sales and installation of furnace, humidifier, a/c, water heater and thermostat

    After learning that our furnace could not be fixed, we proceeded to obtain some quotes. When Craig Rodgers from Button’s arrived, we liked him immediately and felt very comfortable with him. He is professional, knowledgeable, honest and down to earth. He outlined the products, explained things in terms we could understand and never made us feel pressured. We like Button’s because it is a family run company, in business for decades with excellent reviews, and after meeting Craig, the choice was very easy. Craig returned the same night to complete the paper work and was able to arrange installation for us the next day! The installation crew, Jonathan, Mike N. and Mike H. arrived on time and immediately got to work. They were great guys, friendly, efficient, professional, knowledgeable and answered all the questions we had for them. They are very neat and left our house exactly as they found it. The installation area is pretty small, so we know it was a bit of a challenge for them, but they made it appear effortless. When everything was installed Jonathan explained everything that had been done and outlined all that we needed to know. The entire experience from sales to installation could not have been more effortless for us. We would highly recommend Button’s to anyone. Thanks to Craig, Jonathan, Mike N. and Mike H. for their great work.

    Answer from pro:

    Hi Sharon & Dan, Thank you so much for the great review! As HVAC trade professionals "effortless" is exactly how we like our installation to appear. if you need any further assistance we can be reached at (416) 287-7863

    Reply created 30 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2013

    furnace and a/c install

    The sales rep (Ricardo) was very thorough and professional. His knowledge of the product was was exceptional, largely due to his sales and installation experience. While Trane is a reputable equipment manufacturer, it is crucial that the unit is sized and installed to suit the application. With Ricardo's expertise and the experience of the insallation crew, all of my expectations were exceeded. I was especially impressed with the competence, courtesy and cleanliness of the install crew. I can confidently speak to all of the above, as my profession is in the field of mulit-discipline engineering and construction. The unit has been online for about 3 weeks and it is performing very well. Some nice features include: the Ecobee thermostat (online monitoring, time of day and vacation programming, flexible control setting, weather forecast, etc, humidifier, varible speed fan....). I'm looking forward to watching my energy bills drop. I would definitely recommend Button's and Trane for your new furnace.

    Answer from pro:

    Hello Stuart, Thanks for the positive review. Its great to hear you had such a positive experience with Button's Heating. We hope your system is performing to your expectations and that it keeps you warm this Holiday season. If you need anything further please let us know (416) 287-7863

    Reply created 30 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2013

    Navien Combo CH240

    I first met salesman Ricardo at Home Depot in Leaside. From the outset, I found him very helpful and informative. Everything he said went according to plan (even when the furnace broke down which wasn't apart of the plan). The installers were very thorough and efficient (much like the furnace) and I would highly recommend Buttons to my friends, family and Colleagues.

    Answer from pro:

    Hi Les Thank you for the review. We love hearing the reviews on the Navien Combi unit and the professionalism of our staff. We receive so many calls from customers that have been refereed by other customers and for that we cant thank you enough. If you need any further assistance please give us a call (416) 287-7863

    Reply created 30 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Dec 2013

    Furnace Installation

    Button's Heating did a great job on installing a new furnace. They were very professional from sales to installation to follow up. A problem-free experience. Thanks Nigel for the great service.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 4 Dec 2013

    Sale and installation of Navien Gas Boiler/Water Heater

    Salesman Ricardo was very good in explaining the functionality and advantages of the NAVIEN system. He was helpful in facilitating the purchase and provided good follow-up. The installation crew was punctual and worked efficiently and adhered to my wishes with respect to the location of the intake and venting pipes, without much grumbling. [My preference was more labour intensive but aesthetically much more pleasing.] The crew left the workplace in clean condition but they could have earned more kudos by taking the created debris (empty boxes, etc.) with them. All in all, it was a job well done.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2013

    Furnace and Air Conditioning

    Very good service. Button's rep, Ricardo, was a great first point of contact, explaining everything thoroughly and checking in on the day of installation. The installers were polite and thorough. We had one issue come up: The installers wanted to install the new air conditioner on top of the old concrete slap, which was smaller than the new unit. My husband saw this and objected. They were very compliant and removed the old slab, then installed a new proper sized one--just proves you have to be on site when any work is being done! Overall, a very good experience.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2013

    Furnace repair

    After calling two technicians who did nothing to find the fault I called Button's. After 15 min on site they found the problem and corrected it fast. Finally I got connected with someone who knows HVAC. Thank you very much, I'll be warm this winter.
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