Canadian Choice

Rating: 4.7 out of 5

Canadian Choice reviews (3501)

  • Review from Customer of Canadian Choice
    Rating: 5 out of 5
    Review left on 2 Oct 2017

    Window renovation townhouse

    I am very happy with the service and the windows. They are good looking windows and very functional. Installation was quick, it took about 4 hours. We love it and we would recommend Canadian Choice Window to our friends. Bonnie was our first contact from Canadian Choice Windows. She was knowledgable and patient with us. We are very glad overall.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We are very happy that Bonnie took great care of your project. We appreciate your kind words, and we are so glad that you love your new windows. Enjoy every beautiful view this fall, from your new windows :)

    Reply created 5 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2017

    Windows Installation for the Whole House

    We live in Markham and we recently got all our windows in the house installed. These windows are brick-to-brick and they are the best in quality and appearance with lifetime warranty. Tony Wong, who we worked with had explained the details to us very well and the people who came in to install the windows for us did a great job too. We later realized that the grills on the window panels were not the ones we had originally wanted. But Tony came back to make sure that they will be changed to our satisfaction. They are professional and provided the best customer service. I will recommend them to anyone. Thank you!

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We are glad that Mr. Tony Wong did a great job leading your project to desired results. We are lucky to have him on our team. We appreciate your future recommendations, and we thank you for taking the time to leave us a wonderful review. Enjoy your new product and give us a call should you need anything

    Reply created 2 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Sep 2017

    Dining room

    Ivan came over for our new patio doors and gave my wife and myself a great detailed explanation of our new patio doors. We have already used Canadian choice and we love or windows. I would highly recommend Ivan and Canadian choice.

    Answer from pro:

    Thank you Todd for your busimess, hope you enjoy your for a long time to come

    Reply created 24 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2017

    Window

    I am very happy with my new window, Tony D looked after my job from start to finish. Security in my window was very important for me at my store, Tony made sure I got the right window that was best for me. Bell installed my window beautifully, and cleaned up everything before he left. Thank you to Canadian choice, Bell and Tony .....no more cold will come through that window again. Love it great job Hair...umm Salon

    Answer from pro:

    Thank you for choosing Canadian Choice Windows Angela. We are glad that Tony and Bell took great care of your project. We wouldn't want your clients at the Hair Salon getting cold while getting their hair done. We are glad you love the results, and we are sending pour best regards from the whole team. Thank you :)

    Reply created 27 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    New windows

    Tony was my first contact with Canadian Choice and he is a great ambassador. He was very personable and professional. The installation was quick, clean and well done. The installation team was polite and very professional. I would recommend them to anyone. Great job from start to finish. Thanks guys

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We are glad that Tony lead your project in a professional way. We thank you for taking the time to leave us a great review. Enjoy your new product, and best regards

    Reply created 27 Sep 2017
  • Review from Nicolas
    Rating: 1 out of 5
    Review left on 24 Sep 2017

    Whole home renovation

    I haven't had many issues with the windows itself but you can feel the cold in the frames like if it was not properly insulated around the frame. The fiberglass door was extremely pricey and its been a year and the paint is coming off there is a gap between the door and the floor where a huge amount of air flows into the home. The rubber at the bottom of the door has come off. I have emailed the sales representative and the company multiple times since June and I haven't heard anything from them.

    Answer from pro:

    *** UPDATE (September 27, 2017): The customer did not reach out to our head office. We have reason to believe that this review was made for the wrong company, as the product in the photo does not match any product we carry. We hope the client does reach out to us and rectifies this review, as we are more than willing to work with the flaws of our products, but we cannot be responsible for other companies' products. best regards (September 25, 2017) Hello, We are sorry you are experiencing this problem. However, the door in the photo does not seem to be a door we carry. We do not install such sweepers on any of our doors. We will gladly look into this matter for you. We also have not received any emails in this regard. In order to identify that you are indeed one of our clients from a year ago, please give our head office a call with more information: 1-866-807-8064. We hope to hear back from you soon

    Reply created 25 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2017

    Highly satisfied with Window replacement process

    Had a couple of quotes including from Ecoline, but decided to go with Canadian Choie because felt that Igor knew his stuff and did NOT try to over sell me in product that he didn't deem necessary. Credit to him when at time of installation which was when they committed to delivering - approx 8 weeks later- when there was a slight internal miscommunication, both he and Sergei/Stan the installer managed to resolve small (but potentially bigger) issue. Would recommend them for small or big job. We are nervous homeowners because we have little knowledge in this area, but are hopeful and confident that the choice we made was the right one. Looking forward to a warmer and drier winter/ spring. As we told them, as a result of our satisfaction with another home improvement vendor and spreading the word, 7-8 other neighbours ended up using same vendor. So will be aur to spread the word. Thanks again Igor/Stan and crew!

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We are so glad to hear that you love your new windows, and we are certain that this winter your home will be warm and cozy as ever. We are also happy that Igor, Stan and Sergei made a great team for your project. We thank you for your references and are sending our best regards. Give our office a call anytime should you need anything at all

    Reply created 27 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2017

    8+ windows replaced - wow

    We worked with Tony D. 10 windows were done in one day. Quality product, installation was fast and well done, clean up was very good. Tony was exceptional, taking extra steps to make sure we were good. Price was competitive. Would definitely refer Tony to anyone who asks about window company references.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows Kim. We are glad to hear that Tony D. did a great job on your project. Thank you for your future references and best regards from our team

    Reply created 27 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2017

    Exterior Windows

    Awesome windows installed by very professional installers. Have recommended the Company to several clients. The sales Representative was very knowledgeable and have referred him to my neighbour who is also having all windows replaced.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We are glad that our company was a great fit for your project. Enjoy your brand new windows, and have a safe and warm fall/winter season

    Reply created 27 Sep 2017
  • Review from Customer of Canadian Choice
    Rating: 5 out of 5
    Review left on 21 Sep 2017

    windows and door

    My aunt has long been looking for a window and door installer. When we called Canadian Choice for a free estimate, they sent someone right away. After we got an approval for the installation, they started doing the job. Pricey? The work will speak for the price itself. We weren't disappointed after everything has been installed. It took them about a day to install 4 windows and a door (together with storm door). With a little troubleshooting on our kitchen window, we were so delighted with the outcome. I will surely recommend Canadian Choice to anyone looking for a window and door insulation installer.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We are very glad that you love your new products, and that the quality is up to standard. This is what we thrive for here at Canadian Choice. We appreciate your future recommendations. Best regards from our team

    Reply created 22 Sep 2017
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