Canadian Choice

Rating: 4.7 out of 5

Canadian Choice reviews (3501)

  • Review from David Tran
    Rating: 5 out of 5
    Review left on 9 May 2017

    Window to Patio Door Conversion

    I had about 5 different companies give me a quote for my window to patio door conversion. Canadian Choice was one of the most competitive. The salesman, Tony DiCesare was very knowledgeable and I did not feel pressured into going with them right away. There were 2 installers, Mike and Victor, who were on-time and made a tough job look easy. There was only one minor issue with the ordered door as it did not arrive with a key lock and kick lock. Tony handled the situation and arranged for Mike to come back when it was convenient for my schedule and Mike was able to install both locks in less than 5 minutes. We all prefer jobs to go smooth and perfect but this is rarely ever the case - what matters most for me and determines customer service is how mistakes are handled and the corrective actions that follow. I am extremely pleased with the professionalism of Tony and Mike to follow up, coordinate and resolve the minor hiccup in what was an excellent job.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows David. We are so happy to hear that our set-back had been resolved in a timely manner, leaving you satisfied with the overall experience. We thrive to always improve our service, and provide the best for our wonderful customers. Tony D. is definitely a great consultant on our team, and Mike is a "superman" installer. We will make sure to let them both know of your kind review. Thanks again and we are wishing the very best from our family to yours.

    Reply created 11 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2017

    Replacement of upper and side windows

    We were pleased with the initial visit for consultation with respect to the replacement windows in our home. The price was fair and the recommendation of the windows, was presented in a very professional manner with no pressure from the consultant, Stan Rait. The technician, Yuri arrived to measure and explain the installation to be expected. We were pleased whenYuri arrived to do the installation, personally. He was friendly, answered my many questions and the installation was carried out in the most efficient and timely manner. We are pleased to recommend Canadian Choice to anyone. Sincerely, Catherine

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. Your wonderful review is greatly appreciated. Stan is one of our best consultants, and we will make sure to let him know how pleased you were with his professional recommendation. Yuri is also one of the best guys we are lucky to have on our team, and a great person overall. We are glad our team took great care of you, and left a positive impression. Thank you Catherine and enjoy your new windows. Best regards

    Reply created 11 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2017

    windows& doors

    I am very pleased with the installation & sales of the windows by Oliver & Sparta the installation man & crew. They worked hard & steady all day & into the night. They had miner hat lights on to finish the caulking as it was going to rain the next few days. Thank you so much. They came back when scheduled to do any modifications & finishing up as well. Great job & I highly recommend them. Thank you, Brian M

    Answer from pro:

    Thank you for choosing Canadian Choice Windows Brian. We are glad that Oliver and Spartak team came together to complete your project in a timely manner and despite the weather. Thanks for taking the time to leave us a review. All the best

    Reply created 9 May 2017
  • Review from Customer of Canadian Choice
    Rating: 5 out of 5
    Review left on 6 May 2017

    6 Windows, 5 large 1 small

    Great service, Frank estimates, work was well done and reasonable prices in comparison. Alex was an excellent sales rep to the point, knowledgeable, and had physical example​s of our windows. The installation crew respected our home, cleaned up after themselves and worked efficiently​. Thanks guys 6 more large Windows 2 8 foot doors and one regular size door to go.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We are glad Alex's professionalism, as well as our installation crew left you impressed with our company. We are looking forward to doing more work for you. All the best until then

    Reply created 9 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2017

    Replace all windows and a sliding door over a 3 year timeframe

    We were happy with the windows and the workmanship the first time we used Canadian choice. We used them a second and a third time because of the quality installation and the Sales rep Alex was very good!

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We truly appreciate your repeat business. Alex is one of our most popular consultants, and we are lucky to have him on our team. Thanks again for your wonderful review. All the best

    Reply created 9 May 2017
  • Review from Customer of Canadian Choice
    Rating: 0 out of 5
    Review left on 4 May 2017

    Windows

    They bashed in gyprock around window frames, ice now appears on one wall beside frame, water seeping through interior frame, damage to exterior stone tile (workers do not follow instructions) Shaudy workmanship. No call backs.

    Answer from pro:

    Hello. Do you mind calling us directly and providing more information, so that we can resolve this problem for you? Please call: 1-866-807-8064 UPDATE**** The customer had not reached out to us via telephone providing necessary information for us to investigate the problem at hand. We are willing and eager to assist our customers, provided they make the initial contact. We follow proper procedures in regards to dissatisfied customers. Best regards, Canadian Choice Team.

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2017

    6 windows instaled

    We had estimates form this company and one other. Canadian Choice was about half the price because of spring special on 6 windows and installation. We knew three other couples that had windows done by Canadian choice and gave me a raving review. The windows arrived earlier than expected and and were installed with in a day. Ivan came by during the installation to check the product. Everything was going according to plan, we are happy with the whole experience.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We are happy to hear that your project was done even earlier than expected. Ivan is one of our most popular consultants, and we are lucky to have him on our team. Thank you for a wonderful review, and all the best from our family to yours :)

    Reply created 4 May 2017
  • Review from Daniel Slip
    Rating: 5 out of 5
    Review left on 27 Apr 2017

    few windows and door replacement

    I've got a few windows and a front door from Canadian Choice Windows & door (Winnipeg). I've did a huge home work before choosing the contractor for my project! You know what? Right now I'm more then satisfied!!! Outstanding professionals! Outstanding quality of materials! And a special thanks to our Project Consultant Denys, he knows about windows/doors everything, like everything! WOW! I can't say more!

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. It is a great accomplishment for us to see clients as happy as yourself Daniel. We are so glad Dainis was so professional and knowledgeable throughout this experience. Best regards, Canadian Choice.

    Reply created 1 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2017

    Whole home windows and doors replaced

    A huge thank you to Canadian Choice Windows and Doors for their professionalism and wonderful service while replacing our entire homes windows and doors. The quality of the products are amazing, Ben and his installation team did a fantastic job, and Bonnie the sales consultant was very thorough and helped us pick the perfect products for our home. The phone customer support staff are extremely friendly, helpful and available! Would definitely recommend this company to anyone who needs new windows and doors. A fastastic service and product and a very competitive price! Seema and Al Patel

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. Your review has brough a smile to our whole team. Thank you Seema and Al Patel. We are glad Bonnie took such good care of you, and Ben did a fantastic job installing. call us anytime should you need anything more. Best regards from our family to yours

    Reply created 27 Apr 2017
  • Review from Customer of Canadian Choice
    Rating: 5 out of 5
    Review left on 26 Apr 2017

    Canadian Choice Windows

    I hired Canadian Windows to replace 2 bedroom windows and we were very happy with the service. Dainis came right away with some options and quotes. Dainis was very informative about windows, legal requirements, installation, warranty and payment options. Installation was efficient and quick in one day and very nicely cleaned up after. Installers were very professional and Dainis was great with follow up right after to ensure we were satisfied with the workmanship and answer any questions we had. I will be calling on them to replace the windows on the other side of my house next year. Highly recommended.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. Dainis is one of our most popular and informative consultants and we are lucky to have him on our team. We are glad our installation crew took great care of your project and completed the installation quickly, leaving the place clean. Thank you for thinking of returning to us for the other half of your house. We will not disappoint. Best regards

    Reply created 27 Apr 2017
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