Canadian Choice reviews (3501)

From my sales rep Tony Dicesare to the administration staff to the installers the whole expieriance was flawless i would recomend Canadian Choice for the replacement of your windows and doors

I took a quote from 3 different companies. Dainis from Canadian Choice Windows was the only one who was able to split the installation and install doors RUSH for me and windows later. Timing was great, decent price and excellent quality of the product. I am still waiting for my windows but extremely happy with the doors. Will post another review after windows would be installed. But so far will recommend Canadian Choice Windows to everyone.

This is my second project with canadian choice windows . we did full house over a year ago and then we moved and needed a concrete cutout for our bedroom in basement. The installers did really amazing job and put large window and really big window well. They cleaned up everything and were very fast. THanks a lot to our sales rep Olga for explaining everything.

We had windows from 1978. Asked for quotes from several companies. Prices were between $4.5-6.5K. Our first contact with Canadian Choice Windows was excellent. We asked for a quote, and the sales person came during the same week. Ivan Burychka is an excellent sales representative. We were very well informed about the conditions and the prices. We didn't feel any pressure whatsover, and unfortunately this type of sale is very rare in Calgary. Ivan also showed us samples of windows and we could see the structure from the inside. Ivan was very open to negotiations and we received an excellent quote. We received our windows fairly quickly. Stan and Alex came to install them. We really appreciate the excellent work that Stan and Alex did. They were very attentive when taking out the old windows and when installing the new ones. After they finished installing one window they always cleaned the place. They worked quickly, clean and efficient. We are very thankful for the excellent job Stan and Alex did. The windows and the patio door itself are very beautiful and look to be of a very high quality (but this is our subjective opinion). We chose the ones that open inside and can be cleaned from the inside. In comparison to our old 1978 windows, these new ones also diminished the sound from the outside. Subjectively we can say the sound was diminished by 60-70% or even more (we didn't measure). Additionally, when the wind is strong, our previous windows were trembling, while with the new ones - we don't hear any wind and it's very safe. An additional feature that we found - we feel that it's warmer in the house and the furnace doesn't work so often and so long as previously, so we are probably saving money on energy and gas. We are writing this review after having the new windows for 1 month. Finally, another advantage - we were approved for financing, with 0% and this allows us to pay the bill in 18 months. This feature is also rare. Not all companies had this. We also see that there are some negative reviews about the company. We didn't have any problems as described by others and this review is written by us directly on this website after 1 month. This probably increases the reliability. We also acknowledge that we had many sales persons from other companies that started with high prices and negotiated down and tryed to take the deal right away by using psychological methods of influence - as described by other reviewers. In our case, we also contacted first CC, and after that we searched and asked for quotes from other companies and met with other sales representatives. So in our case - we were not influenced by the method of dropping down the price agressively. We didn't have any of the described difficulties. This is why we highly recommend Ivan Burychka. We highly appreciate the business with Canadian Choice Windows company. Ivan Burychka is an excellent sales representative. Stan and Alex did a great work - clean, quick and efficient. The windows and the patio door - are excellent. We highly recommend this company and these people. Sincerely, Alex and Victoria, Calgary.

We are so happy with our new windows. They look great. We can feel the difference now when it is cooling down outside. Thank you to Mr. Kovalchuk for his professional and honest service. Canadian Choice windows is the best. Thank you guys.

I just had all the windows on my house replaced as well as a patio door. I am extremely happy with the service and quality. The installers were very professional and were in and out within the day. Everything was left neat and tidy. My personal contact, Ziad, was wonderful to deal with. He was very approachable and knowledgeable. We love our new windows! I would highly recommend this company and this particular salesman in general.

The men who came to install our brand new back door were on time and did the job in a professional and clean manner. They were very nice and finished the installation quickly. I could not be happier with my door and storm door selection. A huge thank you to Ivan for his expertise as well as his time in helping me make the best decision!

We like this new door! Thanks for bonnie the salesperson for the good price and suggestions. The installer complete the job In two hours, fast and efficient. We will definitely recommend this company to all our friends and neighbors.

I would just like to state upfront that I looked at the reviews for Canadian Choice on HomeStars and was curious I and was wondering how this company got such a HIGH rating after the hassles we had dealing with them. At first I thought it was because they were established out East and they were just trying to get their foot into the Western Canadian market and they were having trouble getting reliable workers. But then I recalled that they had us fill out a comment/questionnaire form when they had finished the install, and at the bottom of the form was of asking if they could post a review on our behalf on HomeStars. So our positive review and feedback may have already been entered onto that site (though, it was much more positive than this one as they made us fill out the feedback form right after they were done the install and before we had to deal with them with all the issues we ran into and before we got a really good look at the quality of the install and windows). I just want to warn others that CC might be skewing their rating by posting only the positive reviews they get on paper. My wife and I had just moved into an older home and all of the windows (except two) were original steel-frame single pane and we knew that we wanted to replace them to reduce the amount of heat we would lose over the coming cold winter. I had contacted several windows companies around Calgary and made appointments for each one to come in and give us a quote. Canadian Choice was the first one scheduled and they had sent a salesperson over and gave us his sales pitch which involved seeing a sample of their windows which seemed OK (I don't really know much about windows), and he measured all of the windows and gave us a quick quote on paper. We told him that we wanted to think about it (so we could see what other offers the other companies could give us). He then told us that he would knock $500 off if we decided right then and there. My wife and I discussed it as it would have brought down the total quite a bit, but I really did want to see what other companies would offer…but we also didn’t want to see an opportunity to save $500 fly out the window. So we ended up deciding to go with CC right there, which in hindsight I highly regret as I found out later than we should have gone with better quality windows from a better quality company for only a bit more. I had nothing but problems trying to get the issues we had resolved. We had several issues that took me over a month of hassling them to get to resolve: 1) damaged screen frame 2) old, rotting window frames left in (they just installed the windows over top the old windows, but just took out the frames/guides of the old windows). Taking them out would have made for larger windows and would have helped retain heat 3) rusting screws 4) missing flashing/trim around all but one window 5) wrong crank handles installed After all the hassling and leaving voicemail messages and e-mails, I was able to get them to replace the damaged screen frame (but not after sending someone out to try to "repair" it with some sort of filling compound. I've uploaded photos of it with the link below as it's quite amusing) and the wrong handles, but I'm stuck with the rest of the issues. I've given up trying to get my issues resolved with this company as they basically ignore you after the windows are installed. Basically, when they've got your financial info to be able to charge you for the windows, they're done with you. I'm not going waste any more time to chase them down as I'm pretty sure that we'll probably tear these windows out in a decade or so and replace them with quality windows as we aren't seeing any difference in our heating bill (after replacing 8 windows throughout the house?). This was by far the WORST experience I have EVERY had with ANY company in my life. The sales person was rude and applied very high pressure sales techniques, the installers didn't speak English so it was impossible to communicate the concerns I had with the installation or try to explain to them the trim we wanted. Avoid! I've posted some photos http://imgur.com/a/62CB3 EDIT: In response to Company Response It's odd that you have no recollection of this, as within hours of me posting my review, I was suddenly getting calls from CHOICE WINDOWS over and over for several hours. After these windows were installed, I've made many attempts to try to contact your company to resolve these issues (just talk to Alex or your receptionist, as they will probably remember all of my unanswered voicemails), but I absolutely do NOT want to ever deal with your company ever again, even if it was to fix issues, which is why I didn't answer your calls. Yes, some of the photos are during the install as I was quite upset that the windows were being installed overtop the wood frame from the old, original sliding windows, as I was told when I was being sold the windows that the old, rotting windows would be torn out. But when the installers starting just pulling the panes and slider tracks and started installing the windows right over top. When I asked about it, they said it would cost extra to tear it out, so it was pay more to tear the old rotting window lumber out, or get windows in the holes in my house now. This was one of the biggest bait and switches I've ever been suckered by. We've learned a hard life lesson, but we are currently saving up and pay a bit more to eventually replace them with quality windows with a decent install. I'm only leaving this review because I cannot believe that the company that sold and installed these windows have honestly received the reviews they have have gotten on Homestars honestly. Which is why I brought up the review sheet they give customers to post on their behalf. I believe that it gives them an inflated rating on this site if they're the ones putting in their own reviews for customers. ***UPDATE*** After I had originally posted this review, the company had posted a response that they had no record of me as a customer (had since been changed).....but within hours, my phone was ringing constantly for half a day and the call display said Canadian Choice. I chose to ignore your calls as I've had such a negative experience with this company that I do not want ANYTHING more to do with you. For some reason it took me weeks of calling and harrasing to get a hold of someone to get a damaged screen frame (that they hoped I wouldn't notice) replaced and the handles I wanted installed delivered, but suddenly when I post a review online you're willing to now help?? Hmmm, that's suspicious. Also, another one of my window handles broke last month: http://i.imgur.com/n4idkoR.jpg These windows are absolute lowest quality I have ever seen. Makes me cry that I'm going to have to replace them again soon.

Cindy, The sales person that helped me was very detailed and very knowledgeable about the material of the windows and how the repairs would go. she was very professional and an amazing sales person. Sergey the person that helped install the new windows was very nice and detailed. The installation of the windows was very perfect, and now it makes the atmosphere feel new. As if my house is brand new. I am very happy with the window and they did a very good job. Thank you!