Canadian Choice reviews (3501)

Review from Bruce
Rating: 5 out of 5
Review left on 16 Mar 2016
Whole home window and door replacement
Two winters have passed, and I am pleased to report my Canadian Choice windows and doors have performed even better than they look. Zero condensation and a pleasure to operate. The quality is fantastic. My only (huge) regret is letting the installer do the caulking - he did a terrible job. Hire a specialist to do the caulking and give your windows and doors the finishing touch they deserve.
Answer from pro:
Hello Bruce, thank you for sharing your feedback with us. We are thrilled to hear that your windows and doors are performing fantastically! We apologize for the unsatisfactory caulking job, which is not characteristic of our installers. If you have any issues please do not hesitate to give us a call and we will be happy to assist you. Thank you kindly for choosing Canadian Choice Windows & Doors and have a great day!
Reply created 29 Mar 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Mar 2016
Windows and Doors
We had all of our windows and exterior doors replaced with Low E products in two and a half days. The quote was competitive and there were no additional costs. On installation day Jeremy introduced himself and his crew and they went straight to work. He paid attention to every detail from matching exterior trim, even after the quote was done to make sure we would be happy with the end result, to making sure clean up afterwards was complete. Our previous windows had excessive condensation and frost so rot was a concern. Every sill was inspected and only one had to be replaced (at no extra cost). Jeremy and his crew are family friendly and we would certainly have him back if we ever decide to add a basement window or build a new house. We are very happy with the new windows and doors. The house feels warmer and outside noises are much quieter. We especially love the removable vinyl trim around the windows which eliminates the need to tape it off for painting.
Answer from pro:
Hello Aaron & Cassandra, thank you very much for taking the time to share your feedback with us. It is a pleasure to hear of such a wonderful experience throughout the entire process of replacing your windows and doors and that you are very happy with the end product. It sounds like Jeremy really went above and beyond to assist you with your renovations. We hope that you continue to enjoy your new windows and doors! Thank you kindly for choosing Canadian Choice Windows & Doors and have a wonderful day!
Reply created 28 Mar 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Mar 2016
replaced four windows
I was in a rush to get 4 windows of my rental property replaced and Calgary office sale representative Cindy provided me with very professional, friendly & prompt service. The installation was done within 5 weeks, I am very satisfied with the beautiful new windows and the installation work they did. Thank you very much .
Answer from pro:
Good afternoon Sarah, thank you for your review! We are pleased to hear that you are very satisfied with your beautiful new windows as well as the professional and friendly service you received from Cindy! We hope you continue to enjoy your new windows and should you have any future window or door replacements, do not hesitate to give us a call! Thank you kindly for your business and have a wonderful day!
Reply created 28 Mar 2016
Review from Customer of Canadian Choice
Rating: 5 out of 5
Review left on 14 Mar 2016
Window renovation
Kevin was exceptional at giving us the best product for the best pricing. We had other quotes but nothing compared. Jeremy, Colin and Tim were professional, clean and it really showed that they knew what they were doing! Beyond all expectations with this project! Thank you For everything!
Answer from pro:
Hello, thank you for your feedback! We are thrilled to hear about your excellent customer service with Kevin in providing you with the best product and price, as well as with Jeremy, Colin and Tim in the installation of your windows. It is a pleasure to hear that we exceeded your expectations, you are very welcome! Thank you kindly for choosing Canadian Choice Windows & Doors and have a wonderful day!
Reply created 17 Mar 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Mar 2016
Retrofit windows and doors at our Cambridge home in 2010
Excellent service from start to finish by Oliver Soroka. We just loved the windows and doors installed at our Cambridge home in 2010, as Oliver was very professional and did a great job explaining to make sure that we installed the right windows and doors for our Cambridge home. We are very pleased with Oliver's service, and now that we moved to Milton, Oliver is the first person we contacted as repeat customers. Keep up the good work Oliver, you are doing a great job!
Answer from pro:
Hello Francis, thank you for your kind review! We are delighted to hear about your wonderful experience with Oliver, as he is a knowledgeable and professional sales representative. We truly appreciate your repeat business and hope that you can refer any friends, family, and neighbours to Canadian Choice. Thank you for choosing Canadian Choice Windows & doors and have a great day!
Reply created 17 Mar 2016
Review from HomeOwner
Rating: 4 out of 5
Review left on 11 Mar 2016
Window Replacement
Window was installed four weeks after order was place. Installation team was great to deal with and cleaned everything up after. There was some confusion over what was actually ordered and what was received however company was happy to work with us to ensure we got exactly what we wanted.
Answer from pro:
Good afternoon Ambrose, thank you for your review! We are pleased to hear that you had a great experience with the installation team in the replacement of your windows. We apologize for any confusion that arose regarding the products ordered but are glad that everything was worked out to your satisfaction. Thank you kindly for choosing Canadian Choice Windows & Doors and have a wonderful day!
Reply created 17 Mar 2016
Review from Gratia Malone
Rating: 5 out of 5
Review left on 11 Mar 2016
replacement of front and side door
We had our front and side door replaced by Canadian Choice Windows and doors and could not be happier. From the Sales professional Alex who recommended the perfect doors that not only added a amazing look to the house but created so much more light without compromising our privacy, to Yury and Nick who did an outstanding job at installing them. They are a very nice and professional team. They were available before and after to answer our questions and help. They even recommended we get a new door bell to match the new door which I had not thought of. The attention to detail is remarkable .They came when they said they would. They gave us realistic time frames for the how long it would take to complete the work and were done within the agreed timeframe .They removed the old frames and doors and all debris and left our place clean. I would highly recommend Canadian Choice Windows and Doors and specifically would recommend Alex D, Yury and Nick. Thank you for a perfect job from start to finish. The Malones
Answer from pro:
Good morning Gratia, thank you very much for taking the time to share your feedback with us! We are thrilled to hear that the job went perfectly from start to finish and that you could not be happier! We hope that you continue to enjoy your new doors and can refer any friends, family, and/or neighbours to us in the future. Thank you kindly for choosing Canadian Choice Windows & Doors and have a wonderful day!
Reply created 17 Mar 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Mar 2016
Replaced front door and three windows
A family recommended this company to install our windows and doors. They were not the cheapest, somewhere in between but well worth it! The front door looks amazing and same goes for the windows. Our sales man was Oliver Soroka, he is honest and upfront. The installers did an amazing job! I could not be happier! I attached a photo of the front door. Thanks Sarah
Answer from pro:
Hello Sarah, thank you for your review and compliments on a job well done! We are delighted to hear that you could not be happier with your new windows and front door and we hope that you continue to enjoy them! We hope that you can refer Canadian Choice Windows & Doors to any family, friends, and neighbours in the future. Thank you kindly for choosing Canadian Choice Windows & Doors and have a wonderful rest of the week!
Reply created 10 Mar 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Mar 2016
ENTRY DOOR
Oliver, your contact came to my house, we discussed my door choice, agreed on cost in a professional and courteous manner. The door was in stalled by your installer (also a pro) and it looks great. Great job! Thank you Mary
Answer from pro:
Good afternoon Mary and thank you for taking the time to leave us with your feedback! We are pleased to hear that everything ran smoothly in the replacement of your entry door. Should you have any other window or door replacement projects in the future, please do not hesitate to give us a call as we would be more than happy to assist you. Thank you kindly for your business and have a wonderful day!
Reply created 10 Mar 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Mar 2016
Windows Replacement
I have had this company in my house for the last 2 days putting in my windows ,very polit and they clean up after themself ,....I am a very very happy costomer . Dainis was the person that has been dealing with me through the whole process you have a vaule able person on your team
Answer from pro:
Hi there Thelma, thank you for your kind review! It is always a pleasure to hear from happy customers and we are delighted that you had such a positive experience with Dainis and the installers in replacing your windows. We greatly appreciate your business and any future recommendations. Thank you once again and have a great day!
Reply created 10 Mar 2016