Canadian Choice

Rating: 4.7 out of 5

Canadian Choice reviews (3501)

  • Review from mhaupert
    Rating: 5 out of 5
    Review left on 25 Jan 2016

    Windows installation

    Very happy with my sales associated Tony Dicesare treats his customers like family. The installers very fast , clean and quiet workers . Looking forward to many more renovations in our families home.

    Answer from pro:

    Hi there, thank you for taking the time to share your experience with us. We are delighted to hear that you were very happy with your sales representative, Tony Dicesare, and with the work of the installers. We look forward to assisting you with any future renovations and we hope that you can refer any friends, family, and neighbours to Canadian Choice Windows & Doors! Thank you kindly for your business and we hope that you have a wonderful day!

    Reply created 28 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2016

    Installation of all windows and doors in the entire house

    From the customer service and first interaction with Ziad Shibly, everything went very smooth. I told him what I wanted, he showed me a few photos gave me a great price then told me how long it would take for the windows to arrive. When they arrived which was on time they sent a two man crew told me it would be a four day job. The crew only took three days, they were professional and courteous. They cleaned up after themselves payed out tarps all over the house so they wouldn't track snow and dirt. Noise was very limited which was nice. By far the best work I've seen. Every visitor I've had over since has commented on the tremendous windows and beautiful frames I had installed. The family already notices the difference in the heat the house holds in now that we have new windows. Anyone looking to have work done should definitely go through this company and make sure you ask for Ziad as his professionalism is bar none. Tell them Sami El-Masri sent you.

    Answer from pro:

    Hello Sami, thank you so much for your kind review! We are thrilled to hear about your wonderful experience with Ziad and the installation crew. It is great to hear that you are enjoying your new windows and doors and are already seeing the benefits! We thank you kindly for choosing Canadian Choice Windows & Doors and as well for any future referrals. Have a wonderful week!

    Reply created 25 Jan 2016
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 12 Jan 2016

    Bay, kitchen and bathroom window replaced

    We had a bay window, kitchen and bathroom window replaced. Our salesman Alexei was very good in demonstrating the windows that we're going to be installed. As for the installation, we were not totally impressed. It took two full days for the install, our kitchen tap was broken, however we were reimbursed the cost of a new tap after several phone calls. It was dark by the time the installers were finished so checking their work was a little difficult. We have now sold the house so did not get to enjoy the new windows as much as we would have liked.

    Answer from pro:

    Hi there, thank you for taking the time to leave us a review. We are delighted to hear about your positive experience with our sales rep Alexei. As for the installation process, we do apologize for the inconveniences and we are glad that we were able to rectify the issue with you. If you are transferring the warranty over to the new home owners, please call us at 780-577-1118 so that we may be able to assist you with that. Thank you kindly for choosing Canadian Choice Windows & Doors and we hope that you have a wonderful day!

    Reply created 28 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2016

    Bay Window Replacement

    I was extremely pleased with installation of windows & would recommend this company to anyone. Salesperson Olga was very courteous & was able to address all my questions regarding replacement. Installers were very professional & took great care to keep area clean. They were very punctual with appointment time & time it would take to complete job. I was very happy with completed installation & it was well beyond my expectations.

    Answer from pro:

    Hello Mike, thank you for your wonderful feedback! It is a pleasure to hear that the installation was well beyond your expectations as that is what we strive for! We take great pride in our professionalism and customer satisfaction, and are happy that we were able to assist you with your bay window replacement. We hope that you can refer Canadian Choice Windows & Doors to any family, friends, and/or neighbours in the future. Thank you again for choosing Canadian Choice Windows & Doors and we hope that you have a wonderful day!

    Reply created 13 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2016

    Window Replacements

    Alex is wonderful to work with! We had 11 windowns replaced in our front rooms in 2014 and they did such a beautiful job that we asked them to come back to do the remaining windows in the house and replace our front door. Not only are the prices fair, the recommendations by Alex were greatly appreciated. He considered the style of our home with his recommendations and we cannot wait to get the remainder of our house done! Thanks, Alex! - Jill and Nick

    Answer from pro:

    Hi Jill & Nick, thank you for taking the time to leave us a review. We are delighted to hear that you had such a wonderful experience working with Alex for your window project. We really appreciate your business and are happy to hear that you will be returning to us to get the remainder of your house done! We hope that you can recommend Canadian Choice Windows & Doors to any friends, family, and neighbours in the future. Thank you kindly for your business and have a wonderful week!

    Reply created 11 Jan 2016
  • Review from Customer of Canadian Choice
    Rating: 5 out of 5
    Review left on 8 Jan 2016

    Window Replacement

    Tony came out and worked out a great price for great quality windows. I am very happy with the product, it is a huge improvement on my existing windows, and Tony was great to deal with.

    Answer from pro:

    Hello, thank you for your kind review. It is a pleasure to hear that you are very happy with the product and with the customer service from Tony. We hope that you enjoy your new windows and will choose Canadian Choice Windows & Doors for any future window or door replacements. Thank you kindly for your business and have a wonderful day!

    Reply created 11 Jan 2016
  • Review from Customer of Canadian Choice
    Rating: 5 out of 5
    Review left on 31 Dec 2015

    Complete Window Reno

    We have been wanting to buy new windows since we moved into our home; the old aluminum sliders were cracked very drafty in the winter. After viewing product from several competitors I was expecting the quote from Alexey to come out much higher, as the window are of a higher quality than we've seen elsewhere. We were quite surprised to find that we could replace all our windows well within our budget. The windows came in within 4 weeks and the installation was quick, tidy and professional and completed all within a day. We are very impressed with the windows, and they have kept our home cozy and warm this winter.

    Answer from pro:

    Hello, thank you for taking the time to share your feedback with us. We are happy to hear that you are enjoying your new windows and staying warm this winter! We hope that you can recommend Canadian Choice Windows & Doors to any friends, family, and neighbours in the future. Thank you for your business and have a wonderful day!

    Reply created 7 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2015

    New Window Installation

    I was thrilled with the product and the work ethic of the two gentlemen that came and installed my windows. I worked with Alexey on determining which windows would work best for me and was very happy with the results. I will work with Canadian Choice Windows again on future household renovation projects!

    Answer from pro:

    Good morning Elizabeth and thank you for your kind review! We are pleased to hear that you were thrilled with the product and customer service you received as customer satisfaction is very important to us. It is a pleasure to hear that you will be returning to Canadian Choice Windows & Doors for your future household renovation projects. We hope that you could recommend Canadian Choice Windows & Doors to any friends, family, and neighbours. Thank you for your business and have a wonderful day!

    Reply created 7 Jan 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 28 Dec 2015

    Windows

    It took a long time to get all the problems fixed.They did not give up.I would call them back to get more windows installed.I wish I knew the name of the last installer I had. He was great

    Answer from pro:

    Hello Keith, thank your for your input. We apologize that it took some time, but we are happy to be able to assist you in rectifying any issues that you had. We appreciate your business and look forward to any future window projects that you may have. If you call our office we will gladly be able to let you know who your installer was! Thank you kindly and have a wonderful day!

    Reply created 28 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Dec 2015

    3 Windows Installation – Lower Level

    I contacted Canadian Choice Windows and Doors after reading the reviews on Home Star website. Oliver S. the sales person was very knowledgeable, provided a informative presentation on windows and answered my questions immediately, each time I contacted him. The windows showed up as planned (were installed on Dec 21st ), the installation team was efficient and professional. The windows look great and I am very happy with the service and installation provided by Canadian Choice Windows and Doors.

    Answer from pro:

    Hi Daniela, thank you for your review. Oliver is a knowledgeable and professional sales representative and we are happy to hear that he was able to assist you with your window replacement. We hope that you enjoy your new windows and return to Canadian Choice Windows & Doors for any future window or door replacements. Thank you for your business and have a wonderful day!

    Reply created 7 Jan 2016
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