Canadian Choice

Rating: 4.7 out of 5

Canadian Choice reviews (3501)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2015

    Window installation

    We just had our windows and doors replaced by Canadian choice windows ,we couldn't be happier. They are an amazing product. They really keep the rooms cooler during the day and the street noise is a lot less than it was before with the old ones. Kevin was very helpful in the selection process and Jason and his install crew was very informative about any question we had during the installation. They were polite and professional and we highly recommend them to anyone looking for new windows and doors. Keep up the good work. Chris

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We appreciate your review. We are so happy to hear that our sales representative as well as installation crew completed your project well. Best regards from our family to yours

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2015

    windows and doors replacement

    Cindy Zhang as a sales representative of the company, did an excellent job from providing valuable advices to quoting. Because of her, we decided to choose Canadian Choice Windows & Doors to replace all my windows and patio doors. It turned out that I made a right decision, because the installation team did a good job too. All in all, I am satisfied with the service provided by the company.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We appreciate your review. We are so happy to hear that our sales representative as well as installation crew completed your project well. Best regards from our family to yours

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2015

    replaced 3/4 of windows

    I did my homework getting quotes etc. Canadian choice had a good price compared to others. Alex knows his job, and was very pleasant and helpful as was Anton the installer. They did an excellent job, very very pleased with our new windows. Have a friend who is now getting all new windows and we are now doing the livingroom window, which will complete the job of all new windows. One of the bedroom windows has a mark in between the glass, no questions asked, the glass is to be replaced when the livingroom windows are installed. They stand behind their warranty. They might take a bit of time, but it is well worth the wait.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We appreciate your review. We are so happy to hear that our sales representative as well as installation crew completed your project well. Best regards from our family to yours

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2015

    Bedroom Window

    We met Kevin here in the Olds area and he provided us good information along with good quality product. We are happy with our first experience so we are going to do more before winter comes. Last time we did the window in the Winter time and found the installation was causing cold more than we thought so this time we are doing our next project before winter time. Thank you to Kevin for good communication and his references in the area.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We appreciate your review. We are so happy to hear that our sales representative as well as installation crew completed your project well. Best regards from our family to yours

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2015

    Bedroom window

    We had 2 quotes prior to Canadian Choice. Both companies denied ability to match a bedroom window and therefore had to have both windows changed to maintain visual esthetics. Danis' "anything is possible" motto was able to match the window maintaining legalities and building codes. His honesty got the job. Sergei our installer was pleasant, cheerful and profession. Their precise punctuality and availability for client questions, concerns and product support are incomparable to other product and services. Thank you Danis and Sergei. We look forward to having you complete our next project:)

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We appreciate your review. We are so happy to hear that our sales representative as well as installation crew completed your project well. Best regards from our family to yours

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2015

    New Bay Window

    We loved Alexander and his team, they came gave a nice quote, we signed up and they did the Job. Already recommended him to several of my friends. I love the fact they suggested triple panel makes the window so heat effeciaent.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We appreciate your review. We are so happy to hear that our sales representative as well as installation crew completed your project well. Best regards from our family to yours

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 7 Aug 2015

    Windows

    When I first obtained a quote for my basement windows Alex came by. He was extremely rushed, running from window to window, not taking the time to allow questions or exude any professionalism. I initially decided on Canadian Choice as the quote was significantly less money than the other 2 quotes I got. I called back to say I forgot to get someone to quote me for potential repairs on the windows upstairs. I was told to ask the guy about it who comes for 'final measurements'. I had to wait for a month for this person to show up to measure, as they only do it on Sundays and I work shift work. In the times that I was calling Alex for questions he was extremely put off and rude to the point of almost angry. When the measurement guy came (Vladmir?) I explained to him the situation of quoting the upstairs repair windows, and he told me he didnt do quotes, but he thinks the upstairs windows are not repairable. He then said he would take the basement window measurements regardless today in case I decide to go ahead with it and so he doesn't have to come back. When he was leaving, I told him I wasn't sure what I wanted to do, and in the meantime to stop my requistion and hold the down payment. He agreed. The very next day I phoned the office to confirm a second time. They agreed. The third day I phoned just to triple check. They said everything is cancelled and not to worry. A week later I saw on my credit card statement they charged 375$ for a down payment. I phoned the company and initially got the run around and was told 'well we'll see what the measurement guy says'. So it was my word against his? I had to wait for the manager to call me back and it was more the same questions, interrogating me as to why I didnt cancel the order sooner- even though I explained it was their employees who were telling me to wait until the measurement guy could take a look at the upstairs windows. The manager finally said 'well the measurement guy doesn't come for Free. That costs money. You shouldn't have booked an appointment with him then. I will give you a 300$ cheque back but have to keep 75$ to pay for him'. I picked up the cheque 30 minutes later from their little office in the west side of Edmonton. The cheque was laying for me on a counter in the middle of the show room. The manager wasn't there. The one receptionist didn't say a word to me. All in all I am extremely upset and disappointment with their so called guarantee for customer satisfaction. It ended up a terrible experience that not only cost me money but inflamed my anger at being accused and told that I was in the wrong.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2015

    WINDOWS

    Mike Lesche came to give a quote.He informed and showed us all the things about windows and doors.Mike is very knowledgeable and amazing professional person.He took time to explain all the details,he gave his suggestion where sliders, casements will look good with reason.Danny installer super guy no mess left after work, and kept his time.Excellent job both you guys.Highly recommended for you team work

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We appreciate your review. We are so happy to hear that our sales representative as well as installation crew completed your project well. Best regards from our family to yours

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2015

    Basement Windows Replacement

    I was very impressed with Mr. Alex D. professionalism, quoting, scheduling and post installation follow up. Great windows, great job! This was by far my best experience with windows installers. Thank you! Cornel M.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We appreciate your review. We are so happy to hear that our sales representative as well as installation crew completed your project well. Best regards from our family to yours

    Reply created 31 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Aug 2015

    Rplacement Windows & Door

    Met Alex Davidovitch In Oct 2013 and was happy to order 3 large tilt double hung triple pain windows. Was so impressed with the service, quality, and workmanship that I ordered 3 more med sized, and one very large custom picture window and a very large door in June 2015. They just put them in on Tuesday. I am a retired contractor in Peterborough and have never met a nicer more informative rep than Alex Davidovitch with a good quality product line and wonderful installers. Since they installed the first set of windows I have been telling to all my past customers and friends to call Mr. Davidovitch at 416-949-1071 if you want a good window or door with quality installation. I look forward to calling Alex when my wife and I start to do renovations on our rental homes.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows. We appreciate your review. We are so happy to hear that our sales representative as well as installation crew completed your project well. Best regards from our family to yours

    Reply created 31 Jul 2017