Canadian Choice

Rating: 4.7 out of 5

Canadian Choice reviews (3501)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2014

    5 Windows

    We wanted to replace some windows on the front of our house because there were drafts, and we suspected our heating and cooling bill was being negatively affected. Alex came to provide a quote for the work and explained how the windows were made and the quality and benefits they could provide. The installers arrived on time, worked quickly and professionally, leaving the house clean and tidy. Igor had come to take accurate measurements before the installation and gave us some helpful hints to minimize dust,etc. and he was part of the installation team and answered any questions we had. Alex returned at the end of the day to inspect the work and to verify our satisfaction. Two of the installations were challenging and the team had to contend with our stucco finish on one section of the front of our house. They took extra care and everything was perfect and untouched... very professional workmanship. We would recommend Canadian Choice without hesitation.

    Answer from pro:

    Hi Yvonne, thank you so much for your vibrant feedback. We greatly appreciate the time and effort you took to write this for us. We are so glad that our services provided you with a lower hydro bill and a warmer/ cooler home. Professionalism is something we pride ourselves in so we thank you for your reassuring words. We also thank you in advance for future recommendations and business at Canadian Choice Windows & Doors!

    Reply created 2 Jul 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 14 Jun 2014

    11 Windows

    I needed to replace the windows in the home I recently moved into as they were installed in 1978! Oliver clearly explained the environmental features of the windows and the benefits. The installers arrived at exactly 8:00am and began work immediately. They completed the entire job in less than 6 hours leaving no mess. The only issue I had was with the customer service department. One of the windows had a sticker that stated it should be facing the outside of the house. I immediately called the customer service department to try to have the installer come back to check to make sure it was installed correctly. They did not return my call. I emailed the same day (installation day) notifying them of this issue. They did not return my email. I waited until Monday to call again as I still had not heard back from the company. I left yet another message which was finally returned by Oliver the salesman 5 days after installation. He came to the house, checked the window and assured me it had in fact been installed correctly and that the sticker was simply placed on the wrong side. The windows have made a significant difference to the temperature of my house as well as the appearance. Both the salesman Oliver and the installers were excellent. The customer service department though needs work. I would recommend Canadian Choice Windows though as they are quality windows installed by professionals at a competitive price.

    Answer from pro:

    Hello Cindy. First of all, thank you so much for your feedback. We appreciate that you took the time and effort to leave us a review even though you weren't completely satisfied with every process of your window installation. Secondly, we greatly apologize for our customer service not being satisfactory. We will do our best to make sure our customers are happy, so thank you again for letting us know. We're glad that you ultimately got the problem solved through the contact of your salesperson and hope that we can receive future recommendations for Canadian Choice Windows & Doors, for which we thank you in advance.

    Reply created 3 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2014

    Windows upgrade

    Excellent service. Stan went an extra mile to fix unpleasant hidden "surprises" that even weren't covered under contract. Very understanding, human approach build on top of proffessionalism. I would gladly recommend Stan and Canadian Choice W & D to my friends. Kindly thank you.

    Answer from pro:

    Hi Boris and Olga, thank YOU kindly for leaving us such a pleasant feedback. We greatly appreciate it. We pride ourselves on service and professionalism as well as our quality products, so we love to hear customers' opinions on these facets. We thank you once again for your generous review and in advance for your future recommendations at Canadian Choice Windows & Doors.

    Reply created 3 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2014

    17 windows and 5 doors

    We contacted Max after doing an internet search to replace our windows and doors. Our consultations with Max were excellent. He was patient, very knowledgeable, and explained with detail, why their products are worth their cost. Max was always available to talk to, and was always in communication. He came to the house while the windows were being installed and when the doors were installed. Max's team, Yuri and Slava, worked quickly and quietly. They were always prompt, and never left a mess behind. Replacing windows and doors is a expensive project - when it is done with perfection, it is well worth every cent.

    Answer from pro:

    Hi Melissa. Thank you for your feedback, it means a great deal to us to hear back from our satisfied customers. We want you to feel comfortable and reassured that you are getting the best service and products for your money. Our installers and sales representatives work hard to make sure our customers get perfection and we are so glad you received it. We thank you in advance for your future recommendations from Canadian Choice Windows & Doors.

    Reply created 3 Jul 2014
  • Review from Andrew
    Rating: 5 out of 5
    Review left on 12 Jun 2014

    Windows and doors - rear of house only

    Manny was an outstanding person/salesman. Very happy with him. I would not have had my windows done if it weren't for him. Paul and his crew were also very good. Will recommend this company because Manny came out to see us. We trust him.

    Answer from pro:

    Hello Trin, thank you for your feedback. We appreciate it so much. Our sales representatives and installers always work hard to make sure our customers get what they ask for, and it seems they did the job perfectly for you. Thank you for your business and we also thank you for your future recommendations from Canadian Choice Windows & Doors.

    Reply created 3 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2014

    windows replacement

    Had a great experience with company. Whole process starting from sales representative Vlad Nemchuk who gave us good advise and price. Installation guys were well organized, clean and efficient. Wonderful job! I am ENJOYING my new windows!

    Answer from pro:

    Hi Natalia, we are so glad to hear you're enjoying your new windows! It gives us so much satisfaction to know that our products and services provided a positive experience. Please let us know if you have any questions of concerns at any time. Thank you in advance for your future recommendations from Canadian Choice Windows & Doors.

    Reply created 3 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2014

    replaced 11 windows

    Called Canadian Windows for a quote and they sent Ivan right away. He was very knowledgeable and showed me all the options i had. My windows were in very poor condition, and after just having one of the coldest winters in Manitoba, i knew it was time to replace them. I had 11 windows in total done and i couldn't be happier, even the street noise has been cut in half. The installers were very polite and worked hard all day. They cleaned up all the mess and took away any garbage. My new windows look FANTASTIC I have had so many people walk by and comment on them. I only have one more window to do, and sliding door to replace. I WILL most definitely be calling this company again for both! THANK YOU CANADIAN CHOICE WINDOWS!!

    Answer from pro:

    Thank You very much for your positive feed back. It is our pleasure to be able to provide our customers with great products and service.

    Reply created 12 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2014

    Windows Replacement and Door Replacement

    This is the second time that I use this company to replace bedrooms windows and Patio Door and Front Door, Cindy Z the sale lady was very helpful through out the process of replacing windows. The all look beautiful and the installer crew were great got the job done within one day. Will use them again!

    Answer from pro:

    We greatly appreciate your positive comments. It is a wonderful compliment to know that our customers are happy with our products and service.

    Reply created 12 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2014

    Window Replacement

    I have 10 people came in for a quote and among all the people who came is Val Nemchuk, I was impressed with the way he did his demo and he has a very pleasing personality and good sales manner. I am pretty happy with the service the company has provided and I would surely recommend them to anybody I know.

    Answer from pro:

    Thank You for your positive feedback. It gives us great satisfaction to know that our customers are happy. We appreciate your business.

    Reply created 12 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2014

    Windows

    We recently had all of the windows in our home replaced by Canadian Choice Windows. Our sales rep was Vlad Nemchuk. Vlad came and gave us a quote, and was courteous and efficient. We booked the installation date and the company managed to replace all of the windows (including large bay windows etc.) in a single day (they'd booked for 2 days, but managed to get it done in 1). They also cleaned up nicely, including vacuuming the entire house. The windows look and work great.

    Answer from pro:

    It is our pleasure to ensure the the customers are happy with our products and service. Thank you for your comments and business.

    Reply created 12 Jun 2014