We had all of our doors, windows and sliding doors replaced. The window quality it's self seems good. The instillation was horrible, the first installer was fired (the company told us that), the second group of installers were better, but were trying to fix instead of taking out the windows and doors and correcting. We had water come in after the rains. The doors were so off balance after a couple of weeks I could not lock the door as it no longer lined up. The windows are now all bowing. The worst part is the sales people. I have never been so insulted in my entire life. I have been yelled at. I have hung up the phone on them. In my entire adult life, I have never done that. I have called and spoke to the owner in Toronto. I have now hired a third party door and window company to oversee the fixes as I can no longer trust their service and I simply do not want to deal with the abuse. I did my homework, I am so disappointed.