Canadian Choice

Rating: 4.7 out of 5

Canadian Choice reviews (3501)

  • Review from ricardo Patro
    Rating: 5 out of 5
    Review left on 21 Apr 2020

    Windows Replacement

    We hired Canadian Choice Windows and Doors to replace all windows in our house. We had an in-house appointment with Phil, who provided a very detailed explanation about the company and product we were interested in. Phil provided amazing service and he did not push us to buy on the spot, like other companies did. Phil also gave great suggestions such as using awning in the kitchen and frosted glass for the washrooms. He took measurements and window type details. Later on, the installer came by to confirm all the measurements and details. A few weeks later the installation team came and did a fantastic job in 2 days. In the end, they demonstrated how to operate the 2 different egress windows we selected for the basement. They also took all the garbage away and left a clean site. We are happy with our new windows and definitely recommend Canadian Choice Windows and Doors.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows & Doors! We are glad Phil was amazing at assisting with your project. Thank you for taking notice of our installer's hard work and attention to detail. Enjoy your new product and let us know if we can do anything else for you in the future. Have a wonderful day!

    Reply created 5 May 2020
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 18 Apr 2020

    TERRIBLE service, awful installation and nothing but headaches

    We hired this company to replace all the windows in our 1950s farm house, some original. We also upgraded 2 large bay windows into a sliding door and a custom 4 pane double slider. On top of all that we wanted our front door upgraded from an old single door into a beautiful double door. The salesman sold us on all of it and by our own lack of research we signed the agreement. Not only was installation delayed multiple times. The installation took much much longer than promised. We ended up in the End of winter by the time they were wrapping up their “finished” project. Weeks we had our home left open to the outdoors, our furnace running none stop. The finished product we received was joke worthy.. terrible craftsmanship, misaligned doors, incorrectly installed handles. Just embarrassing work. The interior of our front door was left unfinished and left up to me to complete.. in what world is it acceptable to leave a job unfinished and expect the customer to do it themselves. And I stupidly paid for this service. Once the company was finished, I spent weeks cleaning nails, screws, broken glass from my front yard and back deck. No concern for my family or my pets. Hiring Canadian choice windows and doors was one of my biggest mistakes ever! Please don’t follow in my footsteps.

    Answer from pro:

    Dear costumer. We apologize for your experience so far. It is not our intention to make you distrust the quality of our windows. Unfortunately sometimes unforeseen situations occur and we are more than willing to resolve any such issues. Please give us a call at 1-866-807-8064

    Reply created 5 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2020

    Kitchen and basement windows

    We were very pleased with the service from the salesman (Joe ) who was not pushy about what we needed to the installed who very good at what they did .

    Answer from pro:

    Thank you for choosing Canadian Choice Windows & Doors!We are glad to hear that Joe and our installers completed a fantastic project for you guys! Thanks for showing us love and have a wonderful day

    Reply created 5 May 2020
  • Review from Customer of Canadian Choice
    Rating: 5 out of 5
    Review left on 16 Apr 2020

    Two front and kitchen window replaced.

    Replaced both my livingroom and kitchen window. My fiancee loved the outside color and loved the kitchen awning window. Sam and his mate did a excellent job of installation. Joe Waddell our sales rep was informative with our windows selection. Highly recommend Canadian Choice Windows & Doors.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows & Doors!We are very glad to hear that Joe's expertise and Sam's install team did a great job for you guys! Enjoy your new windows, glad the color was right on point! enjoy guys, thanks for leaving us a review and let us know if we can do anything more for ya :)

    Reply created 5 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2020

    Windows and doors

    Alex was great in how he set it all up. Plus the installers did amazing job.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows & Doors! We are very happy that your project turned out amazing! Thanks for leaving us a review and have a wonderful day

    Reply created 5 May 2020
  • Review from Rafael La Fuente
    Rating: 5 out of 5
    Review left on 14 Apr 2020

    Door and Window replacement

    when shopping for new doors and windows we decided to go with Canadian Choice. the guidance and service provided by Michael Musso met our expectations and he was able to provide various options and along the journey. the Service installers were also good and completed the jobs in one day. As for the product, it has been about a year we simply love the doors and that fact that they are air tight and now leaks when it rains… the team did a stellar job and I would hire them again for future needs.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows & Doors. Mike is one of our best reps, and we are so happy he, and our installers took great care with your project. Enjoy your new product. Thank you for taking the time to leave this great review and may you have a wonderful day!

    Reply created 16 Apr 2020
  • Review from Wook Kang
    Rating: 5 out of 5
    Review left on 9 Apr 2020

    Good quality product and installation with low price

    I replaced five windows/patio doors last year from Canadian Choice Windows and Doors. Stan came to my place multiple times and offered answers to lots of questions we had, and Yuri came to install windows last September. I received quotes from at least 5-6 companies and Canadian Choice was the 2nd lowest in terms of price. The quality of the windows may not be the top but it was very good. I waited until spring to write a review after winter season. No problem whatsoever. I will definitely order rest of windows in my house from them and strongly recommend Canadian Choice.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows & Doors. Stan is one of our best reps, and we are so happy he, and our installers (Yuri and team) took great care with your project. Thank you for taking the time to leave this great review and may you have a wonderful day!

    Reply created 16 Apr 2020
  • Review from Carey Gore
    Rating: 5 out of 5
    Review left on 9 Apr 2020

    Windows and doors

    We needed new windows and doors in our 1950's home.Our windows were the old single pane wooden windows and the did not open properly or at all so we decided to change them.

    Answer from pro:

    Thank you for choosing Canadian Choice Windows & Doors Carey! We are happy to hear that you got this great upgrade. Enjoy your new windows and thanks for dropping us a line!

    Reply created 16 Apr 2020
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 9 Apr 2020

    Poor quality

    Edit*** I still have no solution to my $10,000 windows not closing or locking properly. I tried to get the companies attention by commenting on their fb ad but they deleted it and blocked me from commenting. Be careful when dealing with a company that tries to filter their reviews. Windows don’t lock. I asked the company to come look and they sent me videos on how to lock a window. Cold comes in because they can’t close tightly. Rip off
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2020

    Window Replacement

    I can't recommend this company enough. They did a fantastic job. Even my husband who is a perfectionist was happy with the job. And that says alot! Great work !

    Answer from pro:

    Thank you for choosing Canadian Choice Windows & Doors Spencer. We are very glad we can make an impression! We are perfectionists in many ways as well - it's a great trait to have when it comes to doing a beautiful job for our valued customers. We are very thankful for your great review. Have a wonderful day!

    Reply created 16 Apr 2020