Clera Windows + Doors

Rating: 4.7 out of 5

Clera Windows + Doors reviews (3717)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2014

    Windows

    We had Clera windows installed in March and I was very impressed how quickly Rob Cormier took out the old windows and put in the new ones. They arrived at 9 and by noon the house was closed off and I could turn on the furnace again. I like the quality of the windows and the Encore locks adds to them. If anyone in Windsor is interested in replacing their windows I would recommend that they contact Gary Gainham from Clera Windows.

    Answer from pro:

    Thank you for your input, Allen and Janna. We are sincerley appreciative of you kind words!

    Reply created 15 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2014

    windows and patio door

    We have been very pleased with the service provided by FM Clera windows and doors as well as the quality of the product we purchased. Our heating bills reflect the high efficiency of the windows. Service is prompt and pleasant. We even had a free replacement screen door handle installed recently. My husband and I recommend this company.

    Answer from pro:

    Welcome to our ever-expanding group of happy customers, Lisa! Awesome review. Thank you

    Reply created 14 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2014

    Window replacement

    Clera came recommended to us by a family member who had windows replaced with this company was was very satisfied with the personal service and workmanship they received. We did our homework and received quotes from 6 other Window companies, but in the end chose Clera and are extremely happy that we did. Adam, our sale representative, was very thorough in explaining all the options available to us and the installers, Kevin and James, showed true pride in their workmanship, Professionalism all around,

    Answer from pro:

    Your new Clera products will provide you with years of superior performance, Yvonne. We're very happy that you're happy!

    Reply created 14 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2014

    Windows and Doors

    Our first experience with Joe Pinheiro and this company was in our first home. We had shopped for windows and doors for some time and decided on this company. What impressed me beyond the product was the professionalism shown by their sales people and the quality and craftsmanship of their installers. What I really came to appreciate in my shopping was that you can invest in the best windows in the world but if they are not installed with the care and attention that Clera’s installers give then you are not getting an efficient product. That experience was some 15 years ago. Since that time my parents have also had their house completely done by Clera based on our recommendation. About eight years ago we moved to a new home that required substantial repair. My first call without hesitation was to Joe Pinherio at Clera. Within 2 months of moving in we had all new windows and doors installed and again was an amazing experience. Joe even followed up a couple of weeks later in person to assist with a small issue that I was having with no questions asked. But I think what really makes a great company is our latest experience. After eight years of flawless living with our windows we had an issue with our sliding glass door lock. A simple phone call was all it took and the problem was promptly dealt with again no questions asked. It is always easy to find a company to sell you a product, but what sets company’s like Clera apart from the rest is the support behind their product. From the product itself, the professional installation, to support many years after the product has been in use, Clera is clearly in a league of their own. To sum this up when I move into my next home and need windows, my first call will be to Joe Pinherio and Clera Windows.

    Answer from pro:

    It isn't always easy to exceed a homeowner's expectations. Our house are, after all, our castle. We're gratified to know that we've made yours a little bit nicer, Dave!

    Reply created 11 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2014

    Replacement of sliding patio doors, side door and kitchen window

    We called Clera Windows to get a quote on replacing patio doors, side door and a window in our kitchen. The salesman named Ron called me back and we set an appointment to review the scope of the work and obtain a quotation. Ron is a nice fellow, knowledgeable and reliable. He brought samples of the doors and windows so we could review their construction quality. He was able to give us an estimate on the spot and also helped us finance the cost over a year. We were so comfortable that we didn't bother tendering the job to other companies. The installation took two days and was performed by a guy named Aryan. He was fast, clean and extremely conscientious about the quality of his work. It was a pleasure dealing with FM Industries and we will be calling them back when we replace our other windows. The widows and doors are exceptionally beautiful and made in Canada.

    Answer from pro:

    Chris, we wish to thank you for your review. We love to hear from our customers and we're happy that you had a great experieince with our company. Thanks again!

    Reply created 10 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Apr 2014

    Windows

    They Just installed our 4 windows and Ramesh is amazing guy and the team they know what they are doing. They are very patient guy and clean their mess after work done. I absolutely recommend to my friends.

    Answer from pro:

    Wow. What a lovely review, Andres. Thank you very much!

    Reply created 14 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Apr 2014

    Replaced all my windows

    I had all the single pane windows in my 40-year old modular home replaced by Clera. The service impressed me from the very beginning - Les provided sound advice and showed me exactly what I would be getting. The team who came to do the work were professional, clean, skilled and very knowledgeable. I had front windows made larger and a patio door changed to a window -- the work was excellent. The windows look great and many of my neighbours have stopped me to comment on what a difference they make. I am very pleased with my Clera experience and would recommend them any time.

    Answer from pro:

    What a beautiful review, L.Patrick. Thank you very much for your feedback.

    Reply created 9 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Apr 2014

    Front Doors

    Clera windows team installed quickly and efficiently. Chris Larock was a great help and easy to work with from start to finish. The whole team was prompt and was professional and trustworthy I would definitely recommend Clera to friends and family.

    Answer from pro:

    Lovely review, Joe. Thanks for the putting a bounce in our steps!

    Reply created 9 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Apr 2014

    Door Installation

    We just had a new door system put in by Clera Windows and Doors. The product is exactly what we wanted and the installation exceeded our expectations. We are now considering changing some windows and we will definitely be giving the job to Todd and Clera Window and Doors

    Answer from pro:

    Dear Edyta, It's always nice to read positive input from a satisfied customer. Thanks for taking the time to write!

    Reply created 10 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Apr 2014

    Windows

    Thanks for the follow-up. Yes; I actually left the day after the window installation for over a week in BC, so did not have much of an immediate chance to ‘assess’ the windows themselves, although my initial impression was that they seemed great to me. That feeling continues now that I have had a week at home. What was immediately apparent to me about the installation process itself was the repeat of professionalism on the part of the ‘Albanian’ crew. They arrived right at the time promised, and despite my concerns about an unfriendly forecast of rain and wind, they must have bribed the weather gods, because they were able to get 14 separate windows installed with a minimum of ‘exposure’ to hostile elements. As before, they were quick, respectful, attentive to details like preparation and cleanup, and were generally cheery about completing their tasks. I especially want to give you one example of why I would welcome any of them back to my home as personal guests. The crew was finishing up in late afternoon when I received an important phone call which compelled my continuing attention, so not wanting to delay them unduly by my attention diversion, I quickly assured them that I would personally manage to re-hang the curtains in my bedroom, despite knowing that would present quite a challenge for me as I was already tired and knew that my departure the following morning would need an early rising. They seemed to agree, albeit somewhat reluctantly, and there was some bustling back and forth as I attended to my call, and they left. Much later that evening, I was indeed very tired as I entered the bedroom to discover that they had chosen to ignore my ‘advice’….the window coverings were all carefully reinstalled, and all I had to do was nab some much-needed sleep before the start of my journey. As I think we have discussed previously, Terry, the quality of the windows themselves is important of course, but my experience with Clera is most memorable because of the overall quality of the experience, from your first visit to the completion of installation.

    Answer from pro:

    Dear Nelly, We are very pleased that you've had a positive experience with Clera. We strive to exceed our customers expectations on every installation and we're happy that we succeeded with you, as well. Enjoy your new Clera products!

    Reply created 9 Apr 2014