Protection Plus

Rating: 5 out of 5

Protection Plus reviews (910)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Apr 2018

    Security upgrade

    Great staff, quick, clean and on time. I've been a long time customer of them.

    Answer from pro:

    Thank you Markus!

    Reply created 20 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2018

    Security bars on windows

    The work was done quick and clean. The technician was very knowledgeable and polite. I would recommend to my friends.

    Answer from pro:

    Thank you!

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2018

    Door locks

    Jon was great! Informative And punctual and efficient. I am very Happy with the service I received. I will use them again!

    Answer from pro:

    Thank you Sash!

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2018

    new lock installation

    John, the locksmith, was a great help. He called the day before to confirm the appointment and was punctual, friendly and efficient. He answered any questions we had and was a pleasure to deal with. Would definitely recommend Protection Plus to others.

    Answer from pro:

    Thanks a lot! Much appreciated.

    Reply created 13 Jun 2018
  • Review from JManiatis
    Rating: 5 out of 5
    Review left on 18 Apr 2018

    Home Alarm System Installation

    We were very pleased with the end to end service from Protection Plus. The Installation was completed efficiently and effectively in a consultative manner. The up front sales process was thorough - it ensured we purchased the right system for our home. After the Installation we were very pleased with the detailed answers to all our questions on how to use the system. Highly recommended!

    Answer from pro:

    Thank you. Much appreciated!

    Reply created 20 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2018

    Great Experience with Protection Plus

    Mike and his team were very knowledgeable and worked within our budget to provide us with a great alarm system. Installation was easy and on time. The technician answered all our questions and even gave us options for future upgrades that we requested. The equipment itself was modern and fit the design decor of our house. We were very pleased with the entire experience.

    Answer from pro:

    Much appreciated, thank you!

    Reply created 13 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2018

    Window security and locks (Green Dragon Cafe)

    Great experience and product. Prior to purchase, Steve explained options thoroughly, and was honest and accommodating while we took our sweet time deciding. Installers arrived on schedule on a date of our choosing, and completed their work quickly. We are very pleased with the end result and even made a new friend. We would recommend Protection Plus without reservation; quality product, and the employees are good people who know their trade. ------------ UPDATE JULY 2018 We recently contracted protection plus again on two occasions, to install new locks on internal doors and install a wifi Camera. Steve sent over Johhny and Kieran for these jobs respectively. On both occasions we were very pleased with the product and service. The guys even stop by some times on their days off for a drink and to see how their work is holding up (always well). Thanks again to Steve, Kieran and Johhny for the quality locks, window film and camera and being all around great people to deal with.

    Answer from pro:

    Thank you for a great review and recommendation. We highly appreciate it. All the best

    Reply created 18 Apr 2018
  • Review from Miriam Kronby
    Rating: 5 out of 5
    Review left on 17 Apr 2018

    Couldn't be better

    Fast courteous knowledgeable information and installation. Totally responsive. arrived precisely on time; no waiting around. Explained fully what they were doing and why. Very good value. Entirely superior to previous unresponsive supplier.

    Answer from pro:

    Thanks for your great review Miriam! Best of luck , The Protection Plus Team

    Reply created 18 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Apr 2018

    Alarm install

    All staff are friendly, courteous and professional. Work was done quickly and without making a mess. We appreciate the service.

    Answer from pro:

    Much appreciated Vita. Thank you for your kind words!

    Reply created 18 Apr 2018
  • Review from Vincent Racicot
    Rating: 3 out of 5
    Review left on 3 Apr 2018

    Great salesmanship, poor installation and aftersales service

    Salesperson was very friendly and knowledgeable. The installation however did not go as smoothly as we thought it would. The technician did not clean after himself and scratched a brand new door that we installed only a month ago. We would have appreciated a follow-up from someone, to explain us how the system installed works, or at the very least to gauge our satisfaction. The only thing we got is a call and a follow-up email from their administrative team asking us, again, what was our credit card number as the technician forgot to write it down when he came over. All in all, we're happy with the system, but we're a bit disappointed with the service.

    Answer from pro:

    Thank you for submitting your review. I have passed on your kind words to Steve about your experience with the sales process and have spoken with our tech about his tidiness. He assures me that he will continue to and will be more mindful of using his floor mat for his tools, dust catchers for drilling, brush and dustbin, and indoor shoes that all our technicians are provided with. As for your door, we have reached out twice since you posted the review. Please call our office when you are available and ask for me. Your business is much appreciated. All the best, Allan Baum President, Protection Plus 416-444-4663.

    Reply created 18 Apr 2018