Protection Plus

Rating: 5 out of 5

Protection Plus reviews (910)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2016

    Re-key, door bolts

    Very happy with protection plus. John was very informative throughout the process and made some cost effective security recommendations when asked. I know my wife and I will sleep better at night.

    Answer from pro:

    Thanks very much Geoff. All the best.

    Reply created 6 Oct 2016
  • Review from Customer of Protection Plus
    Rating: 5 out of 5
    Review left on 6 Oct 2016

    Front door lock repair

    We were having problems with the lock on our front door and Rsdu came out and fixed it. He was prompt, efficient, courteous, well-informed and flexible -- he found a way to solve the problem without replacing the lock which we appreciated. I highly recommend this service.

    Answer from pro:

    Great! Thanks for your review!

    Reply created 6 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2016

    Front Door Lock Replacement

    John, the PROTECTION PLUS technician, was fantastic. If I could give him a 6 out of 5 I would. John was friendly, patient, and professional. He did a great job installing our new front door lock in our existing door. I would definitely recommend him to friends and family.

    Answer from pro:

    Will pass on your kind words to John. Thanks!

    Reply created 5 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2016

    Rekeying mudroom door

    Quick and efficient. John was affable, professional and time-efficient. It was a small job but honestly, from their very navigable website, to the customer care chat, to the quick response thereafter in booking a time...the whole process was seamless and should I need a more work, simple or complex, I will likely return to them for further security needs. And their prices were competitive based on what I researched. Highly recommend!

    Answer from pro:

    Very proud of our locksmith department. Thank you for your review.

    Reply created 4 Oct 2016
  • Review from Dave S.
    Rating: 5 out of 5
    Review left on 3 Oct 2016

    Door Security

    John came in and provided excellent service. His advice was second-to-none and very much appreciated. The work he did to secure our patio sliding door and front entrance door was super quick. We never felt pressured to purchase additional items although he did give us plenty of options. John was honest and took the time to answer all of our security needs. I would definitely recommend his service to family and friends.

    Answer from pro:

    Much appreciated, and thank you for your business.

    Reply created 4 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2016

    Alarm installation

    Excellent service and reasonable price. Both Brian and Jason were very friendly and professional. I would definitely recommend!

    Answer from pro:

    Great to see we lived up to our reviews. All the best.

    Reply created 4 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2016

    Changing the lock on our front door

    John was very professional he was able to quickly replace the front door lock and was even able to reset the key pad so that we can use it now. I had him look at oir patio door lock which had been broken for past 2 months. He wasnt able to repair it but did recommend a new locking system which he promptly installed on the spot. Great job all around.

    Answer from pro:

    Thank you for your business. All the best

    Reply created 30 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2016

    Front Door Re-keying and deadbolt installation for garage doors

    The service team worked quickly to provide me with a same day appointment. This was very important because an ex-contractor had the keys to our home. John arrived and completed the re-key of our front door efficiently. I explained that our garage door had been compromised and needed new locks. He set up a follow up appointment straight away to address the garage door service. John returned ahead of schedule (which was great) and installed deadbolts in two garage doors. He also provided me with additional security information related to the garage which was very helpful. The service was excellent and quick.

    Answer from pro:

    Thank you for your great review!

    Reply created 31 Mar 2017
  • Review from GP
    Rating: 5 out of 5
    Review left on 29 Sep 2016

    installation of replacement contact at door

    Service representative was prompt and came to appointment on time. Work involved drilling front door to replace broken contact. Work was done quietly and neatly.

    Answer from pro:

    Much appreciated. Thank you!

    Reply created 30 Sep 2016
  • Review from Private User
    Rating: 5 out of 5
    Review left on 29 Sep 2016

    New Security Alarm, New Locks

    We needed a new alarm system and locks for our new house and after doing some extensive research and getting quotes from three of the highest rated companies (with at least 300 reviews) on HomeStars, we ended up going with Protection Plus. We are very pleased with this company and the work that was done.The staff were very professional and great to deal with  Mike (Consultant) assessed our house, provided some recommendations and answered all my questions. John (Alarm Tech) and Johnny (Locksmith) were very knowledgeable, efficient and courteous. John even came back at 4pm to complete the alarm programming since Rogers didnt arrive at our house until 1130 am, as he was finishing the alarm install.We would not hesitate to recommend Protection Plus to friends or anyone looking for a top grade home security system and/or any additional security features to add to their home.

    Answer from pro:

    Thanks for choosing us. So pleased that you are satisfied with our service and that we did live up to our Homestars rating. All the best.

    Reply created 30 Sep 2016