Protection Plus

Rating: 5 out of 5

Protection Plus reviews (910)

  • Review from Customer of Protection Plus
    Rating: 5 out of 5
    Review left on 26 Aug 2016

    Great Continuing Service

    I would like to highly recommend Protection Plus. I do not as a habit, take to the internet in order to write reviews. However, I was and continue to be thoroughly impressed by both the product and service which Protection Plus provides. They listened carefully and patiently to my security concerns and installed a system that met all of my requirements and is extremely user friendly. Even post installation, they were extremely accessible and answered any questions that I had. Two Thumbs Up!!!!! Great Job!!!! Thanks!!!

    Answer from pro:

    Thanks for your excellent review! Your continued patronage is appreciated.

    Reply created 29 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2016

    Installed high security multilocks in my two entry doors

    John did a great job installing the multi-lock in my front door and my backyard. I am very happy with the service I received. I highly recommend this company and I will hire them again.

    Answer from pro:

    Happy to help secure your property. All the best.

    Reply created 29 Aug 2016
  • Review from Customer of Protection Plus
    Rating: 1 out of 5
    Review left on 26 Aug 2016

    WORST EVER CUSTOMER SERVICE !

    Company came in installed the cameras but never Iintalled it on my laptop. Told me someone who does it was on vacation and would have it for next week. Called my rep 2 x and sent him emails no response. It's been over a month and no response. What good are the cameras without being able to view it on your laptop?

    Answer from pro:

    It is obvious from your review, that you are not satisfied with the service you received from us at Protection Plus. Believe me when I tell you we do not take our Homestars reviews for granted. If anything, your review proves that our reviews, averaging 9.8/10, are legitimate. Yours is unfortunately, the only negative review we ever received in almost 300 cases. Our job, at Protection Plus, each and every day is to give the customer, whoever they may be, a 10/10 experience. Please reach out to me to address your issues and allow us to live up to our well earned reputation for customer satisfaction. Regards, Rod Mackie Vice- President Protection Plus rmackie@protectionplus.ca 416-444-4663 ext. 222

    Reply created 29 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2016

    Home Alarm System

    Fantastic customer service from the guys at Protection Plus. Brian was great to deal with and the technician and locksmith who installed the system were professional and courteous. Would not hesitate to recommend them to friends or anyone looking for a top grade home security system.

    Answer from pro:

    Great review JG . Will pass on your kind words to Brina and the locksmith department!

    Reply created 24 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2016

    Window film

    Brian was great to deal with (as usual) and Jason did a great job with the installation. The work was done in a timely way for a fair price. Great experience.

    Answer from pro:

    Thank you for your review and your business!

    Reply created 23 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Aug 2016

    Great installation and great products. Excellent customer sercice

    Protection Plus reviewed my property and security needs. They developed a plan and cost effective solution which met my needs and budget and followed it up with an excellent job of installation

    Answer from pro:

    Thanks for taking the time to submit your review. Glad to be able to take care of you r security needs. All the best.

    Reply created 19 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Aug 2016

    Locksmithing

    Our locksmith, John, was very professional and knowledgeable. He was clearly in command of the craft, and made us feel secure in the quality of his work. I recommend him without reservation.

    Answer from pro:

    Thank you for your comments. John truely is a craftsman of his trade. We are very proud of his skills and work. All the best.

    Reply created 19 Aug 2016
  • Review from Customer of Protection Plus
    Rating: 4 out of 5
    Review left on 17 Aug 2016

    Alarm

    Very satisfied with the installation process, however after approx 5 months the main contact in the home has come off and when I called to request a technician to come and assist/repair, I was advised to try and "super glue it back on". In my mind, that is not a safe and secure method

    Answer from pro:

    Glad to see that you were satisfied with the installation process. Yes, sometimes contacts come off, especially when the extremely hot weather comes around. Having said that, it may happen in less than 1 % of our installs. Unfortunately, after 5 months, your install was that situation. Please call in to schedule an appointment as you came up as a private user in the review and your contact information is not accessible. Hope that answers your concerns. Regards, Allan Baum, President Protection Plus

    Reply created 17 Aug 2016
  • Review from Alex w
    Rating: 4 out of 5
    Review left on 16 Aug 2016

    Cafe security

    Friendly service, a few technical difficulties and yet to be solved issues but nice technician.

    Answer from pro:

    Thanks for your review. John will contact you this morning. He has spoken to Honeywell will will call you to discuss your options.

    Reply created 17 Aug 2016
  • Review from Customer of Protection Plus
    Rating: 5 out of 5
    Review left on 16 Aug 2016

    Mul-t-locks

    I contacted several companies and decided to choose ProtectionPlus as they replied and followed up very quickly to begin with, you know, that first impression. Brian came over and looked at all the doors and gave me his analysis, which convinced me that the company knows what it's doing. I couldn't be happier with the installation. I usually leave home at 8am so they came at 7am to get it done for me! Give them a call and you won't regret!

    Answer from pro:

    Thank you for your business! Always great to be found through Homestars. All the best.

    Reply created 16 Aug 2016
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