Protection Plus

Rating: 5 out of 5

Protection Plus reviews (910)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2014

    Sears protection plus

    I have absolutely no issues with my Sears home monitoring services. Every year they also automatically renew my police and fire monitoring as well. I would recommend to my friends and family.

    Answer from pro:

    Thanks Donna. We used to license the Sears name for over 10 years. Market conditions have changed and it was decided it would be best to continue our marketing under our own name Protection Plus. Nothing else has changed, unless for the better!

    Reply created 4 Jul 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 20 Jun 2014

    Security home monitoring update

    I have been with Protection Plus for over a decade and find their administrative responses, prompt; and technician support, disciplined. At my last request, the technician stayed on task way past the end of his work day to address my concerns.

    Answer from pro:

    Thanks for yor feedback.

    Reply created 21 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2014

    Security Monitoring

    I have been using and continue to use Protection Plus (Sears) for my home security & monitoring for over 5 years. I have been happy with their service. I have not had any equipment problems; their sales & service is responsive; and their monitoring center is very quick to respond if I accidently trigger the alarm. The price is great for the value.

    Answer from pro:

    Glad to help out! Remember when the time comes, we also do locks, window film, window bars, ccctv, access control and more, for homes and businesses. Thanks

    Reply created 20 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2014

    Home Alarm

    I'm using Protection plus as my Alarm System provider since last June. I have to say that they act really fast. I very often come into the house and forget to turn the alarm off. They call me on the cell within a few seconds to check that all is well. I feel very safe with them. Thanks Protection Plus.

    Answer from pro:

    Glad to provide you with peace of mind. Regards, Allan

    Reply created 20 Jun 2014
  • Review from Robert
    Rating: 5 out of 5
    Review left on 19 Jun 2014

    Home Security Monitoring

    We have been with Protection Plus for over 10 years. They have offered consistently reliable service. Whe our alarm goes off, they quickly respond. The wiring equipment has worked without any problems, Very happy with this service.

    Answer from pro:

    Nice to hear from another happy customer. Thanks for your patronage. All the best, Allan

    Reply created 19 Jun 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 Jun 2014

    Home Alarm

    We have a home alarm with Sears, and the price is great for the value. I did extensive price comparisons. However, the system had a few flaws, and we were not able to track the problem for a while, and had to pay a "trip charge" for the technician to come out when it was a flaw in the system. They are however very friendly and helpful at the cutomer service.

    Answer from pro:

    Thanks for your feedback. Your monitoring and service plan does not include trip charges on repairs. Our records indicate that even though this was the case, it was done at 50% discount. Thank you for your continued business.

    Reply created 18 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2014

    re-adjusting alarm wiring

    Needed the sensors re-wired due to renovations on two separate occaisions. Protection Plus provided quick, efficient service and was very fair in the rates charged. Everything works well and looks great.

    Answer from pro:

    Appreciate your feedback. All the best, Allan

    Reply created 17 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2014

    ALARM MONITORING SERVICE

    I have been with ProtectionPlus since July 2009 when I bought my home. Back then it was known as Sears, but I guess Protection Plus took over. Never had any problems and staff are great. Last month, I called them for some alarm warning signs and i got the stickers within a week. Thx
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2014

    Home Security

    Home security surveillance.The technician provided useful help to reset the password. The call was handled professionally and the job was done without delay. Thank you very much for your help.

    Answer from pro:

    Thanks Taj. Glad to help.

    Reply created 15 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2014

    Technical issues resolved with a phone call

    I had an issue and the technician was able to solve the problem over the phone this saving me a service call. He was very polite and a pleasure to speak with

    Answer from pro:

    Thanks Donna. Glad to help out. Steve

    Reply created 6 Jun 2014
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