Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from Customer of Hometurf Lawn Care Service
    Rating: 0 out of 5
    Review left on 19 Jul 2024

    Lawn care

    The compnay basically has destroyed our grass at the back yard and when we ask to fix the issue they are not responsive and their agenst are very rude and not acting profesionally. They are not responsing to our email inqueries. Also they have renewed the service with out our consent. Its unacaptable business practice.They are forcing customers to automatically renew for thier poor services. We requst fix the issue created from thier poor servcie and carlessness. Almost half of the back yard grass is dead.

    Answer from pro:

    We’re very sorry that your experience did not match your expectations. Please help us to improve our services by providing more information on your experience. We invite you to give us a call at 1-888-791-8873 to discuss the situation further and find a resolution to your problem.

    Reply created 22 Jul 2024
  • Review from Susan
    Rating: 5 out of 5
    Review left on 16 Jul 2024

    New services

    Recently, I became aware that Hometurf Lawn Care was offering a service to get rid of weeds in-between the interlocking on my driveway. Since I was already their customer, I decided to have them add this application to my account. Samuel came to my home to do the job. He was doing the driveway when I spotted him. I thought he was doing only the interlocking at the front of my house but he had already done the interlocking at the back!! What a nice surprise! Within 2 hours, most of the weeds were wilted. Thank you, Hometurf for a job well done.

    Answer from pro:

    Thank you for your kind words and for sharing your positive experience with us. We're thrilled to hear that Samuel exceeded your expectations by taking care of both the front and back interlocking on your driveway. We're glad to know that our weed removal service delivered quick and effective results. Your satisfaction is our top priority, and we're grateful for your continued trust in Hometurf Lawn Care.

    Reply created 18 Jul 2024
  • Review from Jane
    Rating: 5 out of 5
    Review left on 12 Jul 2024

    The New Shrub Fertilizing Add On is a Super Deal!

    I am very happy with the lawn care service that I receive from Hometurf. I did some research and for my lot size they offered the most competitive price. What I am really blown away about and the reason for my review is to tell other homeowners about the Shrub Fertilization Add on that they offer. I have so many shrubs planted all over my property I lost track of how many shrubs I had, the type of shrubs I had and their stage of lifecycle and even where on my property they were located. The person who came to fertilize my shrubs told me he had counted 26. That was a year or two ago and I have added more. My aging cedar hedges are now green with no more brown spots and I have 4 dying rosebushes spring back to life with dozens more flowers and blooms than they had before the fertilization. The flat rate is a win/win if you have a large property and lots of shrubs. Thank you Hometurf!

    Answer from pro:

    Thank you so much for your detailed and positive review Amanda! We're thrilled to hear that you're happy with our lawn care service and that the Shrub Fertilization Add-on has made such a noticeable difference to your property. It's wonderful to know your cedar hedges and rosebushes are thriving. We appreciate your recommendation and look forward to continuing to provide you with top-notch service.

    Reply created 16 Jul 2024
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 0 out of 5
    Review left on 5 Jul 2024

    Lawn Care

    STAY AWAY! Would not recommend Hometurf to anyone! The service did not do much to my lawn and even worse, they are currently charging me for a service that I did not even agree to... I sold my house but they continued to send people to service the property. I called every time this happened to explain that I no longer lived at that address and they assured me each time that I had nothing to worry about and the service was cancelled. I just got a bill for over $500 and the person I talked to said they had no record of my calls. 100% find another company to care for your lawn.

    Answer from pro:

    We’re very sorry that your experience did not match your expectations. Please help us to improve our services by providing more information on your experience. We invite you to give us a call at 1-888-791-8873 to discuss the situation further and find a resolution to your problem.

    Reply created 8 Jul 2024
  • Review from Customer of Hometurf Lawn Care Service
    Rating: 4 out of 5
    Review left on 26 Jun 2024

    lawn care

    The technician (Malik) did the summer fertilizer and weed control at my property today, I must say that he did a great job and I am must satisfied with his service. Thank you

    Answer from pro:

    Hello, we’re thrilled to hear that you enjoyed the services our team provided you! We understand the difficulties in achieving a healthy green lawn, and we’re very happy to assist you. Thank you again for sharing such a positive experience. It means the world to us!

    Reply created 8 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2024

    Service

    Have used the service for many years, they do a good job. I have a very green lawn.

    Answer from pro:

    Furgason, thank you very much for your lovely comments! We appreciate your business and that you took the time to share your experience with the community!

    Reply created 8 Jul 2024
  • Review from Anthony Van Huis Van Huis
    Rating: 5 out of 5
    Review left on 30 May 2024

    Lawn Care

    I have used HomeTurf for 4 years now and had a lot of landscaping done in 2 of those years which really did a # on my grass in sections. However with their care and no construction, my lawn has fully recovered and looks great with the service they have provided.

    Answer from pro:

    Anthony, thank you very much for your lovely comments! We appreciate your business and that you took the time to share your experience with the community!

    Reply created 31 May 2024
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 28 May 2024

    Omg so so bad

    Yikes this company is absolutely horrific all across the board. Communication, bad. Customer service, bad. The actual quality of lawn work, absolutely bad. Not only is the work done poorly, they rush through whatever they're doing as if they have to somehow complete 10,000 houses per day. There is zero attention to detail given to anything. One of the main reasons I hired them was core aeration, and they did a phenomenally poor, super rushed job of it. The communication between their support and the staff that does the job is also so poor. Half the time they didn't even access my backyard lawn, just left after doing only front yard!? Despite of speaking to their support repeatedly about this nothing changed. I've seen companies that don't care as much, they at least do the job okay. These Hometurf guys are inventing some next level of subpar absolutely zero care or interest shown. It's actually hilarious how bad it is, unbelievable.

    Answer from pro:

    We’re very sorry that your experience did not match your expectations. Please help us to improve our services by providing more information on your experience. We invite you to give us a call at 1-888-791-8873 to discuss the situation further and find a resolution to your problem.

    Reply created 31 May 2024
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 19 May 2024

    Honeturf Lawn Care - 3rd class service

    After several years I went back to Hometurf Lawn Care to care for my lawn. Extremely bad service, to say the least. Weeds are still growing and my lawn is full of weeds of all kinds. When you call them they say they will get back to me. Thereafter some gal calls asking to send pictures of my lawn. Why cannot they send someone to physically see for themselves the condition of my lawn. I will never go back to them.

    Answer from pro:

    We’re very sorry that your experience did not match your expectations.. Please help us to improve our services by providing more information on your experience. We invite you to give us a call at 1-888-791-8873 to discuss the situation further and find a resolution to your problem.”

    Reply created 24 May 2024
  • Review from Baldwin
    Rating: 5 out of 5
    Review left on 17 May 2024

    Amazing customer service. Fantastic lawn maintenance.

    Sharad at Customer Service fully answered the questions I had about my service plan. He explained clearly and gave good recommendations

    Answer from pro:

    BV, we’re very happy to hear about the amazing experience you had with Hometurf! We love hearing how we exceeded your expectations; it means the world to us! Thank you!

    Reply created 24 May 2024
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