Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2014

    Lawn Treatment

    Fast, responsive and efficient service. Very pleased with the staffs helpful attitude. Lawn is thick and growing very well this year. Weeds are at a minimum. Great job and Thanks!

    Answer from pro:

    Hi Colin, Thank you for taking the time to review our service. We are glad to hear that you have been happy with our service and staff. Even better your lawn is thick and looking great! If you have any questions or concerns in the future just let us know. Thank you.

    Reply created 13 Aug 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 3 Aug 2014

    Lawn Maintenance

    I have used them for 3 years. Their service falls within the 7 - 8 out of 10 range. Positives: They complete the service as promised and without prompting. Negative: They give you 24 hour notice for aeration (which is too short) and I have had to have them back several times to re-do applications that have been done poorly (especially with Fiesta applications and patio control). If these areas were to improve they would be a 10.

    Answer from pro:

    Thank you for your review. We appreciate your feedback and will take it into consideration in the future. We are very happy to hear that you have been satisfied with the service over the past 3 years. If you have any questions or concerns in the future please just let us know. Thank you for your patronage.

    Reply created 5 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Aug 2014

    Lawn Care

    Many thanks for the excellent lawn care service. Lawns have never looked better and the over seeding has produced lush green grass where we have always had trouble growing grass in the passed.

    Answer from pro:

    Hi Mr. Thornton, thank you for taking the time to review our service. We are very happy to hear that your lawn has never looked better! If there is anything else we can do to help in the future please just let us know. Thank you.

    Reply created 5 Aug 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Aug 2014

    lawncare

    We signed up for the complete package with Hometurf this spring. Because we weren't satisfied with the companies used in the past to fertilize and control weeds, we have done it on our own for a few years. Had a few doubts when the first application in early April was done while some snow was present. However, we are we are happier now than with any previous lawn services. Overseeding helped thicken the grass, and the organic weed treatments (a second one was necessary) have resulted in a decent healthy looking lawn. They even got rid of the deep rooted wild orchids that spread randomly in the lawn and bedding plants that have plagued us for a number of years. All of us have to live with a few weeds since the effective but highly toxic Roundup was banned by the provincial government. This is fine by us, as we must have the birds, insects and humans healthy, and that trumps having "the perfect lawn".

    Answer from pro:

    Hi Fern, Thank you for your review. We are happy to hear that you prefer our service to our competitors and that you have been satisfied with the service overall this year. If you have any questions or concerns in the future please just let us know. Thank you.

    Reply created 5 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2014

    Lawn Care

    I've had lawn care companies in the past and have never been as satisfied as I am with Hometurf Lawn Care. I will definitely be signing up for next year.

    Answer from pro:

    Hi LG, thank you for your review. We are glad to hear that you prefer our service over our competitors. It has always been our goal to provide superior service. We look forward to working with you again in the future. Thank you for your patronage.

    Reply created 24 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2014

    Weed and Feed

    I have horrible crab grass, broadleaf, clover, creeping charlie and dandelion issues. A very professional manager at Hometurf named KYLE personally came to treat the property with "a fine tooth comb" approach. Thank you Kyle. I wish you could come each and every time to my home!!

    Answer from pro:

    Hi M&E, thank you for taking the time to review our service. We are glad to hear that your issues were addressed and that you have been happy with the service. If you have any questions or concerns in the future please do not hesitate to contact us. Thank you for your patronage.

    Reply created 24 Jul 2014
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 22 Jul 2014

    Deluxe lawn care package

    I am disappointed with the service we have received so far from Hometurf. I ordered the Deluxe package in March 2014. They have only done one application of fertilizer and one weed control, and it is now almost August! No core aeration or seeding has been done, which I specifically asked for in the spring. They have called twice now indicating they are coming for service visit, and nobody comes. With only 2 months left to enjoy our front and back yard, I don't see how they will fit in 10 more visits as promised in their literature (12 visits was the supposed promise). I also don't see much point at this rate. We could have really used the care. It is really disappointing and a big waste of money.

    Answer from pro:

    Hi Erin, I am sorry to hear that you are disappointed with our service, however there are a few things that are a bit confusing at this point. All of our Deluxe program customers at this point in the season have received the the early spring fertilizer, late spring fertilizer/weed control and we are currently in production on the summer application of fertilizer and weed control. The aeration/seeding service is NOT included in the Deluxe program and we have completed all of these applications at this point unless there was access issues/sprinkler system issues. We would love to look into this matter further for you, please contact our office and provide us with your name and address as unfortunately we cannot identify you based on your first name. Thank you.

    Reply created 23 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2014

    lawn care

    Very punctual friendly service. I have had a few lawn treatment firms over the years but none as thorough as HOMETURF. Friendly telephone conversations, nice staff. Quick follow-up for anything missed, a pleasure to deal with.

    Answer from pro:

    Hi Mr. Ottewill, Thank you for your review. We are very happy to hear that our staff has always been punctual and friendly. Moreover, it is fantastic to hear that we have been the most thorough company that you have used over the years. Our goal is to provide the best service accompanied by the best customer service possible. We look forward to helping you with your lawn care needs in the future. If you have any questions or concerns in the future just let us know. Thank you.

    Reply created 21 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2014

    Lawn Care

    I spend most of the summer at my cottage. On arriving home to cut grass etc;it is a treat to have my lawn looking so good. The cost is very fair; and the service is great. Thanks hometurf. Regards, Tom Tennison

    Answer from pro:

    Hi Mr. Tennison, Thank you for taking the time to review our service. We are glad to hear that every time you return home the lawn is looking great! Enjoy having us do the work for you while you enjoy time at the cottage. If you have any questions or concerns in the future please just let us know. Thank you for your patronage.

    Reply created 21 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2014

    Lawn treatment

    I'm impressed with how GREEN my lawn looks! MANY other NATIONAL companies made similar promises that Hometurf made BUT they DIDN'T DELIVER! Good job Hometurf! I've spent a LOT of time and MONEY FINALLY finding Hometurf!

    Answer from pro:

    Hi John, Thank you for taking the time to review our service. We are very happy to hear that your lawn is green and healthy. Moreover we are glad to hear that you have been satisfied with the service compared to other national companies. We do our best to remain "small" as we continue to grow. If you have any other questions or concerns in the future just let us know. Thank you.

    Reply created 18 Jul 2014
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