Hometurf Lawn Care Service

Rating: 4.5 out of 5

Hometurf Lawn Care Service reviews (3107)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 15 Apr 2014

    lawn spray

    Your company gave us a discount to reflect the small size of our yard. We appreciate the fact that you are flexible and fair. We also like the $25 gift card. Thank you.

    Answer from pro:

    Hi Mrs. Reitzel, Thank you for your review. We are glad to hear that you are happy with our service and pricing. if you have any questions or concerns in the future just let us know. Thank you.

    Reply created 17 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2014

    LawnCare

    The lawn remains green all the time with the care by HOMETURF, why I am saying this, because one year we had discontinued the contract and we spoiled our lawn.....disaster...

    Answer from pro:

    Hi Margi, Thank you for your review. We are glad to hear that your lawn is always nice and green and that professional lawn care is working for you after giving it a try yourself. If you have any questions or concerns do not hesitate to contact us. Thank you.

    Reply created 17 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2014

    Complete lawn care program

    Great customer service and the team did a fantastic job of bringing our lawn back to life! Workers were pleasant and efficient ensuring gate was always closed properly before they left which with a child and small dog is very important to us. We will definitely recommend this company, thanks hometurf!

    Answer from pro:

    Hi Georgie, Thank you for taking the time to review our service. We are glad to hear that you were very satisfied with the service overall. We are also happy to hear that the staff were always pleasant and courteous. If we can help in the future just let us know. Thank you.

    Reply created 15 Apr 2014
  • Review from John Alsop
    Rating: 5 out of 5
    Review left on 11 Apr 2014

    Lawn care

    Home Turf are excellent. Their staff outline what they did, what to do, areas for improvement and provide ideas on how to make our property better. I highly recommend Home Turf for their care and thoroughness.

    Answer from pro:

    Hi Mr. Aslop, Thank you for your review. We very much appreciate your kind words and are glad to hear that you find our feed back informative. If you have any questions or concerns in the future please do not hesitate to contact us. Thank you for your patronage.

    Reply created 12 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2014

    Lawn Care

    Last year was the first time we used Hometurf and we were so satisfied, that we are using their service again this year. Our lawn was in very bad shape but by the end of the summer, we were receiving compliments on how great our lawn looked, from many of our neighbours! I would definitely recommend using this company!

    Answer from pro:

    Hi Christy, Thank you for reviewing our service. We are very happy to hear that your lawn was transformed in only one season! We look forward to working with you again in the future. If you have any questions or concerns do not hesitate to contact us. Thank you for your patronage.

    Reply created 11 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2014

    HOME RENOVATION

    FOR THE FIRST TIME SINCE MANY YEARS, I WAS EAGER TO CALL HOMETURF TO START WITH THE OUR LAWN CARE CONTRACT AS THE SEASON IS APPROACHNG, WHICH I HAVE NEVER DONE WITH ANY OTHER COMPANY! THE RESULT WAS EXCELLENT LAST YEAR AFTER WE JOINED THEM. THE CUSTOMER SERVICE WAS EXCELLENT. WHAT ELSE YOU NEED? I WOULD RECOMMEND THEM TO ALL MY FRIENDS. BECAUSE THIS IS WHAT EVERY ONE IS LOOKING FOR!

    Answer from pro:

    Hi Leela, Thank you so much for your enthusiastic review! We are pleased to hear that you have always been happy with the service in the past. Thank you for recommending us to your family and friends. If there is anything we can do in the future to help do not hesitate to contact us. We look forward to helping you again this season, thank you for your patronage.

    Reply created 7 Apr 2014
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 5 Apr 2014

    Lawn Care

    Our lawn last year (2013) needed some help so we decided to use Hometurf and purchased their most expensive package. They were new to Calgary so we thought they would try harder to get some repeat business. Boy were we wrong. Our first application (early spring) was timely - May 6th and it was downhill from there. After numerous phone calls, we finally received our next application (late spring application) August 20th. They came back early September and applied the next application in a drenching rain (that lasted almost two days). The instructions on the information they left was not to water the lawn. More phone calls and we finally received our last application and aeration mid-October. Our lawn looked terrible the entire summer but looked great for two weeks before the first snow fall. I sent an email to Hometurf cancelling our service for 2014 and provided them details of the service we received...the only response I got back was to confirm the cancellation but they chose not to respond to the complaint. I would definately NOT recommend this company to anyone in Calgary. The only reason I gave this company a 1 was that I finally received all the services that I had paid for.

    Answer from pro:

    Hi Heather, We are sorry to hear that you were not happy with the service last year. All of our applications follow a strict service schedule and you should have received all of your applications on time. We can investigate if that is not the case. We have serviced Calgary for five years now and always work hard to get and keep a customer. Please provide us with your address so that we can rectify any issue. Thank you.

    Reply created 7 Apr 2014
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 5 Apr 2014

    Lawn care

    We were happy with the weed control and seeding of the lawn, however the spraying of the patio stones did not occur as planned last season, we are still deciding if we will use Hometurf this season.

    Answer from pro:

    Hi Heather, Thank you for reviewing our service. We are glad to hear that you were happy with the weed control and seeding. If you have any problems with the patio control just let us know and we will re-apply the application free of charge. Let us know if we can do anything else. If you have any questions or concerns do not hesitate to contact us. Thank you.

    Reply created 6 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2014

    LAWN CARE

    I am very particular about my lawn. I did not think that anyone or company could do as good I did....well I was wrong. I had the best lawn ever last summer and had lots of compliments from the neighbours. Needless to say, I am a very satisfied customer and now I am a repeat customer. If they only serviced Wasaga Beach, I would have them there too. The lawn looks great and a very reasonable price. A lifetime customer after 1 summer!

    Answer from pro:

    Hi Chris, Thank you for your raving review! Lawn care is a partnership and it is obvious that you are doing your part as well. It is great to hear that you had the best lawn ever last season with our help. We look forward to servicing you in the future. Thank you for your patronage.

    Reply created 3 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2014

    Lawn Care Service

    We had other company in previous years, but while we're walking in our community, we've seen so many beautiful lawns with the sign from Hometurf, we decided to give it a try. That was a right decision. We have had lawn care service from Hometurf Lawn Care for 2 years, beautiful job! The nice thing is we can always get the discount coupons in the mail before the season, which gives us enough time to plan ahead and receive the discount at the same time. Thanks, guys! Keep it up!

    Answer from pro:

    Hi You Zhang, Thank you for taking the time to review our service. We are glad to hear that you have been happy with the service over the last 2 years. If there is anything else we can do in the future just let us know. Thank you for your patronage.

    Reply created 3 Apr 2014
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