We decided to try Hometurf as their early bird offer seemed like a good deal, and about the same cost as we would normally pay for fertilizer and aeration. The initial treatments (early and late spring fertilizer and first Fiesta application) were fine, and the lawn looked good in March and April. However, by mid-June it was starting to go downhill. I saw other neighbours' lawns with signs saying they had been treated with Fiesta in early July. By the end of July we still hadn't received a second weed treatment. I had called their customer service line in mid July to ask when I might expect the second treatment, as well as the summer fertilizer, and was told to expect it the following week. When they came the following week, they peformed aeration and overseeding -- something that should normally be done in the spring or fall. The overseeding came with a warning that germination was not guaranteed. No kidding! Who overseeds their lawn during the hottest part of the summer, and expects it to germinate?
Two weeks later, we placed a second call to ask again about the second weed treatment and summer fertilizer. Our call was met with a very indifferent customer service person, who said that the second weed treatment was scheduled for later that week -- when rain was clearly forecasted!
As of September 24th, we are still awaiting one application of Fiesta weed control, and TWO fertilizer applications. Based on their performance thus far, I expect we'll receive them sometime after the first major snowfall of the year.
When we said that we would be cancelling at the end of the contract, there was no attempt to ask why we were unhappy, or do anything to convince us otherwise. This leads me to believe that this company is very accustomed to unsatisfied customers.
My lawn has never looked worse. I've never hired a company to fertilize it, because I've never been confident that the lawn would be looked after to my standards, or even as promised.
Save your money. Or do your own research and hire a reputable company.
