LawnSavers Plant Health Care Inc

Rating: 4.7 out of 5

LawnSavers Plant Health Care Inc reviews (683)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2021

    lawn care

    The service by this company was exceptional. They took care of my lawn very thoroughly. Brought it back to its formal glory. The staff is very helpful and answer all your questions and made sure you were given a solution

    Answer from pro:

    Thanks for your positive feedback. We love to be partners to our clients that help you get the thick green and healthy lawn that you are aiming for. We can't do it without you!

    Reply created 19 Feb 2021
  • Review from Cerys Mclellan
    Rating: 5 out of 5
    Review left on 1 Feb 2021

    Lawn Care

    grass on my front lawn and driveway, although quite small, had been taken over by a few invasive weeds. I contacted Lawn Savers through Home Stars. Stacy called me. A friendly voice and it was quick and easy and the result after one season is outstanding. It will take a second season to keep the weeds completely under control and I am on board. I don't hesitate to recommend Lawn Savers

    Answer from pro:

    Thank you so much for the positive feedback about your lawn care service with LawmSavers. We truly appreciate having loyal customers like you supporting our small local family business. as always, if there is anything we can do to help, please let us know.

    Reply created 2 Feb 2021
  • Review from Daniel Fudge
    Rating: 5 out of 5
    Review left on 31 Jan 2021

    Easy and Effective

    I have a semi with a small from and back yard but was have trouble keeping even those small patches green. After a couple years with LawnSavers, the ugly patches are all gone and I don't ever think about it. It does take a while for the benefits to take hold but worth the investment. The extra annual cost is well worth the elimination of extra hassle. They also have a good online payment system so I literally do nothing beside click the renew every year and everything else happens magically.

    Answer from pro:

    Thank you Daniel for your great feedback. No matter what size the property is, Our job is to build back the soil to support a green thick and healthy lawn. With your partnership providing proper mowing and watering, together we are able to develop ad grow a sustainable natural lawn that you and your family can enjoy! Thank you for noting how easy we make it to do business with us by employing the best customer service technology. Our goal is to provide the kind of customer experience that makes you say WOW!

    Reply created 31 Jan 2021
  • Review from Ronald Liu
    Rating: 5 out of 5
    Review left on 30 Jan 2021

    Excellent Service & Great Staff

    My lawn looks so good now and watering it properly is also key as LawnSavers constantly reminds us.

    Answer from pro:

    Thanks Ronald, and we are so thankful to partner with clients like you that realize that when you are doing your part in conjunction with our program, is what really gets you results. We always promise to educate our clients how to get the most out of their service. Green, Thick and Healthy lawns are the outcome of a partnership that requires proper mowing and proper watering, and hiring LawnSavers as your lawn care provider! Thank you again.

    Reply created 1 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2021

    Lawn care services

    We've been satisfied customers for many years. The service plus in-ground sprinkler system gives us very healthy lawns.

    Answer from pro:

    Thank you very much for your kind review.

    Reply created 19 Feb 2021
  • Review from Adam
    Rating: 1 out of 5
    Review left on 11 Jan 2021

    2020 Contract for lawn care and weed control

    I have been a customer of Lawn Savers Plant Care for several years and have never had any problem with them.... until now. For the 2020 season, I contracted with Lawn Savers for its basic program which included visits as detailed in their contract. During the season, I agreed to Lawn Savers' recommendation that I upgrade to a more comprehensive package and get several additional applications. I upgraded and in all made three payments online. Due possibly to personnel or other problem, only some of the applications paid for took place. I exchanged mail and calls with LAwn savers and all agreed on the matter and I awaited a refund for overpayment of about $400. I spoke with a pleasant and helpful person who was about to leave and she referred the matter to Marc. I did not expect I would have to start all over again, but I did, explaining the situation to Marc. We went over the visits that SHOULD have taken place, and we agreed with the calculation of missing visits and the three payments I had made. Each time I spoke with Marc , he said he would call back. I last spoke with their Marc in early Dec., he again agreed the payments made and the deficiency in visits. ALL THIS IS SHOWN IN THEIR OWN RECORDS: NONE of the facts are in dispute. Marc says he wd have accntg would look after crediting the overpayment. I am astonished that such a simple matter can absorb so much of my time. Even after several telephone conversations , numerous emails, and back up documentation I have sent, Lawn Savers have still not corrected the error. Marc, an otherwise pleasant fellow, promises to return calls, but just does not. Such an abuse of the time of a long-time customer who collected and supplied back up documents, proof of payments, and wasted time chasing for resolution of a simple matter. I have never had any problem with this company before. The cost here is not just money--- by far the much greater cost is my time expended on chasing what is a very simple matter. LAwn Savers can EASILY check their records ---AGAIN-- and do the right thing. UPDATE on Feb 2, 2021: A representative Kyle responded that I should contact him. The company already had full details; nevertheless I wrote sending full details, and all proof possibly needed. LawnSavers has yet to acknowledge receipt of email, let alone resolve.

    Answer from pro:

    Hi There, I'm very sorry for whatever we did to mess up and I take full responsibility as I have made several big changes in the last 2 months. (that will allow us to provide faster and even better service in the future.) The only woman who would be "leaving" would have been our rep who moved to Winnipeg as her husband is in the military and transferred. As part of there move out of province, She had to quarantine and was unavailable for several weeks. She is back on the team now working remotely. In addition, we took that time to move or entire CRM and operations software platform to the cloud to support her and others. With that, we have been 'offline' as we made the required upgrades and changes. That part is back online and working right now and we will be able to take care of you properly. I'm sorry that we allowed you to slip through the cracks. Please contact me directly at greatservice@lawnavers.com with your proper name and address and I will personally ensure we rectify your situation. I trust we will be able to make it up to you and appreciate your incredible patience. Thanks in advance, Kyle

    Reply created 14 Jan 2021
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 9 Dec 2020

    Lawn Maintenance

    The experience over the last few years has been fantastic. Service is prompt as is response time on any questions/concerns re the lawn. Will definitely continue to use the service. Thank You

    Answer from pro:

    Thank you so much for the kind words and for your loyalty to our small family business, especially during this very difficult year. We are very grateful to have customers like you. Merry Christmas, Happy Holidays and Cheers to a much better New Year!, Kyle

    Reply created 16 Dec 2020
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 9 Dec 2020

    I like them I really like them.

    After a number of years with a service package I am still as happy as I was on the first day of the first visit. When you get a good price and get what you expect and pay for it's like life gets just a little bit better.

    Answer from pro:

    Thank you so much for your kind words. We always have a "special place in our hearts' for awesome customers like you that partner with us for a green and healthy lawn that makes us both look great!

    Reply created 16 Dec 2020
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 2 Dec 2020

    Lawn Care

    We have been using Lawn Savers for several years, buying a package each year. We have been very happy with the service and results. They give you a days notice before arriving, and provide feedback and suggestions to improve your lawn after each visit and treatment.

    Answer from pro:

    Thank you for the great review and your loyalty through the years. If there is ever anything we can do to improve, please let us know. Thanks again, Kyle

    Reply created 3 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2020

    I'm back!

    I was with LawnSavers a few years back. I've tried several other company's and my lawn was getting worse every year. So in 2020 I decided to go with LawnSavers again. My wife was very happy I did. No more weeds.

    Answer from pro:

    Thanks Phil for such a fantastic review. Often people leave for what seems like a more enticing, or less expensive option, or just figured it was "all the same anyways". But then they realize it's too good to be true. As I'm sure you know, you get what you pay for. Our program has tons of included extras that help lawns and their soil underneath thrive! and our service focuses in a partnership with our customers that ensure when we work together, the results will show! Thank you for coming back to us!

    Reply created 2 Dec 2020