LawnSavers Plant Health Care Inc

Rating: 4.7 out of 5

LawnSavers Plant Health Care Inc reviews (683)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Sep 2016

    Weed Removal and Seeding

    After two years of trying to remove weeds and seed our dry patches, I gave up and called LawnSavers. The first year we purchased the lawn protector package with some additional restoration services. After one summer, the weeds that we had trouble removing were gone, and our lawn was green and plush. We continued the service the following year and the results were the same, and we get compliments from many neighbours. I would recommend their services.

    Answer from pro:

    Thank you for your kind review and testament to having realistic expectations and working with us as partners to achieve meaningful results on your lawn. Green and Healthy lawns take time as we work to reduce weed populations, manage insect and pest issues, and promote thicker lush growth to prevent recurring issues, but with education and partnership, we can both be proud of your great lawn for years to come! (all done organically) Thanks for taking the time to detail your honest review of our company.

    Reply created 1 Sep 2016
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 29 Aug 2016

    Weed Killing

    Lawnsavers is very professional and hands on and truly cares about my lawn! They have a full complement of treatments and fully explain the strategy to accomplish the best lawn possible.

    Answer from pro:

    Thanks for taking the time to write about your experience with us. Ensuring we communicate the proper expectations upfront is key to our success. We take your feedback seriously and promise to continue working with you so that you can have an outstanding experience with LawnSavers.

    Reply created 6 Sep 2016
  • Review from Elwin Leung
    Rating: 5 out of 5
    Review left on 5 Aug 2016

    Protector Plus package plus extra Restoration Package

    I first contacted LawnSavers in May'16. So it has been less than one year of service so far [currently early Aug'16]. I initially dealt with Pam T, but she's on vacation during Summer 2016 so my file has been handed off to another Service Representative. We paid for the Protector Plus Package, but due to some severe bare patches in our lawn, it was recommended that we also purchase the Restoration Package. We did that as I needed professional help to resurrect my front lawn. The Restoration is not yet completed as the grass is still growing in and the Company did tell us in advance that it will take awhile and even next season to get rid of all the weeds and have the new grass completely fill in the bare patches. I've been happy with their Customer Service and I'm usually pretty picky (high expectations) with Customer Service. They reply promptly to questions via e-mail and/or phone. I don't have to wait on-hold too long usually when I have to call in, which is a nice change compared to other companies. I've attached a June'16 picture (before the Restoration work) and also a July'16 picture (after Restoration work). The pictures were taken about 30 days apart. You can see that there's still some filling in required for the grass, but compared to the original picture, it is so much better. I need to note that we've been following Lawnsavers instructions to the letter, which included watering 3 times per day after the Restoration Package, so although I'm happy with the results, I'm not looking forward to my next water utility bill. The price is also only for the front lawn as I did not do anything in my back yard.

    Answer from pro:

    Thanks for the review and also for including pictures of the progress. After such an unusually tough year with the intense heat and drought, I want to commend you for partnering with us to achieve the results you've had to date. Grass doesn't grow well in this weather! Our company is all about partnership with our customers to get results, and we will always have your back. Once the temperatures cool down and we get some natural rain, you should expect to see those areas fill in much better. September and October are perfect times to rejuvenate and invigorate a stressed lawn. If there are any issues, just give us a call and we'll work them out together. Thanks for your loyalty.

    Reply created 12 Aug 2016
  • Review from Kevin Martin
    Rating: 5 out of 5
    Review left on 29 Jul 2016

    Fantastic lawn care!

    Fantastic lawn care company, my grass has never looked better. Customer support is always prompt and on easy to reach. Never had an issue with the on site work. Couldn't be more satisfied.

    Answer from pro:

    Thanks for such stellar feedback. We're thrilled that you have partnered with us for a healthy lawn. Much appreciated.

    Reply created 29 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2016

    Lawn Care

    Good service than any other lawn care providers out there. Sabrina had always answered all questions professinally. The service that LawnSavers provide is outrageous. Kyle and his team are awesome.

    Answer from pro:

    Hi Joseph, Thanks very much for commenting on your experience with our company. We're proud to offer 'remarkable' service that exceeds your expectations. We take great pride in great service AND truly sustainable, healthy lawns!

    Reply created 25 Jul 2016
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 11 Jul 2016

    So far - So good

    They have stuck to the program that they have offered. They were to come out to service the lawn 7 times this year. So far they have been here 3 times and have done exactly what they had promised. After the 7th time I will confirm this review.

    Answer from pro:

    Thanks for the great review. This intense summer heat and drought is making it difficult to grow a green lawn, but rest assured, we are modifying and enhancing our treatments to help navigate through this with you. Please continue to water deeply twice a week and limit activity on stressed and dormant turf. When temperatures subside, and natural rainfall returns, our current work will help to ensure your lawn rebounds to the best of its ability. In the meanwhile, if you need anything, please reach out to us and remember to read our email alerts for important information! Thanks again.

    Reply created 22 Jul 2016
  • Review from Tianyi Liu
    Rating: 5 out of 5
    Review left on 15 Jun 2016

    Improved my bad condition lawn a great deal

    This is my first home brought 3 years ago, I didn't have experience to maintain the yard so my lawn has been awful for years. I hired Lawnsaver this year and they are great, since the change is remarkable even after the first service.

    Answer from pro:

    Thanks for your feedback. Lawn care is a process and a partnership. We look forward to getting great results together. Please make sure you are watering deeply once per week regardless of rain, It's been a very hot and dry spring in 2016, Diligent watering and proper mowing are critical!

    Reply created 17 Jun 2016
  • Review from Derrick BABIN
    Rating: 5 out of 5
    Review left on 8 Jun 2016

    Lawn Care

    Great service. I noticed my neighbours lawn wasn't sprayed like I had asked for after the technician had put everything away. He didn't hesitate to go and fertilize the rest and get the hose out to spray my neighbours side.

    Answer from pro:

    Thanks for the positive feedback Derrick. And thanks for giving us the opportunity to make things right on your last application. We are not perfect, BUT we are dedicated and committed to keeping our word with our customers. If there is ever a problem, just let us know and we will work with you and do everything within our power to make sure you are satisfied.

    Reply created 17 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2016

    Lawn maintenance

    We have had a lawn that was satisfactory. Having seen our neighbors' lawn that looked impeccable, I decided to finally get this service. The initial fertilizer treatment was done before the winter and as soon as spring arrived, I noticed a significant improvement in the lawn. While I was told that it may take a few seasons to see significant improvement, I am happy to say that I already see a lawn that is looking far better. Although one needs to pay for this service, it is worth having a beautiful lawn!

    Answer from pro:

    Thanks Sandi. Our Winterizer treatment is a very important part of our service and your comments underline the importance of what we do from season to season. Lawns treated with the proper schedule will always bounce back from winter stress and summer stress. A beautiful lawn isn't just great looking, It has AMAZING benefits to helping our environment! We look forward to a great partnership year after year- we're always here for you!

    Reply created 17 Jun 2016
  • Review from Benjamin Leigh
    Rating: 5 out of 5
    Review left on 31 May 2016

    LawnSavers is a friendly, knowledgable company

    I was a walk-in to their head office (I work just around the corner). Kyle the CEO was at the front. I originally was asking about aeration services for my lawn because I killed my grass with weed killer. He actually gave me advice on how to fix it on my own. Which was very helpful. He provided me with so many tips and tricks. I was willing to hire his company to fix my mistake but he said it wouldn't be worth it me (I have a very small lawn). He provided me with new seed and great advice. This is a good company that cares about their customers. When the CEO has time to sit down and show me how to do it myself, I appreciate that. Perfect rating.

    Answer from pro:

    Hey Benjamin, It was a pleasure to meet you. We love lawns and we love teaching about proper lawn care that gets results! Keep watering, it's really hot and dry out there!

    Reply created 17 Jun 2016