LawnSavers Plant Health Care Inc

Rating: 4.7 out of 5

LawnSavers Plant Health Care Inc reviews (683)

  • Review from Kurt Hilgendorf
    Rating: 5 out of 5
    Review left on 29 Apr 2016

    Lawn Care Service

    I first met Kyle Tobin 24 years ago as we were both starting out. Kyle with his business and myself with my first home in Markham. Kyle was Lawnsavers then. He distributed the mailbox flyers, took the calls, drove the truck and provided the services. Even though time has marched on and he has grown his business 10 fold I still get the same service and good advice of what I needed to do and what could wait as I did 24 years ago from the guy in the truck. So if you value reliability, fair pricing and personalized service then you'll probably like Lawnsavers.

    Answer from pro:

    Hi Kurt, I cant thank you enough for such a kind review. I couldn't have done it without great people like you trusting a young kid who loved taking care of lawns and landscapes. I'm proud to report LawnSavers still holds the same values today!

    Reply created 30 Apr 2016
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 4 out of 5
    Review left on 29 Apr 2016

    lawn fertilizer

    First time hiring this company for my lawn fertilizer and weed control. I am already impress with their service for the first visit (ie spring fertilizer application) . I shall report later after 3rd visit, if i shall give a FULL (5) stars

    Answer from pro:

    I appreciate you taking the time to write a review of your initial experience. If for any reason you do not feel like you are getting the service you expect, please let us know as we promise to always make it right. As for your lawn, 3 visits isn't enough time to make a significant difference when you're just starting out. Please be patient and partner with us, and we promise to work together to get (and keep) your lawn in shape!

    Reply created 30 Apr 2016
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 27 Apr 2016

    Great service, great people !

    After walking around in our area, looking at my neighbours grass and taking pictures of the companies signs that were there, I finally decided which one I would call. And I was very happy with my choice. It was last spring when LawnSavers came to save my grass and they did an amazing job. My grass looked beautiful all summer. I never saw it before looking this way. The most I liked that company always sending the same guy each time, after each visit your technician sending you an email report and if there is any problems the company manager contacts you by himself right away and gives you all the answers! They also helped me to change my new little Amber Jubilee shrub to the new one after its young foliage got dark brown spots and we didn't know why. It could happen from heat, or from not enough watering, or from fertilizer. I called them and asked to come and check and the manager arrived next day. He suggested to wait for a week and see, but if I don't want to wait he will be happy to change it for me and make me happy :) And they changed it for a much better one! I also recommended this company to my neighbour and she was very happy too. For this green season me and my neighbor already renew our packages. I am attaching the picture from last summer that was taken by Google car :) and I just love it.

    Answer from pro:

    Thank you for writing about your positive experience with us. We love solving problems and helping great clients like you have an maintain green and healthy outdoor spaces you can enjoy! I look forward to continuing our partnership!

    Reply created 30 Apr 2016
  • Review from Camila Motta
    Rating: 5 out of 5
    Review left on 27 Apr 2016

    Be on the greener side of the fence!

    I have a big backyard and a very neglected one... until last year, when I hire LawnSavers. For a while, I thought that maybe it wasn't worth it because I could still see more weeds that I wish, but by the end of the season and specially now you can see the difference. Wow! My grass is much better. It looks healthy now! I might say I have the greenest lawn of the street and that is from having the worst lawn in the area a year ago. I'm not rating it 10 because I feel uneasy with their pricing... they give you "promotions", but when you do the math you end up paying practically the same, with only a few dollars or cents difference. To me, this is misleading the consumer and I don't appreciate that. I'd rather them be clear with their pricing and cut all "bs" promotions. Their service is worth their price, so they should own it. That said, their customer service is pretty reliable and responsive.

    Answer from pro:

    Hi Camila, I apologize that your experience wasn't 100% positive with us. I looked into the issue you cited. Here's what happened: We used a new software application in the off-season to "email" an early pre-payment discount offer to our valued customers. We wanted to add convenience and reduce paper usage to be more green! Unfortunately, there were some glitches and it didn't go as well as we wanted. The calculation it used displayed incorrect pricing for some customers. We did correct it as soon as we found out, and honoured last years pricing for anyone affected. We are always transparent in our pricing and haven't raised our prices for the last 3 years. We do indeed have new promotions for existing clients to save if they prepay for the whole year in advance, and also for new customers as an incentive to switch to our service. If for anyone reason you feel we could be more clear or improve our service, please let me know- we aim to constantly improve every day, so that you have the best experience in the business! Sincerely, Kyle Tobin (Chief Lawn Expert)

    Reply created 29 Apr 2016
  • Review from Barbara G
    Rating: 5 out of 5
    Review left on 26 Apr 2016

    Worry-free Lawn Care!

    I used 2 companies in the past and it did not work out. It was annoying not to see same technician at my property but LawnSavers made efforts to send the same familiar body each time. I really like that the staff knows what they're talking about. LawnSavers is professional, and gives you results. I'm so happy with this service I have renewed for a second time! What I appreciate the most is that LawnSavers takes away the worry from me. I have full plate, not a lot of free time, so this service is essential for me.

    Answer from pro:

    Thanks for the great review of our work and our people. We work hard to find great people that can grow with us by offering them year round employment. In turn, that helps us offer you familiar faces for your area that really know your property. We look forward to serving you for years to come.

    Reply created 27 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2016

    lawn care

    When I called LawnSavers my lawn was in very bad condition, the weeds were taking control. Over the past 2 years my lawn while not yet pristine has improved significantly. There is now more grass than weeds. The technicians are efficient and provide recommendations on how to improve the lawn. Any issues I had were resolved immediately. The customer service is exceptional.
  • Review from Katrina Protas
    Rating: 5 out of 5
    Review left on 19 Apr 2016

    Lawn care, Tree care

    WE are very thankful to this company for providing the highest quality of service taking care our our lawn, trees, and fruit trees. The grass has never been so thick and green! We also have many fruit trees, and some of them are rather old. We have not seen any mature fruit on our pear trees for several years, no matter what we tried. They would blossom, but all the pears would fall withing a month or so. We tried different fertilizers, garden service companies an so on... Well, when we signed up for the lawn care with LawnSavers, I realized that they also provide tree care service to which we signed up. AT the end of the season we had so much fruit! All the trees, including the old pear trees had so much jiocy delicious fruit! Thank you very much, LawnSavers!

    Answer from pro:

    Thanks for letting us know how you feel about our company. We are happy to hear that you are enjoying the "fruits" of our labour! ;) Fruit trees are very finicky and heavily affected by weather (particularly humidity), We can't promise great fruit all the time, but proper fertilization and care go a long way to creating healthy trees and healthy fruit. We're also glad to continue to partner with you on your lawn and look forward to another green and healthy summer!

    Reply created 27 Apr 2016
  • Review from Customer of LawnSavers Plant Health Care Inc
    Rating: 5 out of 5
    Review left on 14 Apr 2016

    Gardening Services

    I came to know about the services from my neighbor and have hired them for the season. They have done a tremendous job with my neighbor's lawn and I am sure they will do the same to mine too.

    Answer from pro:

    We promise to work with you to get the lawn you want. Please make sure you follow our instructions as they are critical to your success. And PLEASE, if there is ever a concern or issue, don't let it fester, just give us a call or email us- Our job is to help you!

    Reply created 15 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Apr 2016

    Yearly Maintenance

    LawnSavers makes it easy to do business with them and on top of that my lawn looks great. They call before a visit and complete the work in a timely manner. They leave an update of work completed in the mailbox at each visit and I never have an issue reaching someone live.

    Answer from pro:

    Thanks for letting us know you are happy with the results you are getting. We're happy to partner with you for another season, and are extremely pleased to know you recognize several of the 'little' things we do to ensure we provide the best in service and value!

    Reply created 14 Apr 2016
  • Review from Hanaa Zakhari
    Rating: 5 out of 5
    Review left on 8 Apr 2016

    Best Customer Service

    Our lawn was like a jungle, we haven't touched it in 3 years, no maintenace and barely even mowing or watering it. So i started searching for a good lawn service provided in July 2015, finally i found LawnSaver having the best reviews, and contacted them on the 21st and they came over on the 22nd without even paying the fees, they instructed us on how to take care of the lawn and to work with them to reach the desired healthy lawn by the end of the season, which is exactly what happened. Even the front yard which we completely left it to LawnSavers to handle, it was completely changed into a thick lush green lawn by September!!!! Woooow iwas really impressed. I will renew my contract with them for 2016.

    Answer from pro:

    Thanks for working with us to get your lawn back on the road to "good health"! If you do your part (like you obviously did), we can promise great results. We look forward to continuing to work with you to maintain the lawn in great health for years to come.

    Reply created 14 Apr 2016
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