Lifestyle Home Products reviews (764)

Review from Customer of Lifestyle Home Products
Rating: 5 out of 5
Review left on 2 Nov 2016
Windows
Excellent products and great customer service from the sales representative Hassan. Representative was very knowledgeable. A few months ago I got Lifestyle windows installed. They are unbelievably great. It use to be freezing in the bed rooms and now the temperature in the room is as desired. I use to have condensation and now that is controlled. The windows are better compared to other companies I have received quotes from. Paying a couple hundred more was worth it. Love the new windows. Would recommend.
Answer from pro:
Thank you for choosing Lifestyle Home Products, and for taking the time to write a review! We are so glad to hear that you are enjoying your new windows. We aim to provide the best of the best in both product and service, and we are thrilled that we were able to exceed your expectations. We can't wait to help you with replacing your downstairs window and front door next year. Rob Rutherford Customer Care Team Lifestyle Home Products
Reply created 7 Nov 2016
Review from HomeOwner
Rating: 0 out of 5
Review left on 25 Oct 2016
windows and doors PO 189 791 OSHAWA
Recently discovered that your installer failed to insulate,calk and cap outside awning windows. Customer service dreadful and show little interest in a remedy--appointment not kept-possible internal wall damage resulted--GREAT WORK. All problems have been rectified by Dan, a skilled tradesman. Part of my frustration was because we had different appointment dates and a wasted a day for a no-show. I thing all job completions should be signed off by a supervisor so that an unfinished job is not discovered for months because of 12 ft access--senior customer.
Answer from pro:
Good Afternoon Fred! I'm so sorry to hear that your experience with the installation was less than ideal! It is our understanding that that the issue has now been fully resolved. Please let us know if we can be of further assistance. We greatly appreciate your business and hope to work with you again. Customer Care Team Lifestyle Home Products
Reply created 8 Nov 2016
Review from Customer of Lifestyle Home Products
Rating: 5 out of 5
Review left on 30 Sep 2016
Windows & Doors Replaced
We replaced 3 doors and 2 kitchen windows. The entire process from sales to installation was a very good experience. Our installer, Dan was efficient and meticulous. I would highly recommend this company.
Answer from pro:
We would like to thank you for taking your time time to provide us with your feedback! Dan, the installer, is absolutely great and takes his job very serious just like the rest of the members of the Lifestyle team. We will make sure that he is aware of your fantastic feedback! Thank you! Customer Care Team Lifestyle Home Products
Reply created 5 Oct 2016
Review from Jacquie & Dave in Oshawa
Rating: 5 out of 5
Review left on 29 Sep 2016
Windows & Doors
My wife and I have used Lifestyle to replace very one of our windows and doors in our home over the past few years (with the exception of the basement windows which they gave us a great contact for). Julie, their sales person, has been terrific and always answered all our questions and made great suggestions for the proper products. Their installers have always been prompt, courteous and done a great job. Obviously, we have been repeat customers given that we have gone back to them each year to replace old windows but doing it within a budget each year. I would definitely recommend Julie and the Lifestyle team.
Answer from pro:
Thank you for choosing Lifestyle Home Products and for taking the time to write a review! We greatly appreciate your support and hope to work with you again. Rob Rutherford Customer Care Team Lifestyle Home Products
Reply created 8 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Sep 2016
4 season sunroom addition
Husband and I dithered about just an awning over our deck, to a roof and screens, to windows...finally after talking with Ryan from Lifestyle we chose to go with a full 4 season addition. It is WONDERFUL. It rapidly became our favorite room in the house. It is bright and cheery and lets a lot more light into the rest of the living area and kitchen then the old sliding door ever did. Everyone who has been here before the addition is totally wowed at the difference. The work crew, Colin and Bill(?) were fantastic and very picky on how things were done. Having and energy star rated home, we had to have the sunroom meet those same requirements and Colin made sure they did. They also did a very through clean up when they were done. After the room was finished we agreed to Syed from Lifestyle having an open house to show the addition off to those in the area who wanted to see it. Everyone we have dealt with from Lifestyle was friendly and helpful and really bent over backwards to make sure we got what we wanted and then some!
Answer from pro:
Thank you Judy for choosing Lifestyle Sunrooms! We truly appreciate you taking the time to write a review and for your kind words about our team. We are very happy to hear that you and your husband are enjoying your new four season sunroom. If you need anything in the future, please let us know and we will be delighted to help. Rob Rutherford Customer Care Team Lifestyle Home Products
Reply created 8 Nov 2016
Review from HomeOwner
Rating: 0 out of 5
Review left on 19 Sep 2016
Screen Door
We purchased this Vinyl door back in May. 2016 Install was 3.5 months. Then they apparently lost the door, so it was another week for the install. The install was ok door looked good. My service call is Sept 21. In the meantime the screen has come away from the frame. I have never seen anything like this before. I called Lifestyle and it took the whole day to get back to me. In the meantime I had texted the salesman his response was "I will look into this and follow up with you tomorrow" that was Sept 14 well I guess tomorrow didn't come because I still haven't heard from him and it's Sept 19..Very disappointed with both the very expensive door and their customer service I will never recommend this company.
Answer from pro:
Hi Colleen After meeting with you on site we agreed the roll away screen needed to be changed. We set a time for the manufacturer to come see and the unit was changed. Was there anything else we could do for you? Please do not hesitate to contact us 18004650593. Thanks Mike
Reply created 25 Jun 2017
Review from Jessika Fink
Rating: 5 out of 5
Review left on 15 Sep 2016
Windows and Door
I used lifestyle for my home in Toronto after hearing about them through a friend in Pickering. Justin came to my home to give me a quote. He was very friendly and helpful in picking different style and type of install to choose. The install took a week later then expected but when they where done looked amazing. Also the door was what I had hoped it would look like. I would recommend lifestyle to anyone and thank you Justin and the install team for great work done on my home.
Answer from pro:
Thank you Jessika for choosing Lifestyle Home Products! We appreciate your recommendation and for taking the time to write a review. If you need anything in the future, please let us know and we will be happy to help. Rob Rutherford Customer Care Team Lifestyle Home Products
Reply created 8 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 15 Sep 2016
Windows and Entry door
What an experience! Joe, our design consultant was great. He answered all of our questions and knew exactly what needed to be done. The installers were awesome as well. This is a great product! I would highly recommend this company!
Answer from pro:
Thank you Jim and Nancy for choosing Lifestyle Home Products! We appreciate your recommendation and for taking the time to recognize Joe and our installation team. We are thrilled that you are delighted with your new windows and entry door. Should you need anything in the future, please let us know and we will be happy to help. Rob Rutherford Customer Care Team Lifestyle Home Products
Reply created 8 Nov 2016
Review from HomeOwner
Rating: 5 out of 5
Review left on 12 Sep 2016
Installation of 9 windows
Had a wonderful experience. Julie our design consultant knew exactly what windows would work best for each room of our home. Collin and Chris our installers were experienced and friendly. The job was done exceptionally well. The site was nicely cleaned up when they were done and our windows look amazing. We highly recommend them.
Answer from pro:
Hello Kyle and Lisa! Thank you for choosing Lifestyle Home Products and for taking the time to write a review. We greatly appreciate your support and hope to work with you again. Customer Care Team Lifestyle Home Products
Reply created 8 Nov 2016
Review from Customer of Lifestyle Home Products
Rating: 5 out of 5
Review left on 10 Sep 2016
patio door
I'm a repeat customer from Oshawa. I've had 3 services provided...including a porch enclosure, an awning and a sliding patio door. The sales rep Julie Gray was awesome!! Install technicians were quick, efficient and most of all clean!! I'm a bit OCD...Lol. So definitely satisfied & would recommend to everyone!!
Answer from pro:
Thank you for choosing Lifestyle Home Products and for taking the time to write a review. We greatly appreciate your support and hope to work with you again. Customer Care Team Lifestyle Home Products
Reply created 8 Nov 2016