New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1248)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2010

    Drain back up

    My main drain in the basement got clogged. The mess it made and the smell was just unbearable. Plumber came to my house the same day. He snaked my drain, so the water started to go away. I was incredibly satisfied with his service, since he fixed this what I thought “huge problem” very easily.

    Answer from pro:

    Hi Borys, Thank you for taking the time to share your experience. We are glad that you are satisfied with our services and that you no longer have a drain problem. Should the need arise, we look forward to providing you with our services again. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 Plumbing/Drain service. Take care.

    Reply created 13 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2010

    Leaky faucet

    My mom lives in an old house, while visiting her I noticed that her bathtub faucet is heavily leaking. I called this company for a service.The plumber was very friendly. The faucet was irreparable so he went to get a new one on his own. The installation was quick and VERY clean. Also my mother received a seniors discount. That special treatment for elderly people was very important for us. I would like to Thank your company on behalf of my mother.

    Answer from pro:

    Hi Idil, Thank you for your kind words. We are very glad to be of service to you and your mom and we are pleased to know that you are satisfied with our work as well as our cleanliness. We thank you once again for choosing New Canadian Drain & Plumbing and we look forward to working with you again, take care.

    Reply created 12 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2010

    Leak in basement

    Sometimes when I used my kitchen sink on the main floor water would leak underneath into the basement but not all the time, this has been on going problem for over a year. I had two plumbing companies in to see if they could find out where the leak was coming from and but they didn’t, so this leaking annoyance persisted. This last week I called New Canadian Drains and Pluming to come and look at the old sometimes forgotten leak that comes and goes in my basement. The plumber came with in 20 minutes his name was Rami he sighted the leak within minutes and used a snake machine in a very the small drainpipe where the leak was coming from, Rami explained to me the snake machine went down 20 feet into the drainpipe, he did a thorough job. I am happy to say there is no more leak in my basement the old annoying leak is gone fore ever you’re my hero Rami thank you New Canadian Drain and Plumbing, very good job.

    Answer from pro:

    Hi Mothertheresa777, Thank you for sharing your experience with us. We can imagine how annoying it must have been to have a pestering leak for over a year and we are pleased to know that we eliminated that problem for you. Rami, as well as all of our technicians, are committed to providing quality service and customer satisfaction and it reflects in our work that we do and the relationships that we build with our valuable customers. We thank you for choosing New Canadian Drain & Plumbing as your #1 plumbing service and we look forward to assisting you with any future work or inquiries that you may have. Take care.

    Reply created 12 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2010

    Frozen Pipe

    After the extreme cold temperatures hit our city, the pipes in my house got frozen. I had no water in the household at all. I was very frustrated since I have two little kids. I called the New Canadian Drain and Plumbing, and their technician was at my place in less than an hour. The fix was quick and the rates were very reasonable. After about 30 min I had the water back on and could continue with my day. I will defiantly recommend this company.

    Answer from pro:

    Hi Karen,thank you for taking the time and sharing your story. We are extremely glad that you no longer have a plumbing problem and it is always rewarding to us when our valuable customers are satisfied with our efficient work. Thank you for choosing New Canadian Drain & Plumbing and remember that you can always rely on us to resolve your drain/plumbing problems. Take care.

    Reply created 12 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2010

    Unthaw and replace water supply for outside use

    In the morning when i woke up and seen ice build up outside my house the tap frozen and leaking so I called a local company with cute baby on the truck. The technician name was tony he was very patient and he did a great job replacing the inside pipe and the outside faucet.

    Answer from pro:

    Hi James, thank you for sharing your positive experience. We are pleased to know that you are satisfied with our services and that our technician and the baby on our truck left a lasting impression on you. We are constantly committed to delivering quality service and you can always rely on us to resolve your plumbing and drain issues. Once again, thank you for choosing New Canadian Drain & Plumbing! Take care.

    Reply created 8 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jan 2010

    Plumbing Job

    I noticed a bad smell from my basement the day after Christmas. I decided to call New Canadian Drains and Plumbing. They found the problem quickly, I had a collapsed drain. I must say they were on time and did a good job. We are satisfied.

    Answer from pro:

    Hi DadyKC, Once again, thank you for continuously choosing New Canadian Drain & Plumbing as your #1 plumbing service. We appreciate your business and look forward to working with you for many many more years to come. Thank you and take care.

    Reply created 7 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jan 2010

    Frozen water pipe

    I came home from work, turned a faucet on in my house and nothing came out.First what I decided to do-call plumbing company. I found New Canadian Drain & Plumbing on the internet. Plumber came on the same day I called and fixed the problem in an hour. He also offered advice on how to prevent a frozen water pipes and was very professional. I was very pleased with his work and definitely will use New Canadian Drain & Plumbing again.

    Answer from pro:

    Hi Natalia, Thank you for taking the time to share your experience with others. We are proud to know that we resolved your plumbing issue and that we were able to share preventative measures with you. We care deeply about our customers and are pleased that you are satisfied with our services. Should the need arise, we look forward to being of service to you and once again, thank you for choosing New Canadian Drain & plumbing Ltd. Take care.

    Reply created 7 Jan 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2009

    Plumbing fix up

    I been living in apartment for thirty years and never used plumbing services in my life. Until we moved to the house. One problem happened after another. I have seen New Canadian's Truck working in our area. We scheduled appointment for Saturday and over the weekend our problems were fixed. We are very happy with their service. Definitely will use them again.

    Answer from pro:

    Hi Grygoriy, Thank you for choosing New Canadian Drain & Plumbing to solve your plumbing problems. We are pleased to know that you are satisfied with our services and we look forward to working with you again in the New Year. Take care.

    Reply created 31 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2009

    Faucet Installation

    The crew came in for a faucet installation. They were on time, they were courteous and very friendly. The job was well done and the best part....THEY DIDN'T LEAVE A MESS BEHIND!!!! They made sure everything was neat and tidy and working properly. They explained what they did and made sure I had no questions before they left. I cannot recommend these guys enough!!!!! Awesome service!

    Answer from pro:

    Hi Sadie, Thank you for taking the time to share your positive experience with others. It is so gratifying to know that you are satisfied with our workmanship and cleanliness. We look forward to your continuing business in the new year and once again, thank you for choosing New Canadian Drain & Plumbing. Happy New Year!

    Reply created 31 Dec 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Dec 2009

    Sewer Issues etc.

    These guys are great. My main contact Stephen Glasgow really knew what he was doing and made me feel at ease with great customer service. Considering it was a couple of days before Christmas I was impressed how quickly the job was done as there was a lot of digging inside and outside of the house. I would definitely recommend these guys.

    Answer from pro:

    We thank you for the wonderful review. It is always great to hear that our valuable customers are satisfied with the work that we do. We thank you for choosing New Canadian Drain & Plumbing and we look forward to being of service to you again. Happy Holidays to you and your family!

    Reply created 24 Dec 2009