New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1248)

  • Review from Denise, East York
    Rating: 5 out of 5
    Review left on 5 Apr 2025
    Stop leakage: Unknown problem
    Keivan arrived on time to assess my flooded basement. While he inspected the main drain pipe (scoped), I recorded the video footage on my phone. His explanations were clear and thorough. He checked the pipes that ran under the house (upstream) and in front of the house past the property line (downstream). I was very satisfied with the results of this inspection and could review the video footage and his explanations later on. Thank you for a job well done!
    (Updated on 28 Apr 2025)

    Answer from pro:

    Our team of professionally licensed plumbers do their best to help our customers whenever we are needed, especially during emergencies. We are glad we were able to have Keivan assist you in a professional, honest, and courteous manner. Your comments and recommendations are greatly appreciated. Thank you from New Canadian Drain and Plumbing.

    Reply created 7 Apr 2025
  • Review from Sunita, York, Ontario
    Rating: 5 out of 5
    Review left on 29 Mar 2025
    Install, Replace or Repair Sewer Main: Replacement
    On Sunday night my plumbing backed up because of tree roots and I called around to local plumbers. New Canadian answered and setup an appointment for Monday morning. Danny came out and did a camera inspection and determined that some major work needed to be done to permanently resolve the problem. I was dealing with alot in my personal life that limited me but he was very patient at explaining the situation and how urgent it was in a way that was easy to understand then he and his team went above and beyond to ensure that the job was done right and that their 20 year warranty was good. I was very pleased with how professional, organized and efficient they were. They communicated with me throughout the process too. Space was very limited but they somehow managed to get it done. I'll definitely recommend them to everyone I know. They stood by their word and made sure the job was done right! Thank you so much!

    Answer from pro:

    Our team of dedicated staff work hard to ensure that we deliver the quality services that our customers deserve, and it is rewarding for our staff when we receive great feedback such as yours. It was a pleasure working with you Sunita and we hope that you keep us in mind for any future drain or plumbing needs. Thank you, from our team at New Canadian Drain & Plumbing.

    Reply created 31 Mar 2025
  • Review from RT, East York
    Rating: 5 out of 5
    Review left on 28 Mar 2025
    Install, Replace or Repair Sewer Main: Repair
    Replacement of sump pump with battery backup was done efficiently and effectively. Maintenance of new system was clearly explained. Professional and competent service.

    Answer from pro:

    Thank you for sharing your experience with fellow homeowners. We are pleased to hear that you were satisfied with our efficient workmanship and dedication. Please feel free to contact our office anytime for any future drain or plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continued business with us. Until next time, take care. Thank you from New Canadian Drain and Plumbing.

    Reply created 31 Mar 2025
  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 16 Mar 2025
    Install or repair faucets: Install faucets; 1 faucet

    Answer from pro:

    Thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again in the near future.

    Reply created 17 Mar 2025
  • Review from Warren Haas, Toronto
    Rating: 5 out of 5
    Review left on 10 Mar 2025
    Install, Replace or Repair Sewer Main: Repair
    Very fast and completed the repair well. Tony did a great job.

    Answer from pro:

    Warren, we are glad to hear you are satisfied with Tony’s timely service and appreciate you sharing your experience with others. Please feel free to contact us for any of your future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 11 Mar 2025
  • Review from HomeStars user from Etobicoke
    Rating: 5 out of 5
    Review left on 10 Mar 2025
    Install or renovate foundation: drain camera inspection or other to...
    Thank you, Nima at New Canadian Drain for explaining the situation in terms I could understand. Trust and reputation are everything. So, when you explained why I did not need work done, I asked for your card so that I could refer your trustworthy services. All the best! Laura.

    Answer from pro:

    Thank you for sharing your experience and recommendation with fellow homeowners. We are glad to hear Nima was able to provide friendly and professional service and helpful advice. Our team of licensed professionals do their best to help our customers in any way they can. We look forward to helping you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 10 Mar 2025
  • Review from scott, Toronto
    Rating: 5 out of 5
    Review left on 9 Mar 2025
    Install or repair faucets: Repair faucets; 1 faucet

    Answer from pro:

    Thank you for sharing your feedback with fellow homeowners. We are happy to hear that you are satisfied with BK’s knowledge and expertise. Please feel free to contact our office anytime and we look forward to working with you again. Until next time, take care. Thank you from New Canadian Drain and Plumbing.

    Reply created 10 Mar 2025
  • Review from HomeStars user from Mississauga
    Rating: 5 out of 5
    Review left on 7 Mar 2025
    Repair toilet or toilet flush: Flush not working, Flush is clogged...

    Answer from pro:

    We are happy to hear that Winford lived up to your expectations and resolved your plumbing issue quickly. Please feel free to call us anytime. Thank you from New Canadian Drain and Plumbing.

    Reply created 10 Mar 2025
  • Review from Steve, Toronto
    Rating: 5 out of 5
    Review left on 3 Mar 2025
    Repair toilet or toilet flush: Flush not working
    New Canadian responded when I had a toilet blockage issue and sent a plumber at no charge to ascertain the issue. Weirdly after 2 days of blocking and my attempts (dish detergent, plunger, snake) to clear the problem, the toilet flushed as soon as the plumber arrived… don’t know why when it was not flushing an hour before … thanks for the support and at no charge .. first on my list when we next have a plumbing issue.

    Answer from pro:

    Thank you, Steve, for sharing your experience with fellow homeowners. We appreciate your comments regarding Shendon’s professional service. Our staff do their best to provide the best service possible and it is rewarding when they receive appreciation such as yours. We look forward to being able to assist you with any future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 3 Mar 2025
  • Review from HomeStars user from Etobicoke
    Rating: 5 out of 5
    Review left on 20 Feb 2025
    Stop leakage: Unknown problem
    Volodymyr was quick to respond and was efficient in assessing the issue. He cleaned up the work area to it original state. Thank you New Canadian and Volodymyr

    Answer from pro:

    We are glad to hear you are satisfied with Volodymyr’s timely service and appreciate you sharing your experience with others. Please feel free to contact us for any of your future plumbing issues. Thank you from New Canadian Drain and Plumbing.

    Reply created 20 Feb 2025
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