Carlos
Smooth moving experience
Answer from pro:
Thank you Carlos for your review!
Reply created 23 Aug 2022Rent A Son
Thank you Carlos for your review!
Reply created 23 Aug 2022Thank you Sandy for your review. We are so glad that we could help you out with this move.
Reply created 23 Aug 2022Thank you Jeremy for your review and feedback! We are so glad that you were happy with our service overall. I am sure that it was not your coordinator's intention to dissuade you from using our service but we always want to make sure that we are as clear and upfront about the costs and logistics of moving as we can be. We apologize if this came off as anything other than an attempt to be upfront and transparent with you during the estimation process. To address your point of the 4 hour minimum, we have this charge as a direct result of paying our workers for 4 hours of time if we call them in for a shift. We do not believe that it is fair to pay them less than this amount of time as a minimum for the day. They work very hard as I am sure you can attest to. Having said that, we apologize if this policy did not work for you in your specific set of circumstances. We would like this opportunity to thank you for your business and hope we can work together in the future! Sincerely, Rent-a-Son
Reply created 31 Jan 2022Thank you very much for your feedback! It is greatly appreciated.
Reply created 31 Jan 2022Thank you Deb for your review!
Reply created 31 Jan 2022Thank you Lynda for your feedback! We are so glad that you had such a great experience with us.
Reply created 31 Jan 2022Thanks for your review! It was a pleasure helping you with your move.
Reply created 31 Jan 2022Thank you John for your feedback! Enjoy your new home.
Reply created 31 Jan 2022Thank you Shawn for your review! We appreciate your kind words.
Reply created 31 Jan 2022Thank you Natalee for your review!
Reply created 31 Jan 2022