Safe Tech Alarm Systems And Video Surveillance

Rating: 4.8 out of 5

Safe Tech Alarm Systems And Video Surveillance reviews (1085)

  • Review from Mike
    Rating: 5 out of 5
    Review left on 28 Oct 2021

    Excellent Service

    Always excellent, friendly and fast customer service with SafeTech. Easy to be able to reach them. They call back when they say they will and they make sure you always understand what is happening with your account.

    Answer from pro:

    We understand that everyone has busy schedules and will always maintain fast responsive service.

    Reply created 25 Jan 2022
  • Review from Customer of Safe Tech Alarm Systems And Video Surveillance
    Rating: 5 out of 5
    Review left on 12 Oct 2021

    Feeling of Security

    Reliable, Easy, Friendly Fast Service, affordable. We have been with this company for years, I can not imagine why we would ever switch. We are happy with our service with Safe Tech.

    Answer from pro:

    Thanks for the kind review. We do try hard to address client issues as they arise. Helps when you have enough good trained staff to do the job properly. All the best.

    Reply created 13 Oct 2021
  • Review from Joe Taylor
    Rating: 5 out of 5
    Review left on 12 Sep 2021

    SafeTech Alarms

    Been using SafeTech for years and they have always treated me great. If the alarm goes off they are right on it, and if something is broken they come quick to fix it. Great company, and great customer service. Will continue to be a happy customer of SafeTech Alarms.

    Answer from pro:

    Thanks for the recognition. Clients desire an immediate response to issues that come up. We try to deliver on this expectation. Sean, president of SafeTech.

    Reply created 13 Oct 2021
  • Review from Customer of Safe Tech Alarm Systems And Video Surveillance
    Rating: 5 out of 5
    Review left on 1 Sep 2021

    Good & responsive company

    I have been a customer for a number of years now. we did a reno and had to replace the old panel. I wanted to move my keypad and they did tons of extra work at no additional cost. I had a few false alarms over the years and they have always been very understanding. THey offer good service and their technical staff is competent. I don't know how they compare price wise with others, you may find a better deal but at what cost? service is everything nowadays

    Answer from pro:

    Thank you. I really appreciate you mentioning "service is everything". We at SafeTech could not agree more. We pride ourselves on providing competent and reliable service resulting from 26 years of security hardware / software experience. If people are looking for a qualified and capable company, I think they will find it here and at a good price. Sean O'Leary, President. SafeTech Inc.

    Reply created 1 Sep 2021
  • Review from Customer of Safe Tech Alarm Systems And Video Surveillance
    Rating: 5 out of 5
    Review left on 18 Aug 2021

    Alarm and Outdoor Cameras

    Safetech is a great company. Whenever I call for service they come immediately. Thank you. And every time the alarm is triggered they called. Customer service is so friendly. But my suggestion is if only I can swap to an alarm that I can access thru my phone that would be great. But anyways, overall Safetech is my best option.

    Answer from pro:

    Thank you for your feedback. Please reach out to our Loss Prevention Experts at 416-229-9902 and they will be able to set you up a new security system with smartphone app.

    Reply created 20 Aug 2021
  • Review from Jesus Tuibuen
    Rating: 5 out of 5
    Review left on 17 Aug 2021

    home Alarm

    Its been 12 yrs now with safetech alarm system so far i am very satisfied with the service. One day i try to open the door not disarming to check if how long they call me to verified as if we are ok. not even 1 minute they call us. for this i was satisfied with there service and i am recommend this company to my friends and family.

    Answer from pro:

    Jesus, thank you for your loyalty for the past 12 years. We will always be here for you.

    Reply created 20 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2021

    Home Alarm Monitoring

    I contacted SafeTech regarding taking over monitoring for my home alarm system. As the alarm system was about fours years old, I did not want to incur any costs by installing a new system. I spoke to Sharon at SafeTech. Sharon was polite, friendly and knowledgeable about home alarm systems. She provided the necessary information and followed up with a prompt email the same day. I had contacted two other companies, but they were not as responsive and wanted to install a new system. I decided to go with SafeTech and set up an appointment for the technician to make the change. The technician arrived within the time-window given. He changed the system board and a keypad at no additional cost and tested the system. So far, I'm very satisfied with the service and would recommend SafeTech to anyone looking to change their home alarm monitoring provider.

    Answer from pro:

    Thank you for your positive feedback, Lambros. SafeTech always tries to utilize existing alarm equipment instead of replacing the system in its entirety. We believe in hard-wired alarm systems as it is more reliable that installing a wireless system that will potentially fault due to RF interference. Wireless systems also cost more money over time since many of the sensors will have batteries that need to be replaced. Lambros, it was a pleasure working with you and we are confident that you will be a long time customer!

    Reply created 17 Aug 2021
  • Review from Joanne Gottheil
    Rating: 5 out of 5
    Review left on 6 Aug 2021

    Alarm System monitoring and service

    Safetech's sales representative was respectful, knowledgeable, honest and fair. He did not sell me more than I needed. He was very helpful. Safetech's technicians are knowledgeable, prompt, efficient and polite. They solve every issue and explain things well. Safetech's monitoring station calls promptly if there is an issue, they are clear and easy to understand, they provide good advice, and they provide contact information as needed. Safetech's office staff are polite, helpful and always answer the phone promptly.

    Answer from pro:

    Our loss prevention specialists will always listen and consult with you; together, we will help you make the right choice according to your security requirements. Our field technicians are thorough and will make sure to install the sensors in the right location of your premises, for the best coverage. SafeTech has a well-rounded group of individuals including our ULC monitoring station operators and office staff, who deliver on excellent customer service.

    Reply created 17 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2021

    Alarm Services

    We have been with Safetech for the past 4 years and are happy with their services. Recently we had some issues with the alarm system and the technical support department solved it efficiently. Krutarth was our point of contact technical expert. We highly recommend Safetech Alarms.

    Answer from pro:

    Our technical support agents are ready to assist any of your technical issues from Monday to Friday 8:30AM to 8PM and Saturdays from 11AM to 4PM. Our Tech Support representatives can handle anything from alarm system trouble, access control, or video surveillance. You can rest assured that our technical support agents are ready to tackle the problem. When you contact our tech support team, you will always receive top quality, hassle-free service.

    Reply created 5 Aug 2021
  • Review from Andrei Nistor
    Rating: 5 out of 5
    Review left on 28 Jul 2021

    Strongly Recommend!

    Great service, very responsive to our needs, always helpful in answering questions, and very effective alarm services that have never disappointed! Look no further for all of your alarm and surveillance needs.

    Answer from pro:

    Thank you for your positive feedback. SafeTech is a full security company that delivers on multiple services including residential and commercial alarm system and monitoring, CCTV Surveillance cameras, Window bars, Locksmith services, etc. If anyone is looking for security services, please reach out to our Loss Prevention Specialists and they will be happy to work with you and your needs.

    Reply created 30 Jul 2021
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