Safe Tech Alarm Systems And Video Surveillance reviews (1085)

We've been with Safetech for a number of years now and have always been impressed with them. If we have any issues the call from the Call Center is prompt, and any new hardware additions or changes to our set up have been dealt with well and professionally. I would recommend Safetech (Sharon is excellent, and Andrew is a very good technician), and in fact when I recently moved we transferred them across to our new house.

Safetech has provided me and my family a reliable and effective service for many years. I especially value their responsive client services personnel who have helped address my concerns in a timely and effective manner. Safetech knows security and has provided options to fit our security needs. Most importantly, they have demonstrated to me over the years that they continue to value their customers!

I am a satisfied SafeTech customer and recommend to anyone who wants good quality service for affordable price. Thank you SafeTech for providing me with piece of mind, great service and friendly/knowledgeable customer support.

Have been a customer for over 7 years without any issues or complaints. Contacted customer service to schedule a move and Sharon Liao was very helpful in ensuring a seamless and smooth transition.

SafeTech is obviously a company that prides itself on superior customer service! I switched to SafeTech from another alarm company because I wasn't happy with that company's monitoring service. Not only did I get more attentive and accurate monitoring, but I also got a lot of advice on equipment, superior equipment servicing and a cost savings to boot! When I moved, I did not hesitate to ask SafeTech to install an alarm system at my new house. I also asked SafeTech to re-key my locks. I have been very happy with SafeTech. I would recommend SafeTech to anyone who is looking for better home security.

1. Great product and super fast service 2. Hassle free and professional installation 3. Excellent after sales service 4. Affordable pricing 5. Well trained professional staff 6. Convenient mobile security guard service 7. They reffered us to Rogers, and we received an excellent deal because we were referred by safe-tech.

I had been a customer for 11 years and for the last 5 yeas had repeated problems with the company not calling when the alarm went off. I reached a breaking point when over a 6 month period not only would the technicians not show up for booked paid appointments no one with any authority to do anything would return my phone calls or emails. I was asked to write a detailed email outlining specific issues to someone in senior management and he never followed up or even discussed it with superiors as every time I brought it up with anyone they had no idea what I was talking about. When I finally cancelled my account no one even acknowledged receiving the email for cancellation or that I had also told two different people over the phone I was cancelling the account. Further more the person I spoke with two months after cancelling seemed surprised I did not want to discuss rectifying the situation when no one would discuss it with me for 6 months. The cost is approximately what I spent with the company on their services over a 5 year period but does not include having to reinstall fire rated doors which the technician drilled through the fire safety rating and therefore no longer passed inspection on the renovation at my store.

I have been a customer for 3 years and have had very satisfactory service during that time. The technicians who installed the equipment in my home were knowledgeable and provided helpful suggestions. There have been times during the past 3 years when our alarm was triggered and I especially appreciated that the company called me first to confirm whether it was a valid alarm or an error. This has saved me from having a false alarm report. The office staff is very friendly and very prompt in responding to you. The company seems to be well managed and is professional in all its aspects. I have no hesitation in recommending Safe-Tech Alarms.

Our business has been with Safe-Tech Alarm Systems for the past 10 years. Affordable prices and excellent customer service. Have not found any fault with Safe-Tech to date and don't expect to. A+!!!

Thank you SafeTech for your reliable service. We are very happy with the alarm system that was installed in our home and the quality of the service we received. A special thank you to Sam, Andrew, and Shahin for making the process as easy as possible and for making sure all our needs were met. We look forward to doing business with you in the future.