Safe Tech Alarm Systems And Video Surveillance reviews (1085)

My wife and I moved into our new home a year ago and we had been thinking of getting a security system for some time. When we took a look at the security system providers on the market it became obvious that Safe Tech was an affordable, effective and reliable provider. From the quoting process to the day of the installation our desired requirements for the system were verified and carried out with professionalism and a helpful attitude. I would highly recommend Safe Tech to anyone looking for a home security system that will serve to protect the home they cherish.

Overall, we are very satisfied with the service that SafeTech is providing. When we accidentally set off the alarm, the response is very quick which puts my mind at ease if the alarm were to go off in a real incident.

I had a wonderful experience with SafeTech and would recommend them to my friends. Because of my busy schedule they were very accommodating in setting up the whole process through e-mail which was very helpful. The installers who came in were great and friendly and kept me in the loop of what they were doing. Truly a great experience!

I came to know about SafeTech from one of my friend. I called their office for an alarm system quote and my call was answered right away. From the office staffs to technicians, all seemed very knowledgeable and friendly. We are happy with SafeTech’s service and wish them all the best.

After doing a lot of research and seeing the overwhelming positive reviews, I switched my household to a Safetech alarm system over two years ago. I was immediately impressed by the friendly and professional representatives at Safetech, who were able to confidently answer all my questions about the functions of my new system. Their prices are industry-best in Calgary and the customer service is second to none. I'm a very satisfied customer!

Safetech has provided my family with a peace of mind of protection.The quick response by the dispatchers when the alarm goes off assures me that the Safetech is a reliable provider when a real emergency arises.I highly recommend Safetech for anyone who is looking for an alarm system provider who is reliable and affordable.

We signed up with Safetech about three years ago. Installation was completed on time and professionally. All dealings with SafeTech have been highly satisfactory.Would highly recommend Safetech to friends, family and business acquaintances.

I have been with safetech for over 5 years now and I can say I have never had any issue with Safe Tech and anytime I have required any information or had to call them they are always very helpful and respectful. I would recommend them over and over again.

Based on Home Star reviews I arranged for the installation of an alarm system with SafeTech. I am dissatisfied for the following reasons. The window sticker sends the caller to the administrative office rather than the monitoring centre. If someone observes a problem, they should have direct contact with monitoring. The administrative office keeps business hours so is useless outside this time. Similarly, you can not reach tech support on Sundays nor outside of fixed hours. If you live outside the metro area they do not have service personnel available. My request for service included one and one-half hour of travel time each way. When I asked to speak to a manager regarding the cancellation of my contract after two years because of the lack of service staff, they refused to speak to me. Finally I find their marketing plan offensive. I will quote from the email I received: "Write and send us a review about your experiences with SafeTech and if we use your review in our online marketing efforts you will receive a $20 Tim Horton Gift Certificate". The fact they can choose to exclude a review makes the whole process suspect.

My wife and I recently purchased a home with an existing alarm setup. I was trying to set the alarm with the previous alarm service provider, who’s also well-known in the industry, however the process was terribly slow and their reps. were unresponsive. I looked up on Homestars and found Safetech. With just an email to start the process, Sharon, who's been extremely responsive - replies faster than you can hit the send button, have been very helpful throughout the process. She’s also very knowledgeable about the products. Without hesitation, I signed up with their service. The technician accommodated to my schedule and was quick and thorough with the install and setup process – including thorough explanation on how to use the system. Also, calling technical support for additional setup, the representative was thorough and patient in configuring the new features. All I can say is, I'm a happy new home owner, knowing that SafeTech will reliably monitor my home, and have the customer service and technical support to back me up. They are on their A+ game! :)