We called Pesticon in a panic when we suspected we had bed bugs. They came over two hours later and began the first treatment right away which was extremely effective. Between the first and second treatment we called them several times with a million questions. Our technician G. Patel was patient, kind, knowledgeable, comforting and always accessible. When we called the office, staff who picked up the phone were always there to answer our questions and give us advice. The information online about bed bugs causes hysteria and paranoia. G. told us what was fact and what was fiction and never made us feel silly. We listened to every piece of advice he had and so far, we are problem free. Their six month guarantee gives us comfort and confidence. I would recommend them to my mother, my daughter and my closest friends. Pesticon, thank you from the bottom of our hearts.