Toronto Rug Cleaning reviews (535)

Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Oct 2017
Area rug cleaning
Fantastic service and job well done! Ben was a pleasure to deal with, explained the process and was very knowledgeable about the rug heritage. He personally picked up and dropped off the rug - along with some delicious pistachios!
Answer from pro:
Thank you for taking the time to write such kind words about us. Very much appreciated!. Please feel free to contact us at anytime with questions or concerns you might have regarding your rugs. Kind Regards, Ben/TRC
Reply created 12 Oct 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Oct 2017
persian rug cleaning
Ben of Toronto Rug Cleaning is an absolute gem. My dog came back into the house last week after a little run-in with a skunk and decided to roll around to get the smell off on a section of all 5 of my area rugs - ALL of them. So here I have 5 expensive rugs (with lots of dog hair)- and skunk smell. Ben didn't say a word, just bundled the rugs into his truck and even gave me a gift of some delicious pistachios . A week later all 5 rugs came back looking literally like new- I could hardly believe it. Looking and SMELLING great! I'm not even sure I want to know how he did it but I'm just happy to have everything normal again. The cost was very reasonable, the work was incredible and the service was perfect. Just call him!
Answer from pro:
Thank you so very much Tracy for taking the time to write such an awesome review for our company. Very much appreciated!. Glad to hear that everything is back to normal again!. If you ever have any questions or concerns regarding your rugs please don't hesitate to contact us. Kind Regards, Ben/TRC
Reply created 12 Oct 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 4 Oct 2017
Area rug cleaning and new purchase
We started with a quest to clean two area rugs. We ended up with clean rugs, a complimentary new area rug consult, and a beautiful and unique new area rug for our home. A gift of time and expertise. A friendly and enjoyable experience overall. Thank you.
Answer from pro:
Thank you Wendy for taking the time to write a review for our company. Very much appreciated!. Please feel free to contact us with any questions or concerns you might have regarding your rugs at anytime. Kind Regards, Ben/TRC
Reply created 5 Oct 2017
Review from jb Leaside
Rating: 5 out of 5
Review left on 27 Sep 2017
Area Rug Cleaning
Ben was extremely helpful from the first phone call. He was also very accommodating when making the appointment. He arrived and moved furniture to remove the carpet that he was taking to be cleaned. At the same time, he explained what he would do to treat the carpet and how it would be cleaned. He followed up to arrange the return of the carpet as promised. As promised, Toronto Rug Cleaning returned a carpet that was thoroughly cleaned and looked amazing! It was a pleasure to work with Ben and his son. They were extremely professional. I would not hesitate to use them again and recommend their service. Thank you!
Answer from pro:
Thanks so much for your wonderful review You are the best !
Reply created 2 Mar 2018
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Sep 2017
Rug cleaning and repair, sale of new rug
I contacted Toronto Rug Cleaning as a last resort, worried we may have to part with our rugs due to our son's allergies. Ben responded warmly and promptly, reassuring me they would be properly restored. Ben's knowledge of the origin of our carpets was extensive and he cared about them like relatives of his family. Our rugs returned looking bright and feeling plush with the generous addition of under padding. In the process Ben sold us a Persian Gabbeh for our living room that we all adore. Ben clearly has an eye for interior design and loves what he does. Toronto Rug Cleaning did more than clean our rugs, they breathed new life into our home. Thank you!
Answer from pro:
Thank you so much Lara for taking the time to write such a lovely review for our company. Very much appreciated!. Please feel free to contact us at anytime with questions or concerns you might have regarding your rugs. Kind Regards, Ben/TRC
Reply created 27 Sep 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Sep 2017
Rug cleaning
Ben and son were awesome and did a fabulous job. I will use them again.
Answer from pro:
Thank you Sheila for taking the time to write a review for our company. Very much appreciated!. Please don't hesitate to contact us with any questions or concerns you might have regarding your rugs. Kind Regards, Ben/TRC
Reply created 27 Sep 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Sep 2017
Rug purchase
Fantastic service and beautiful product. Perfection. Would recommend their services to anyone looking for any type of rug or carpet cleaning and sales.
Answer from pro:
Thank you so much Christopher for taking the time to write a review for our company. Very much appreciated!. Please feel free to contact us at anytime with questions or concerns you might have regarding your rugs. Kind Regards, Ben/TRC
Reply created 27 Sep 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Sep 2017
Rug Cleaning and rug purchase
Ben is a true pleasure to work with. He is professional and knowledgeable, a reputable individual who knows fine rugs better than anyone. I will certainly use his services again in the future.
Answer from pro:
Thank you Hans for taking the time to write such an awesome review. Very much appreciated!. Please don't hesitate to contact us at anytime should you have any questions or concerns regarding your rugs. Kind Regards, Ben/TRC
Reply created 17 Sep 2017
Review from Karen- Beaches
Rating: 5 out of 5
Review left on 17 Sep 2017
Rug cleaning and repair
Ben was great. He treats all rugs as if they were human, providing their history and their state of repairs without missing a beat. We will certainly call him again.
Answer from pro:
Hi Karen Thanks so much for your wonderful review I always do my best Thanks Ben
Reply created 30 Nov 2017
Review from HomeOwner
Rating: 5 out of 5
Review left on 14 Sep 2017
Moth infested rug
Professional, honest and passionate service. They make you feel like family. Thanks for the pistachios!!
Answer from pro:
Thank you so much for taking the time to write a review for our company. Very much appreciated!. Please feel free to contact us at anytime with questions or concerns you might have regarding your rugs. Hope you are enjoying the pistachios.. Kind Regards, Ben/TRC
Reply created 17 Sep 2017