Toronto Rug Cleaning

Rating: 5 out of 5

Toronto Rug Cleaning reviews (535)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2015

    carpet cleaning

    picked up, dropped off carpet. hassle free. classy gentleman, with great customer service. Was on time, was fair in his assessment, his quote, and delivered on the service, as my carpet came back clean, and looking brand new.

    Answer from pro:

    Thank you Matt for taking the time to write a review for our company. Very much appreciated!. Feel free to contact us with any questions or concerns you might have regarding your rugs at anytime in the future. Kind Regards, Ben/TRC

    Reply created 22 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jun 2015

    Rug Cleaning

    Our cat is a bit neurotic and when bored, licks its paws until they bleed. We had been away and when we returned my beautiful silk taupe and white rug had numerous blood stains. I thought for sure it would never be the same. I called TRC and a wonderful man (Ben) came, explained he could clean it, the process he would use, and provided amazing customer service. The rug came back looking brand new. I would recommend TRC for all types of rug cleaning.

    Answer from pro:

    Thank you so much Judy for taking the time to write a review for our company. Very much appreciated!. please dont hesitate to contact us with any questions or concerns you might have regarding your rugs in the future. Kind Regards, Ben/TRC

    Reply created 22 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2015

    rug

    I called Toronto Rug Cleaning in a panic after getting a stain on my new rug that I made worse by trying to fix it myself. Ben was empathetic, personable and knowledgable and came to take care of the problem immediately, which reduced my anxiety. He took wonderful care of my rug and delivered it back in place ahead of schedule. Thank you!

    Answer from pro:

    Thank you so much Susan for taking the time to write a review for our company.Very much appreciated!. Please feel free to contact us with any questions or concerns you might have regarding your rugs in the future. Kind Regards, Ben/TRC

    Reply created 22 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2015

    Area rug cleaning

    With Toronto Rug Cleaning service, you get MORE than just a clean rug. For anyone wishing to experience Supreme Customer Service and a passionate owner who takes pride to explain how the job will be done and to set your expectations, I would highly recommend TRC for great results. As my daughter tells her friends on Facebook, “What started as just a regular old Wednesday, turned out to be a surprisingly special one. My mom had asked for a quote on how much to get her living room and dining room carpets cleaned. So when the guy (Ben) came to check them out, he saw that I was in a wheelchair and started telling me how much that touched him. After the appointment was finished, he's like, "hold on a second.." and he comes back into the house, rolls out under-padding and places this absolutely beautiful, hand-made carpet on it. He looks at me and he says "I'd like you to have this." Ben’s quote to do the job was competitive, and a week later he brought back both the area rugs and laid them out - looking absolutely new & fabulous! The experience of meeting this wonderful professional has touched both myself and my daughter, and the memory will last a lifetime.

    Answer from pro:

    Thank you so very much to you Maureen for taking the time to write such an amazing review for our company. Very much appreciated!. Wow, I am touched to read how your lovely daughter mentioned me on her Facebook!. Please don't hesitate to contact us with any questions or concerns you might have regarding your rugs in the future. Kind Regards, Ben/TRC

    Reply created 2 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2015

    Two Rugs to be cleaned

    My large Persian rug and smaller Turkish rug needed cleaning. The Persian rug had suffered from a bad cleaning experience which messed up the pile. Thanks to Ben both rugs are now sparkling clean and showing their true beautiful colours. As well the Persian rug has its softness restored...wonderful. Dealing with Ben and his son is a pleasure-they give that rare thing - true customer service and satisfaction and take pride in their craft.

    Answer from pro:

    Thank you so much Maggie for taking the time to write such a lovely review for our company. Very much appreciated!. Please don't hesitate to contact us at anytime with any questions or concerns you might have regarding your rugs in the future. Kind Regards, Ben/TRC

    Reply created 29 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2015

    Rug Cleaning

    Ben was fantastic! He picked up the rug and cleaned it quicker than he promised. It looked brand new! I also mentioned to him that I was looking for a new antique style persian rug and he immediately understand what I wanted and texted me a few ones he had, and even brought one to look at when he dropped off my rug. Really exceptional service from Ben and his son!

    Answer from pro:

    Thank you so much Brittany for taking the time to write such a great review for our company. Very much appreciated!. Please don't hesitate to contact us with any questions or concerns you might have regarding your rugs in the future. Kind Regards, Ben/TRC

    Reply created 15 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2015

    Rug cleaning

    What an amazing job Ben did in cleaning our prized Tibetan rug. I was skeptical at first in how clean our 15 year old rug would actually get, but Ben has returned it to us in like new condition. Without a doubt, Ben and his team at TRC are the best in the business. I wouldn't trust anyone else with my rug cleaning. Thank-you TRC, I am a customer for life!

    Answer from pro:

    Thank you so much Ronald for taking the time to write such an amazing review for our company. Very much appreciated!.We look forward to serving you at anytime in the future. Kind Regards, Ben/TRC

    Reply created 15 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2015

    carpet cleaning

    A carpet we thought beyond saving, but serving a very specific function. TRG came through with flying colours! We were both amazed and relieved, as a replacement would have been difficult and costly. But the highlight of the experience was meeting & dealing with Ben (owner). We could not have imagined dealing with a more personable & knowledgeable individual. He went out of his way in understanding our situation and displayed - in a very concrete way - a generosity of spirit and kindness extremely rare in today's marketplace. We will be forever grateful and would not hesitate to recommend his services.

    Answer from pro:

    Thank you so much Greg for taking the time to write such an amazing review about our company. Very much appreciated!, and very happy you were pleased!. Feel free to contact us with any questions or concerns you might have in the future regarding your rugs. Kind Regards, Ben/TRC

    Reply created 13 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2015

    Rug Cleaning

    It was to be just a rug cleaning service - but it turned into quite a memorable experience. Ben (the owner) who is the nicest person, delivered an exceptional service. Rugs are like new and pick-up and delivery service accommodated our time table. Ben took time to explain the cleaning process and shared some amazing information about rugs, places they come from, fibers and ways to make them... it was fascinating! Thank you Ben! We will recommend your company to all our friends.

    Answer from pro:

    Thank you so much Abigael the pleasure was all mine!.I appreciate very much you taking the time to write such an amazing review for me and my company!.Please feel free to contact us at anytime if you have any questions or concerns regarding your rugs. Kind Regards, Ben/TRC

    Reply created 13 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2015

    Rug cleaning

    So pleased with Toronto Rug Cleaning! They made my Chinese carpet look and smell like new again! Extremely pleased with the result and would highly recommend Ben. First rate job!

    Answer from pro:

    Thank you so much Marlene for taking the time to write such a lovely review for our company. Very much appreciated!. Please don't hesitate to contact us with any questions or concerns you might have regarding your rugs in the future. Kind Regards, Ben/TRC

    Reply created 13 May 2015