Great Northern Insulation

Rating: 4.8 out of 5

Great Northern Insulation reviews (934)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2020

    Attic insulation

    Joel and Gabe arrived a bit early to insulate our attic. They put down plastic and removed their boots, were pleasant, worked quickly and cleaned up after themselves. I would recommend them for a job well done with minimum interruption to your household.

    Answer from pro:

    Thank you Njahns for taking the time to write us, such a great review. We're so happy you had such great experience on your install and We'll be sure to tell the crew on the wonderful job they did. Thank you for choosing Great Northern Insulation for your Install needs.

    Reply created 22 Apr 2020
  • Review from Customer of Great Northern Insulation
    Rating: 5 out of 5
    Review left on 14 Mar 2020

    Insulation top-up

    My daughter knew I was considering getting more insulation, and recommended GNI to me as she was very happy with the work they did for her. Rob came out and did the estimate. He was pleasant and professional; a very good first impression for the company. When the guys came out to do the work they were on time, efficient and again, very professional. They also did a great job on clean-up. I'd hire this company again anytime.

    Answer from pro:

    Thank you so much for taking the time to write us, such a great review. We're so happy you had such great experience on your install and We'll be sure to share this with the crew. Thank you for choosing Great Northern Insulation for your Install needs.

    Reply created 22 Apr 2020
  • Review from Eric Hart
    Rating: 5 out of 5
    Review left on 13 Mar 2020

    Great Company and installers !!

    I submitted a request for a quote and Angelo got right back to me. The quoting system is very slick and easy to use !! This morning I had my attic topped up. Brian and Rob were great !! They were perfectly on time and very courteous. They used drop sheets and cardboard on corners so the hose would not scratch anything. They also cleaned up when they were done... Give these guys a raise, they deserve it. I highly recommend GNI...

    Answer from pro:

    Thank you Eric for taking the time to write us, such a great review. We're so happy you had such great experience from start to finish. We'll be sure to tell the crew on the wonderful job they did. Thank you for choosing Great Northern Insulation for your Install needs.

    Reply created 22 Apr 2020
  • Review from Laura Neil
    Rating: 5 out of 5
    Review left on 11 Mar 2020

    Attic Insulation

    Sean, Bill and Phil were very professional and efficient. They worked quickly to get the job done, with minimal disruption to my daily routine. They arrived on time as scheduled, and immediately identified themselves. Provided an explanation of what would be done. Cleaned up afterwards, leaving no trace that they were even here.

    Answer from pro:

    Thank you Laura for taking the time to write us, such a great review. We're so happy you had such great experience on your install and We'll be sure to tell the crew on the wonderful job they did. Thank you for choosing Great Northern Insulation for your Install needs.

    Reply created 30 Mar 2020
  • Review from Customer of Great Northern Insulation
    Rating: 5 out of 5
    Review left on 11 Mar 2020

    Sun-porch

    Great customer support Eric was a beauty!! love the work well done. They were fast and efficent, cleaned up after completeing the spraying. Qoute was submitted with tons of proffessionalism.

    Answer from pro:

    Thank you for taking the time to write us. Eric is great isn't he! We're so happy you had such great experience on your install and we hope you're already started noticing a difference in the temperature of your home. Thank you for choosing Great Northern Insulation for your install needs.

    Reply created 30 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Mar 2020

    Attic Insulation

    Following an energy usage audit of my home I discovered the insulation value in my attic was R25. A family member recommended Great Northern Insulation Contracting Ltd. whom I contacted to arrange an inspection and a quotation to increase the rating to R60. The installation was completed during the following week. I highly recommend Great Northern.The company and their staff were a pleasure to work with.

    Answer from pro:

    Morning Neil. Taking the time to write us. What a great review! We're so happy you had such great experience on your install and we hope you're already started noticing a difference in the temperature of your home. Thank you for choosing Great Northern Insulation for your Install needs.

    Reply created 30 Mar 2020
  • Review from Balwinderjit Singh
    Rating: 5 out of 5
    Review left on 8 Mar 2020

    No more moisture

    Very good service and the quality of the job was good, I was getting a liter of moisture being captured by my de-himidifier. In my cold room. Afterwards there was no moisture build up as the closed foam insulation did the job.

    Answer from pro:

    Thank you Balwinderjit for taking the time to write us. We're thrilled to see that you're already started noticing a difference with the moisture in your home... or we should say lack there of now! Thank you for choosing Great Northern Insulation for your Install needs.

    Reply created 30 Mar 2020
  • Review from Sam Avarello
    Rating: 5 out of 5
    Review left on 6 Mar 2020

    Attic Insulation and air sealing

    We had work done to different homes in the past week. In the most recent installation. the team of 2 (Sean and Craig) arrived a little early and asked politely if it was ok to start ahead of the scheduled start time which was appreciated. The job was done professionally and quickly. Both of them made sure to lay plastic over the hardwood floors especially since it had just snowed during the day. At the each job, they cleaned up and left the home tidy. Both jobs were completed professionally and I would recommend this company

    Answer from pro:

    Thank you Sam for taking the time to write us. We're so happy you had such great experience on your install and with the crew. We'll be sure to share your review with the team! We hope you're already started noticing a difference in the temperature of your home. Thank you for choosing Great Northern Insulation for your Install needs.

    Reply created 30 Mar 2020
  • Review from Catherine Cabral-Marotta
    Rating: 1 out of 5
    Review left on 29 Feb 2020

    Unsafe practices and horrible customer service

    We had work done by this company for our home addition. They missed some areas and had to return to complete in order for inspector approval. They came in and insisted the remaining spray foam could be completed WITH MYSELF AND MY TWO YEAR OLD DAUGHTER IN THE NEXT ROOM. Their own employees state you should be off the premises for 24 hours after installation. Have called to discuss the matter EIGHT TIMES in the last few weeks and NO ONE HAS CALLED BACK. I would NOT recommend this company, clearly safety is overrated.

    Answer from pro:

    Morning, Let me start off by send you our sincere apologies for the lack of communication on our team's part. We take so much pride in our work and from the sounds of your experience we did not meet the mark. I would like to help solve this and ask if you could email me by sending your contact details to Customerexperience@gni.ca I will follow up and see what has happened, Also why no one has gotten in touch with you? Hopefully talk soon, Lindsay - Customer Service Manager

    Reply created 4 Mar 2020
  • Review from Customer of Great Northern Insulation
    Rating: 5 out of 5
    Review left on 25 Feb 2020

    Home energy retrofit insulation installation

    The team showed up on time, worked professionally and did a good job. I would recommend the team for your retrofit installation needs. They cleaned up after themselves and were careful not to mess up our carpets with their boots while they were here.

    Answer from pro:

    What a fantastic review! Thank you for taking the time to write us. We're so happy you had such great experience on the time of your install. We'll make sure to tell the crew on the great work that they did! Thank you for choosing Great Northern Insulation again for your Install needs.

    Reply created 4 Mar 2020
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