Derek Strand
Rating: 5 out of 5
I am HAPPY I chose Adanac Roofing and Gutters!
My 25 year old cedar shake roof was coming due to be replaced, my hidden gutter membranes were leaking, and there was quite a bit of rot in the facia. I contacted Adanac Roofing and Gutters to get one of my quotes. Long story short of this review, even though they weren't the cheapest price, I am HAPPY I chose Adanac to repair my roof. From my pleasant interaction with Dan over the phone, to Cody's visit to price the job, to working with the roofing crew on-sight, to now enjoying a beautifully built roof, my experience with Adanac was a positive one. The owners, Dan and Cody, were very helpful. They gave considerable time to advising me on the scope of work, suggesting materials and actions to take, answer my questions, and deliver samples. I never felt pressured (even after 2 separate quotes from Cody) and they listened to my needs and followed through with my requests. As the facia on the roof had considerable rot, I wanted to replace all of the wood. I worried about the quality of carpentry I would get with a roofing company. I requested the best crew Adanac could provide me. Cody promised his best and he delivered. Mardo (the foreman) and the rest of the crew (Matt, Jay, Adam, etc.) did an excellent job! Mardo and Matt worked together to make nice mitred cuts on the facia and used caulking in combination with nails (personal customer request) to make strong, tight facia corners. They went the extra mile to deliver custom workmanship at my request that met my expectations. The whole crew was personable, friendly, kind, trustworthy, and showed integrity to complete the job to my specifications. They listened to my concerns and delivered a product that I was happy with. The crew was professional (I heard no derogatory comments or f-words) and the property was cleaned up at the end of each day. I decided to paint the facia myself and worked along side the crew. I enjoyed being around the crew. They're a nice bunch of guys and they took pride in doing well for the customer. They were never rude and always available to answer my questions or concerns and attend to & fix deficiencies. Ensuring the customer is happy seemed to be something the whole company took pride in. Thank you Adanac for making my re-roofing experience a pleasant one. Without hesitation, I will recommend Adanac Roofing and Gutters to my neighbours and friends.
Answer from pro:
Hi Derek. Wow that has to be one of our best reviews .Thanks for your business and for taking your time to write such a wonderful review it means a lot to us here at Adanac that every customer is 100 % happy on choosing us as there roofing contractor. We have built this company on referrals and we like to think we are taking the fear out of hiring a roofing contractor. Thanks again Dan Marr Adanac Roofing and Gutters.
Reply created 7 Sep 2021