Knight Plumbing, Heating And Air Conditioning Ltd reviews (1361)

The true measure of a company is not only based on how well they work but on how they respond to problems or customer concerns. We just had 2 outdoor faucets replaced and the job seemed to go well, the plumber was quite efficient. However, the next day we found that the water line leading to one of the repaired faucets was leaking and dripping through our garage ceiling. The plumber came back out and judged that the area of pipe he worked on wasnt leaking therefore he wasnt responsible for the part that was. Further, he would charge us at least another $400 to fix the new leak. This pipe has never leaked before and to me it clearly started leaking due to the work of the plumber. I spoke with Jason (?supervisor) to discuss the issue and he was also unrelenting stating its an old pipe and the leak had nothing to do with the work they did. That is outrageous. The leak cant be a coincidence and clearly is related to their work. Jason was unapologetic, unmoved, and really uninterested in providing the level of customer service their website boasts about. 100% guarantee on workmanship is clearly not upheld when the unexpected occurs. They didnt even try to come up with a solution that could work for both of us. Just denied responsibility. If Im to pay even more money for this leak it certainly wont be with Knight Plumbing.

Outstanding ! Quick friendly knowledgeable service . Excellent disposition and representative of your organization. Will recommend to others .

The company was able to send a service person the same day I called. He was prompt, professional and explained my problem very well including showing me a picture. He offered me 2 solutions and I was able to make a decision very easily based on his explanations

Geoff and Andrew did a great job installing two new water heaters, a recirculating pump, and a few other minor plumbing repairs. They were very prompt and didnt leave until everything was inspected for proper operation.

Knight Plumbing made a very challenging install look easy. From the electrical to the installers I found all the staff to be very knowledgeable and courteous. I would recommend Knight to anyone considering services for plumbing and heating.

Called Knight to install my 84 year-old fathers new Bosch dishwasher after the store service failed to contact us for more than a week since the appliance was delivered! I filled out Knights online request form and they phoned back within a couple hours. Service was booked for two days later and the they arrived early, and had everything installed and working within 20 minutes. Price was fair and as quoted. Would call Knight again and highly recommend them for all your plumbing needs!

We have spent the past 6 weeks trying to get a revised quote and stating that we would like to proceed on the work but no matter how many times we contact Knight we have not heard anything back. We have called, we have heard let me get back to you over and over. We have emailed many times and we never get a response. Then today, I get a text asking for a review of the work.

Kraig and Karl installed our new air conditioner. They were on time, knowledgeable, and professional in all respects. They went through the install at the end of the day and answered all questions asked. I would recommend Knight plumbing for future work.

Excellent service, very professional and prompt.I would use them again for any of my plumbing needs

Nice people!! Great help and efficient! On-site well done he was very polite and tall. He took his time and did the job right!!