Knight Plumbing, Heating And Air Conditioning Ltd

Rating: 4.8 out of 5

Knight Plumbing, Heating And Air Conditioning Ltd reviews (1361)

  • Review from HomeStars user from Strathmore
    Rating: 5 out of 5
    Review left on 25 Mar 2026

    Answer from pro:

    Thank you for the 5-star rating! It means a lot to our team at Knight Plumbing, Heating and Air Conditioning. We appreciate the opportunity to assist and are glad you had a positive experience.

    Reply created 25 Mar 2026
  • Review from Amanda, Calgary, Alberta
    Rating: 5 out of 5
    Review left on 15 Mar 2026

    Answer from pro:

    Thank you for the 5-star rating, Amanda! From all of us at Knight Plumbing, Heating & Air Conditioning, we truly appreciate your support. It means a lot to know you had a positive experience with our team.

    Reply created 21 Mar 2026
  • Review from Patrick Scott, Calgary, Alberta
    Rating: 2 out of 5
    Review left on 11 Mar 2026
    Install or repair bathroom fixtures: Repair; Toilet
    Initially, this would have been five stars. Now, it's 2 or 3. The techs arrived last Sunday and fixed one of the toilet faults. For the other toilet, I opted to replace it. The tech told me he would advise the office who would then contact me to set up an appointment. It's now Wednesday, and I haven't heard from the office, even after prompting them with an email this morning. The techs were great. The back office? Not so much. At this point, I will likely seek other options.

    Answer from pro:

    Hi Patrick, thank you for sharing your feedback. We are glad to hear the technicians were helpful during the visit. We are sorry to hear about the delay in communication from the office and understand how frustrating that can be. Your comments have been noted and shared with the team. We appreciate you bringing this to our attention.

    Reply created 14 Mar 2026
  • Review from Alana Mazurek , Calgary, Alberta
    Rating: 4 out of 5
    Review left on 11 Feb 2026

    Answer from pro:

    Thanks so much for the 4 stars, Alan! We are glad you chose Knight Plumbing and truly appreciate your support. Please let us know if there is anything more we can do for you in the future.

    Reply created 14 Feb 2026
  • Review from Rayna Young, Calgary, Alberta
    Rating: 5 out of 5
    Review left on 21 Dec 2025
    Unclog drain and sewage pipes: Various drains are making noise or a...
    They did not try to incur more expenses by selling. He absolutely put my mind at ease and asked if I had any more questions while he was there. I was very happy with his professionalism.

    Answer from pro:

    Thank you for sharing your experience with us. We are happy to hear that our technician was professional, transparent, and took the time to answer your questions. Putting customers at ease is very important to us, and we truly appreciate your kind words and support.

    Reply created 25 Dec 2025
  • Review from Garth j tansey, Calgary, Alberta
    Rating: 2 out of 5
    Review left on 10 Dec 2025
    Install, Replace or Repair Sewer Main: Repair
    Got me booked quick. Sent a guy not prepared with proper gear who couldn’t finish. Booked another, waited 7hrs to find out they messed up booking. Finished well next day.

    Answer from pro:

    Hi Garth, thank you for sharing your experience with us. I am sorry for the delays and the inconvenience you went through. That is not the smooth service we aim to provide. Our management team will reach out to review everything with you and make sure your concerns are fully addressed. We truly hope we can turn this into a better experience for you. If there is anything else you would like to discuss in the meantime, please feel free to reach out. We are here to help.

    Reply created 12 Dec 2025
  • Review from HomeStars user from Calgary, Alberta
    Rating: 5 out of 5
    Review left on 8 Dec 2025
    Repair or maintain floor heating: Repairing
    Some times there is a mis-step or a glitch in the lines of communication. It happens. Despite an error, Knight Plumbing/Heating/Ari Con. owned it. They have responded and have agreed to correct the issue. Honest? For me ....the summit of good business practices is how a business responds to fix a complaint....these guys did so in spades. Well done. and thank you.
    (Updated on 12 Dec 2025)

    Answer from pro:

    Thank you so much for your updated feedback. We are glad to hear things were clarified and that the experience moved in a better direction for you. We truly appreciate the chance to work with you and your kind words mean a lot to our team. If you ever need anything in the future, please feel free to reach out.

    Reply edited 12 Dec 2025
  • Review from HomeStars user from Calgary, Alberta
    Rating: 3 out of 5
    Review left on 8 Dec 2025

    Answer from pro:

    Hi, thanks for sharing your feedback. I am sorry to hear things did not land the way they should have. Our management team will reach out to review everything with you and see how we can turn this into a 5 star experience. If you have any other concerns in the meantime, please feel free to reach out. We are here to help and want to make things right for you.

    Reply created 12 Dec 2025