Knight Plumbing, Heating And Air Conditioning Ltd reviews (1361)

Review from HomeStars user from Calgary, Alberta
Rating: 2 out of 5
Review left on 17 Jul 2025
Install or replace airconditioning: New installation; 1 unit
Answer from pro:
Hi there, we're sorry to hear about your experience. Please feel free to reach out through your HomeStars account or contact our company directly, we’d appreciate the chance to make things right.
Reply created 19 Jul 2025
Review from Qasim Mian, Calgary, Alberta
Rating: 5 out of 5
Review left on 13 Jul 2025
Put up lighting: 1 Light point
Answer from pro:
Grateful for your support and trust in us. Looking forward to serving you again!
Reply created 19 Jul 2025
Review from Sheldon, Calgary, Alberta
Rating: 5 out of 5
Review left on 3 Jul 2025
Repair or maintain floor heating: Maintenance
Answer from pro:
Thanks so much for your kind words! We're glad we could help—let us know if you need anything in the future!
Reply created 12 Jul 2025
Review from HomeStars user from Calgary, Alberta
Rating: 5 out of 5
Review left on 2 Jul 2025
Install or repair water heaters: Replacement; Storage tank
Answer from pro:
Grateful for your support and trust in us. Looking forward to serving you again!
Reply created 12 Jul 2025
Review from James, Calgary, Alberta
Rating: 4 out of 5
Review left on 17 Jun 2025
Plumbing for Renovations or Additions
Answer from pro:
We appreciate your feedback! It means a lot to our team. Thanks for choosing us!
Reply created 29 Jun 2025
Review from Mark, Calgary, Alberta
Rating: 2 out of 5
Review left on 16 Jun 2025
Repair or maintain airconditioning: Centralized; 1 unit
I was not impressed. The tech couldn't do basic tests on the AC, like refrigerant pressure, said he didn't have the tools. Was kind of dismissive and told me I needed a new capacitor. Replaced it but then the "control board shorted out". Said wasn't his fault, blamed it on the age of the equipment. Left and told me someone would call me the next day to discuss. I did get a call, from their AR asking for payment. They had no idea there was a problem. Thankfully I have a maintenance agreement with Reliance Home Comfort and they came in to replace the control board. Their tech was professional and detailed. Explained to me what could have happened and replaced the board. All Knight did was call for money. Jeff at Knight should really try to keep better notes. Knight's "Cooling Diagnostic" report, for which I paid $169 for was rather "skimpy" on the details. Will use another contractor in the future.
Answer from pro:
We’re sorry to hear about your experience. We’ll take note of your feedback and use it to improve moving forward. Thank you for bringing this to our attention
Reply created 29 Jun 2025
Review from Tim, Okotoks
Rating: 5 out of 5
Review left on 12 Jun 2025
Install or repair faucets: Install faucets, Repair faucets, Would l...
Dan showed up time and got the job done. Pleasant and professional and we would recommend.
Answer from pro:
Thank you for taking the time to share your experience. Have a wonderful day!
Reply created 12 Jun 2025
Review from Theresa, Calgary, Alberta
Rating: 1 out of 5
Review left on 10 Jun 2025
Install or replace water supply and drainage: Install new plumbing...
Approved the job on their site for $680.40 with clear job details Confirmed the scope during the estimate — they understood the work Estimator focused heavily on selling a water heater I didn’t ask for I said to send a separate estimate for the heater; my priority was the faucet job When I called to book, I was told the invoice was missing, though my approval was visible Appointment was set for June 6, 12–4 PM I called at 2 PM to confirm, since I hadn’t heard anything — was told a supervisor would call back Supervisor claimed they didn’t have the estimate, and the new price was $800+tax No clear reason was given for the $200 price increase Supervisor again pushed the water heater and offered financing I still have a copy of the approved invoice I feel misled and frustrated — they lost the invoice, changed the price, and pushed an upsell I never requested I also texted the supervisor, asking them to honor the original price — no response This is the first issue with them
Answer from pro:
We truly appreciate your feedback and are sorry to hear about your experience. We’ll be reaching out to you directly to address your concerns and make things right. Thank you for bringing this to our attention!
Reply created 12 Jun 2025
Review from HomeStars user from Calgary, Alberta
Rating: 5 out of 5
Review left on 28 May 2025
Install or repair faucets: Repair faucets; 1 faucet
Job was done successfully after ordering some replacement parts for the delta faucet Found the pricing to be rather expensive but, have not used a plumber for a couple of years.
Answer from pro:
We appreciate your business and look forward to working with you again!
Reply created 12 Jun 2025
Review from HomeStars user from Calgary, Alberta
Rating: 5 out of 5
Review left on 21 May 2025
Stop leakage
Justin was very personable and professional. He replaced our worn out and leaky garburator. He even had time to take a look at an issue with our toilet and fixed that too. Very happy with the service.
Answer from pro:
We appreciate your business and look forward to working with you again!
Reply created 12 Jun 2025