elaine jones , Olds
Rating: 5 out of 5
Answer from pro:
Thank you for the 5-star rating, Elaine! We at Knight Plumbing, Heating & Air Conditioning truly appreciate your support and are glad to have earned your trust.
Reply created 6 Dec 2025Knight Plumbing, Heating And Air Conditioning Ltd
Rating: 4.8 out of 5
Knight Plumbing, Heating And Air Conditioning Ltd reviews (1361)
Review from elaine jones , Olds Review left on 30 Nov 2025Review from HomeStars user from Calgary, Alberta HomeStars user from Calgary, Alberta
Review left on 18 Nov 2025Rating: 4 out of 5Answer from pro:
Thank you for the four-star rating! We appreciate you choosing Knight Plumbing, Heating and Air Conditioning. We look forward to earning that fifth star on your next visit and are always here to help with anything you need. 😊
Reply created 23 Nov 2025Review from HomeStars user from Strathmore HomeStars user from Strathmore
Review left on 1 Nov 2025Rating: 1 out of 5Repair shower or bath: Combination bath/shower; Leakage / water dam...Replaced with cheap parts and after 2 visits the problem is not fixed. Now leaking from another spot that was good before. Would not recommend. Didn’t show packaging for parts or supply a detailed receipt of parts and labour.Answer from pro:
Hi Jillian, we completely understand how frustrating it must be to have ongoing issues after a repair. We are very sorry this happened. Our team will be reaching out to review this further and see how we can help make things right. Thank you for your patience.
Reply edited 5 Nov 2025Review from Dan, Calgary, Alberta Dan, Calgary, Alberta
Review left on 23 Oct 2025Rating: 2 out of 5Repair Gas Furnace / Forced Air Heating System2 stars only because the Tech himself was good. We have been Knight clients for many years. They installed our furnace, water heater, and water softener a few years back and have been maintaining them ever since because we were happy with them, but that will end now. First off, when looking at reviews, don't look at anything prior to a year or so ago. Knight used to have excellent customer service, admin, and follow-up. That is no longer the case and I think you'll see that in the reviews. Apparently ownership changed a while back and it seems to have seriously affected their customer service. Though their current rating looks OK, it is still being buoyed up by older reviews/ratings. It's tedious to rehash all that went wrong with our recent attempts for annual maintenance, but it was multiple missed appointments in the 8am to Noon window with no call or text updates, or incorrect service invoices or assigning of Techs. After many years, we are done with Knight.Answer from pro:
Hi Dan. We are very sorry to hear about your recent experience and appreciate you taking the time to share this feedback. This is not the level of service we strive to provide, especially to long-time customers like yourself. Our management team would like to connect with you directly to learn more and make things right. Please expect a call from us soon, or feel free to reach out at your convenience so we can discuss this further. Thank you for bringing this to our attention.
Reply created 26 Oct 2025Review from Geoffrey, Calgary, Alberta Geoffrey, Calgary, Alberta
Review left on 20 Oct 2025Rating: 5 out of 5Install or replace water supply and drainage: Repair faulty plumbin...Prompt, efficient service. Great quality.Answer from pro:
We’re truly thankful for your review and grateful we had the chance to serve you.
Reply created 26 Oct 2025Review from Lloyd, Calgary, Alberta Lloyd, Calgary, Alberta
Review left on 15 Oct 2025Rating: 5 out of 5Small electrical jobs: Yes; Replacement; Bathroom or powder room, B...They came and provided a reasonable quote. Work was completed nicely.Answer from pro:
We appreciate your feedback! It means a lot to our team. Thanks for choosing us!
Reply edited 19 Oct 2025Review from HomeStars user from Calgary, Alberta HomeStars user from Calgary, Alberta
Review left on 12 Oct 2025Rating: 5 out of 5Answer from pro:
We’re truly thankful for your review and grateful we had the chance to serve you
Reply created 12 Oct 2025Review from George, Chestermere George, Chestermere
Review left on 26 Aug 2025Rating: 5 out of 5Install or repair water heaters: Replacement; Storage tankFix the heater very prompt and knowledgeableAnswer from pro:
Thank you and have a wonderful day!
Reply created 19 Sep 2025Review from Jayne, Calgary, Alberta Jayne, Calgary, Alberta
Review left on 15 Aug 2025Rating: 5 out of 5Repair shower or bath: Combination bath/shower; Change faucet and s...I wasn't home but my daughter was. Everything went well. Happy with result.Answer from pro:
Thank you for sharing your experience with us.
Reply created 16 Aug 2025Review from Naz, Calgary, Alberta Naz, Calgary, Alberta
Review left on 19 Jul 2025Rating: 5 out of 5Install or repair faucets: Repair faucets; 1 faucetPricey but good response time and work quality.Answer from pro:
We appreciate your feedback! It means a lot to our team. Thanks for choosing us!
Reply created 19 Jul 2025