I had a moving situation that was not so common, namely that we were going to move all/most of the boxes ourselves ahead of time, and just needed help with the furniture.
All the other quotes I got were for a lot more $ than Arby, maybe because Arby is a good value, but also I think because they actually paid attention to what I was telling them about exactly how much help we'd need.
The guys showed up on time, and called on the way to confirm they were coming. They were cheerful and friendly, and worked hard. They had to deal with some annoyances like taking apart furniture with stripped screws, and removing a door to a narrow doorway in order to fit stuff in; I know it's standard moving stuff, but they handled everything graciously and with good humour.
The estimate was very accurate in terms of actual time and personnel needed.
Our experience was great, and we would definitely recommend this mover!