Miracle Movers

Rating: 4.7 out of 5

Miracle Movers reviews (981)

  • Review from Customer of Miracle Movers
    Rating: 5 out of 5
    Review left on 8 Sep 2020

    These guys KILLED IT

    Moved from an apartment to a condo and had several stops along the way. The boys did a great job and had no issues. Hard workers!!

    Answer from pro:

    Wow! What a great feedback! Thank you for highlighting the excellent service provided by our professional crew. It was a pleasure assisting you with this multi-stops mission. And we are glad to hear that is it was so successfully accomplished. We are wishing you all the best in your new home and are keen to assist you with your next moving project! Best Regards, MM Customer Care Team

    Reply created 12 Sep 2020
  • Review from Customer of Miracle Movers
    Rating: 3 out of 5
    Review left on 7 Sep 2020

    Moving

    My roommate and I moved out of our 2bd apartment in downtown Toronto into separate apartments. I also used Miracle Movers' storage services for a few days as I couldn't get the moving dates and elevators to line up. The moving crew that moved all the stuff out of my first apartment were quick and efficient. The crew that moved all the stuff into my new apartment were a bit slower/chattier, but they helped with a late move around 7:00pm, ending around 9:30pm. Some of my furniture came back scuffed and damaged (e.g. the tall, vertical bookcase ended up being split in half; part of the writing surface of my desk was also protruding upwards, as if someone had tried lifting the desk just by yanking the surface of the desk but not the legs; part of the leg of the desk was torn off; etc). Weirdly enough, the scuffed and damaged furniture was my poorer quality furniture so perhaps they take better care of more expensive furniture? But either way, the furniture should not have been damaged. Be careful using Miracle Movers if you are really attached to certain pieces of furniture as it may come back scuffed or not in its original state.

    Answer from pro:

    Thank you so much for being open with us and sharing this detailed review. We were happy assisting you with your move, though we are sorry to hear that it did not went as smooth as planned. Please accept our apologies on this matter and we can assure you that none of the movers has any intention to be careless or to damage your belongings on purpose. Our crews are professionally handle every item no matter of it`s value. Though we do admit that some of the items requires more special treatment due to the certain condition, shape, specifications e.t.c. And we are much appreciating when we are notified about such details in advance, due to the certain rush presenting during the moving event some of the items may not be properly evaluated visually. We apologize for the inconvenience caused and we would like to thank you for your appreciation of the efforts done at the moving into the storage day as well as possibility to accommodate with your time frame during the moving-out-of-storage event. If you will have any questions, feel free to address to claims@mmovers.ca for the further assistance. We were happy assisting you with this project and will be glad to hear from you on your next one! Best Regards, MM Customer Care Team

    Reply created 12 Sep 2020
  • Review from Customer of Miracle Movers
    Rating: 5 out of 5
    Review left on 7 Sep 2020

    My Move

    I was very happy with the service from Miracle Movers. They arrived on time, and were very efficient in moving the items at both ends of the move, as well as being very cooperative in taking direction on where items should be placed. The furniture was being moved to a temporary location, and i expect to move much of it again in a few months. I will definitely be booking Miracle Movers for the next move.

    Answer from pro:

    Thank you for sharing your great experience with us! We can`t wait to provide with even greater service at your next moving project! Whenever you will plan it - we will be there for you. Warm Wishes, MM Customer Care Team

    Reply created 12 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2020

    Moving

    Movers arrived on time and did a great job. They were friendly, quick, and efficient.

    Answer from pro:

    Happy customer - Happy company! Thank you so much for proving it with your feedback! Customer's satisfaction is the highest priority for us and we will keep moving into that direction! It`ll be a pleasure assisting you on your next move. Kind Regards, MM Customer Care Team

    Reply created 12 Sep 2020
  • Review from Janet Cuddy
    Rating: 5 out of 5
    Review left on 7 Sep 2020

    Excellent

    They were excellent to deal with, a reasonable price and the guys who moved were absolute pros and it was a big and difficult move,

    Answer from pro:

    You were definitely in good hands with Miracle Movers. We take a great care in our attention to the details, which ensures the best possible moves for our clients. Thank you for taking time to post this review, Janet. Kind Regards, MM Customer Care Team

    Reply created 12 Sep 2020
  • Review from Customer of Miracle Movers
    Rating: 5 out of 5
    Review left on 7 Sep 2020

    Movers

    Helped out with short notice booking. Good service. No damage. Overall very satisfied. Thanks Miracle Movers.

    Answer from pro:

    Your feedback is our best reward! Thank you for taking time and sharing your experience with us. We are looking forward to assist you with other moving project whenever you will have it! Regards, MM Customer Care Team

    Reply created 12 Sep 2020
  • Review from Anson Martin
    Rating: 5 out of 5
    Review left on 7 Sep 2020

    Local move

    Booked Miracle Movers based on the reviews I read and was very satisfied with the service. Movers were on time, efficient and professional. Price was cheaper than what I was quoted from other movers.

    Answer from pro:

    Mr. Martin, we will definitely be more than happy to accommodate you with your further moving projects! Thank you for choosing and booking with us and we are looking forward to see you again in the future. Warm Wishes, MM Customer Care Team

    Reply created 12 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2020

    Moving House

    Our movers Serge and Max were brilliant. They arrived right on time and worked so hard all day, we had a lot of stuff to move. And it was really hot. There was a hiccup at the new house and we couldn’t get access for three hours, they didn’t complain, And when we could get in they just cracked on and got the job done. My only complaint was I was told there would be three crew and there was only two, which I don’t think is fair on the guys.

    Answer from pro:

    Thank you so much for your kind word on the movers behalf. We can assure you that we will pass your gratitude for the excellent service provided to Sergei and Max. It was a pleasure assisting you and we are happy to hear that though the crew was not in amount of members as expected, it did a great job without an issue. Thank you for putting trust in our company and we will be glad to assist you with any of your further moving projects! Best Regards, MM Customer Care Team

    Reply created 12 Sep 2020
  • Review from Customer of Miracle Movers
    Rating: 5 out of 5
    Review left on 7 Sep 2020

    Home Move

    They showed up on time & got the job done! It was not an easy move due to outdoor stairs and summer heat but the final cost was just as expected with no hidden expenses. Very happy to have it all done smoothly and timely. Not a single item was lost or broken.

    Answer from pro:

    Thank you so much for sharing your experience with us. We are happy to hear that all the efforts made in order to provide you with the smooth, fast and careful move were so highly appreciated! We are keen to assist you on your next move! Best Regards, MM Customer Care Team

    Reply created 12 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2020

    Excellent customer service and excellent pricing

    Totally satisfied with Tessa and the team! Service and pricing was excellent and good crews to do the work

    Answer from pro:

    Thank you so much, Christopher, for your warm words and we will pass them to Tessa for sure. We are happy to receive such a great feedback on the entire team work. Whenever you will need to move and will be looking for a great service - just give Tessa a call and we will be happy to assist you. Kind Regards, MM Customer Care Team

    Reply created 12 Sep 2020
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