Miracle Movers

Rating: 4.7 out of 5

Miracle Movers reviews (981)

  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 17 Sep 2022

    Very Disappointed

    I had a few items to be moved from my daughter's condo to my house, plus a used stove to be moved to my brother-in-law's condo. They provided a quote of $675 + GST, but the final invoice was $1016 + GST, a whopping 50% over the estimate, with no changes in contents, date/time, location. If I had been given an accurate estimate I would not even have bothered with the move - the moving cost would have been higher than the values of the items.

    Answer from pro:

    Dear Dominic, We thank you for being our customer recently and appreciate your feedback after the move. We are sorry that you had less than a satisfactory experience with us. We do our best to provide our customers with as accurate as possible moving quote. Every quote is based on the information provided by the client to the sales agent where every detail matters and can affect the total time. Therefore we have included into every moving quote sent via customer portal a link to “Your rights and responsibilities” to help our customers make an informed decision and get prepared for the move. You have been provided with a non-binding quote, which means that your final bill depends on the actual time that the move will take. Every move is unique, the moving process and time can be affected by many factors: layout at each location, walking distance from apartment to the elevator, elevator and dock accessibility, walking distance from/to the truck’s parking slot, reassembly works, driving distance and traffic, downtime while waiting for elevator/keys, unpacked miscellaneous and loose items, etc. The above mentioned reasons add up on the total time and we hope that makes sense to you. The moving crews are trained to provide an efficient and smooth move, however they cannot be faster lacking care of the items and safety measures. We do hope that you give us a chance to assist you in the future for a better experience. With warm regards, MM Customer Care Team

    Reply created 2 Feb 2023
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 14 Aug 2022

    Toronto to Mississauga Move

    Alex from the office was a great help organizing the stuff we need to move. He's been very helpful and patience with us. On the day we moved, Mikhail and Chris arrives early and really worked fast. They are very attentive on the way they move our stuff which is really awesome!

    Answer from pro:

    Dear Lizz, Thank you so much for such a glowing feedback. It is such a pleasure to hear that our team fulfilled your expectations! Let us know should you require our services again in the future - we are just 1 call away! With warm regards, MM Customer Care Team

    Reply created 2 Feb 2023
  • Review from Anu Kotwal
    Rating: 5 out of 5
    Review left on 15 Jul 2022

    Excellent first move!

    I had a great experience with Miracle Movers right from my first email interaction to the last minute of the actual move. Commendable job by Mildred on email and Christopher-Jonathan during the move!! They all were very professional and warm, did an excellent job and left a lasting impression on me. This was my first move where I employed movers and it was 100% worth every penny! Thank you Miracle Movers, it was superb doing business with you!

    Answer from pro:

    Dear Anu, What a marvelous feedback! We are so appreciating when the customer is happy with all the efforts made to provide the smoothest, fastest and careful move ever! Hard work and attention to the customers` needs are the main keys we rely on in order to provide excellent service. Looking forward to assisting you on your next move! With warm regards, MM Customer Care Team

    Reply created 2 Feb 2023
  • Review from Customer of Miracle Movers
    Rating: 5 out of 5
    Review left on 13 Jun 2022

    Excellent moving experience

    Moved from Brampton to St Catherine on June 12, 2022. I had 3 amazing and efficient movers, Mikhail, Ismail, Lev. They completed the move in a shorter timeframe than was originally quoted. I really appreciate their services and would definitely recommend these 3 amazing guys to everyone. RLK

    Answer from pro:

    You`ve made us shine like 10 stars you`ve rated us with! No words could describe our gratitude! Thank you and one more time, thank you for being our customer! With warm regards, MM Customer Care Team

    Reply created 2 Feb 2023
  • Review from gourav sb
    Rating: 5 out of 5
    Review left on 10 Jun 2022

    Success move from Toronto to Calgary

    We recently moved from Toronto to Calgary and we used the moving services from Miracle Movers. The pickup guys and delivery guys were very cordial and listened to every instruction given to them. Their were 3 guys for pickup and 4 guys for delivery. As it was a van line service we expected the things to arrive in abt 3-4 weeks, but it arrived a week latter than expected, the reason given was bad weather in Manitoba. Overall we were very satisfied with the move and no damage to any items was seen. Apart from the delay it was a definitely a 5 star service. Would recommend any one to take their services if doing long term. Also they did the weighting of the stuff properly and the prices are very affordable.

    Answer from pro:

    Dear Gourav, we are really very grateful for you taking time and sharing your feedback.Thank you so much for your feedback! It`s a pleasure to hear that you were satisfied with the great job done by our crew. We are always doing our best in order to provide the customer with the fast, accurate and excellent service! We will be happy to hear from you on your next move! With warm regards, MM Customer Care Team

    Reply created 2 Feb 2023
  • Review from Nisarga Tulasi
    Rating: 5 out of 5
    Review left on 27 May 2022

    Moving of few equipment

    The move was so smooth and fast and I am glad I choose miracle Movers to have my items move without any damage and conveniently. Thank you

    Answer from pro:

    Thank you for your feedback. We glad you've chosen us! We will be looking forward to hearing from you in the future and will keep the high service standard set. Best Regards, MM Customer Care Team

    Reply created 28 May 2022
  • Review from Customer of Miracle Movers
    Rating: 5 out of 5
    Review left on 27 May 2022

    Easy, professional, honest, hassle-free

    First time I ever hired movers and nervous about it. But Miracle Movers was extremely professional from start to finish. The movers, Maxim and Michael were fantastic. Very efficient, friendly and careful. They finished early, didn't try to drag things out, and I ended up paying less than the quoted amount. Would totally recommend to anyone who's looking for reliable, professional movers who have obviously had a lot of experience know what they're doing.

    Answer from pro:

    Thank you for your recommendation! This is the best reward we could count on. We will make sure the crew that assisted your relocation will receive this message of gratitude. We are improving our services daily so can be sure that your future and your referrals moving requests will be in good hands. Because We Care! Thank you for your appreciation. MM Customer Care Team

    Reply created 28 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2022

    My move

    I had a great experience with Miracle Movers. I looked them up on the web and filled in the moving form and got a call back within 15 mins. Everything was explained in detail to me about their services and the costs and we scheduled my move. On the day of the move the drivers were there 5 minutes early. I walked them through what needed to be done and they completed loading the truck very quickly and efficiently. When we arrived at my new location I did the same and the move was over before you know it. Both movers were very friendly and listened to what I wanted and the move went very smoothly I would recommend Miracle movers

    Answer from pro:

    Thank you for sharing your experience with us. We are happy to read about your satisfaction with the service received. We will be looking forward to impress you even more with our proficiency and efficiency on your future moving events. Whenever you'll have one - just send us a request and we will be right on it. Thank you for being our customer! MM Customer Care Team

    Reply created 28 May 2022
  • Review from Customer of Miracle Movers
    Rating: 5 out of 5
    Review left on 26 May 2022

    Out of Town Move

    Was initially recommended to Miracle Movers by my sister, they did not disappoint on my quick in-town move so it was an easy decision to bring the team back when moving out of the city. Worked with Gary to itemize contents and received an accurate price quote well in advance of my move. Even with significant increases to the cost of gas, my quote did not change. Had a great crew that showed up on time and got right to work. Move was completed quickly and on budget. Overall a great experience. During a stressful time it's wonderful to be able to count on Miracle Movers to get the job done on time and on price.

    Answer from pro:

    Thank you for these kind words. We will make sure to share your feedback with the entire team to show highly all the efforts to arrange smooth and care-free relocation event were appreciated. We will be looking forward to assisting you on your future moving projects. Best Regards, MM Customer Care Team

    Reply created 28 May 2022
  • Review from Customer of Miracle Movers
    Rating: 5 out of 5
    Review left on 22 May 2022

    Moving Services

    Great movers, on time, and did a great job! This was the 3rd time we used them, and we were satisfied like always. Don't go with cheap movers on kijiji, or any cheap movers, they will charge you hidden charges and you will pay more in the end. Go with Miracle Movers and they will give you the estimate upfront with no hidden costs! A reasonable, and reputable company. We would recommend them to anyone!

    Answer from pro:

    Thank you so very much for this marvelous feedback! It's a pleasure to hear that you had 3 outstanding relocations with us already. We will keep an eye on the inbox for the 4th request and we'll be happy to arrange it for you in the same flawless manner. Thank you for keeping us in your favorites! MM Customer Care Team

    Reply created 28 May 2022