I hired Miracle Movers (Calgary) because I had read good reviews and expected professionalism, courtesy and respect for my belongings. The day we moved (Aug 21, 2015) was raining very heavily. I expected what I've read in previous reviews...floor coverings, furniture covered and just being treated with respect. Instead, they did not wrap any of my furniture, they did not put a single tarp, floor runner or any kind of covering on my floor. On this extremely rainy day, they carried my furniture completely exposed out in the rain, they walked through my house with their wet shoes on and then when I asked them why they weren't covering my furniture, they actually asked me how I expected them to cover it! They told me it would only be out in the rain for a few seconds (carrying heavy furniture down my front steps, front walk and driveway is a little longer than a few seconds and the rain was so heavy that you would be soaked in seconds). They said they would cover the furniture in the truck - how is that helpful when the furniture is already wet? And how is it ever acceptable to move anyone's belongings (leather and cloth couches, TVs, piano) out completely exposed in any kind of rain? How is it acceptable and respectful to walk through someone's house with wet shoes on? They only brought a blanket out when they could see I was visibly upset and even then, they just tossed the blanket on top, unlike other movers who I've called (as I have to do a second move) who have told me they wrap the furniture inside the house first and lay down floor coverings without extra charge. I was so incredibly disappointed that they did not live up to the reviews I read about especially given that I had already done all the hard work of packing all boxes (which we moved ourselves), disassembling whatever furniture we could, unplugging and packing all cords and even moving as much furniture as we could down to the garage so they wouldn't have to go up and down the stairs as much. I even inventoried and took photographs of everything to be moved ahead of time and sent it to them (at their request). They only had the big furniture and TVs to move. They ended up not being able to fit everything into the truck (which meant we had to move it on our own) and at that point, I didn't want them to move anything else since they had complete disregard for making sure that my furniture and electronics were protected from the rain. I sent them my complaints on their service and indicated I was not going to use them for my second move, and they never even responded back. I would never recommend them or use them again.