Canadian Rooter

Rating: 4.9 out of 5

Canadian Rooter reviews (904)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2016

    issues with toilet

    Vlad from Public Plumbing came to fix the problem. He was able to work around my schedule, very professional and affordable. Very happy with the results. Would definitely call them again. Thank you.

    Answer from pro:

    Dear Marjorie, thanks for your review. We're glad Vlad was able to resolve your plumbing issue and we appreciate your recommendation to family and friends! Thank you!

    Reply created 17 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2016

    clogged toilet

    Mike helped me to deal with my clogged toilet as a result of my son flushing down a bath toy. He was fast, friendly and reliable. I'll definitely use these guys again and again! Great service with respect.

    Answer from pro:

    Hi Dave! Thanks for your review, we're glad Mike was able to rectify your toilet issue and we take care to be respectful of our clients homes and family. Please don't hesitate to contact us if you require service and we appreciate any recommendation to others! Thanks!

    Reply created 16 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2016

    issues with pipes in the basement

    I had two drain pipes in my basement which had issues and needed cleanout installed.  To access the pipes more of the floor had to be broken out.  I called a few plumbers before finding Public Plumbing .  No one would touch the job.  Naz and Walter came and checked it out and did the hard work of doing demo on the floor and then dealing with the pipes.  They were very professional and knowledgeable.  Highly recommended them.

    Answer from pro:

    Hello Rich, thanks so much for leaving us a review! We're very glad that Naz and Walter were able to take care of your drain issue and that you have peace of mind knowing you won't experience further issues with your drainage system. We greatly appreciate your recommendation, please take care!

    Reply created 16 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2016

    Back water valve install, replacing old pipes, waterproofing house and sump pump install

    Naz at Public Plumbing is one of the most honest and reliable contractors we have ever hired. And his staff are incredibly hard working and execute a clean and efficient job. We originally hired Naz and team to replace the clay pipes in our old house and install a backflow valve. The price quoted was very reasonable. When the work started I was very surprised at how quickly the team of 8 or so employees were able to work. After being impressed with that work I decided to hire them once more to waterproof the back of our house. Once again the quote provided was very reasonable and the feedback and recommendation provided to install a sump pump was very insightful. The team worked just as quickly as before, and I thought digging under our deck would be very difficult or require a premium, but the same level of efficient service was provided. As they worked they advised me that the waterproofing that was originally done on the side of the house was done incorrectly (no weeping tile was installed even though the invoice claims that it was). This was upsetting news to receive, but once again Naz provided a very reasonable quote and with no delay the entire side of the house (approximately 25 feet) was dug out to the base of the house in a matter of 3 hours. The amount of work done was a lot and from all that money put in we are getting $3500 rebate for the back water valve and sump pump. There is absolutely no doubt that I will recommend Public Plumbing to my friends who need plumbing work. The work done is very timely, on budget, and most importantly we were happy that we employed honest and good people. Thank you Naz and team.

    Answer from pro:

    Dear Gary, thanks so much for the detailed review of the services provided to you and for the kind words! We are very happy to hear that you were satisfied during each of the projects that you did with us and we value honest and reliable clients like yourself just as we know that it is expected from us! Naz and the crew are a great example for the whole team and we will make sure they hear of your kind remarks! We greatly appreciate your recommendation, thank you again!

    Reply created 16 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2016

    clogged toilet

    My wife and I have a newborn. Our toilet was clogged late at night and didn't want to let it stew until the next day. Rather than panic, I called Public Plumbing . They were able to send Vlad to the rescue ~20 minutes, unclogging our toilet giving us peace of mind and not having us worry. Its good to know reliable people. Regards, Abraham

    Answer from pro:

    Hello Abraham, thanks for taking the time to leave us a review! We're thrilled that Vlad came to the rescue and that as new parents you don't have to worry about any plumbing issue but should you ever require any service in the future, don't hesitate to call us! All the best to you!

    Reply created 16 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2016

    Backwater Valve Service

    I had the Public Plumbing team in to service the backwater valve that they installed for me last year. They arrived on time and were professional and polite and efficient. Thank you again Public Plumbing.

    Answer from pro:

    Hello Ivan, thanks so much for your review! We're glad that you have peace of mind knowing your basement won't suffer any back ups or damage and please remember to recommend us to family and friends- it is much appreciated! Thanks again!

    Reply created 15 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2016

    bathroom renovation

    Naz and has team were wonderful. They had great communication from start to finish, the employees were skilled, and they executed my bathroom renovation project quickly and efficiently. I am thrilled with the overall result.Thank you for a wonderful job. John

    Answer from pro:

    Dear John, thanks for your review of our services. We pride ourselves on our communication and are very pleased to hear that you're enjoying your new washroom and that you were satisfied with the process of the project and Naz and our team! Please remember to recommend us to family and friends and thanks again!

    Reply created 16 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2016

    plumbing repair

    This plumbing company did a great job. The fixed my plumbing issue within a few hours and I haven't had issues since. Reasonably priced and would recommend using them again if i had any further issues. Working with Public Plumbing was a great experience.

    Answer from pro:

    Dear Gladys, thank you for your kind review! We do our best to provide excellence in customer service and work quality and love to hear our clients had a great experience! Please don't hesitate to contact us if you ever require any services and we greatly appreciate your recommendation to family and friends. Thank you again, please take care!

    Reply created 15 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2016

    leaking sink

    Look no further. These guys are the real deal. I put a service request in online for the office kitchen sink which had a leak and was clogged for about a week. I got a call back within 5 minutes. Anna called me to set up an appointment for 10-12 . Mike showed up less than an hour later. He was pleasant, thorough and left everything clean afterwards. He went through pricing with me for approval before just handing me the bill. They take cheque or credit cards after the work is done. Could NOT be easier. Thanks you.

    Answer from pro:

    Hello Beverly, thanks so much for taking the time to leave us a review! We're very glad to hear about your experience and are happy that you were satisfied with the service provided. We pride ourselves on our thoroughness and do our best to explain the entire process to our clients! Please remember to recommend us to your family and friends, it is much appreciated!

    Reply created 15 Aug 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 12 Aug 2016

    Toilet Installation

    Phil was an experienced plumber who not only installed our new toilet very well but he also found and corrected a problem with the prior installation. He found and replaced a cracked flange which had he used it, it would have made the new toilet less stable and prone to a possible leak. Phil did a great job for us!

    Answer from pro:

    Dear Jansenm, we're very glad that Phil corrected the prior installation on top of the regular service and that you are satisfied with the service provided! But, we would love to know how we could turn that 8 into a 10 and would appreciate any opportunity to do so! Thanks so much for your review!

    Reply created 12 Aug 2016
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